Factors related to attrition from VA healthcare use: Findings from the national survey of women veterans

Journal of General Internal Medicine

Volumn 28, Issue SUPPL.2, 2013, Pages

  Hamilton, Alison B ^a,b   Frayne, Susan M ^c,d   Cordasco, Kristina M ^a,b,e   Washington, Donna L ^a,b  

^a VA GREATER LOS ANGELES HEALTHCARE SYSTEM   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c VA PALO ALTO HEALTH CARE SYSTEM   (United States)

^d STANFORD UNIVERSITY SCHOOL OF MEDICINE   (United States)

^e RAND CORPORATION   (United States)

Author keywords

Access to care; Attrition; Veterans; Women's health

Indexed keywords

ADULT; AGED; CROSS-SECTIONAL STUDY; DEMOGRAPHY; FEMALE; FINANCIAL MANAGEMENT; HEALTH CARE ACCESS; HEALTH CARE SURVEY; HEALTH CARE UTILIZATION; HEALTH INSURANCE; HUMAN; MIDDLE AGED; PERCEPTION; REVIEW; TELEPHONE INTERVIEW; VETERAN; VETERANS HEALTH; YOUNG ADULT;

ADOLESCENT; ADULT; AGED; CROSS-SECTIONAL STUDIES; FEMALE; HOSPITALS, VETERANS; HUMANS; MIDDLE AGED; POPULATION SURVEILLANCE; UNITED STATES; UNITED STATES DEPARTMENT OF VETERANS AFFAIRS; VETERANS; WOMEN'S HEALTH; YOUNG ADULT;

EID: 84892944332     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-013-2347-y     Document Type: Review

References (35)

1. Washington DL, Yano EM, Simon B, Sun S. To use or not to use. What influences why women veterans choose VA health care. J Gen Intern Med. 2006;21(Suppl 3):S11-S18.
2. Kimerling R, Gima K, Smith MW, Street A, Frayne S. The veterans health administration and military sexual trauma. Am J Public Health. 2007;97(12):2160-2166.
3. Friedman SA, Phibbs CS, Schmitt SK, Hayes PM, Herrera L, Frayne SM. New women Veterans in the VHA: A longitudinal profile. Womens Health Issues. 2011;21(4 Suppl):S103-S111.
4. Hayes P, Krauthamer M. Changing the face of health care for women Veterans. Fed Practit. 2009;26:8-10.
5. Bylsma WH, Arnold GK, Fortna GS, Lipner RS. Where have all the general internists gone J Gen Intern Med. 2010;25(10):1020-1023.
6. Hoge CW, Auchterlonie JL, Milliken CS. Mental health problems, use of mental health services, and attrition from military service after returning from deployment to Iraq or Afghanistan. JAMA. 2006;295 (9):1023-1032.
7. Sylvia LG, Reilly-Harrington NA, Leon AC, et al. Methods to limit attrition in longitudinal comparative effectiveness trials: Lessons from the lithium treatment - moderate dose use study (LiTMUS) for bipolar disorder. Clin Trials. 2012;9(1):94-101.
8. Baron-Epel O, Dushenat M, Friedman N. Evaluation of the consumer model: Relationship between patients' expectations, perceptions and satisfaction with care. Int J Qual Health Care. 2001;13(4):317-323.
9. Kasteler J, Kane RL, Olsen DM, Thetford C. Issues underlying prevalence of "doctor-shopping" behavior. J Health Soc Behav. 1976;17 (4):329-339.
10. Marquis MS, Davies AR, Ware JE Jr. Patient satisfaction and change in medical care provider: A longitudinal study. Med Care. 1983;21(8):821- 829.
11. Safran DG, Montgomery JE, Chang H, Murphy J, Rogers WH. Switching doctors: Predictors of voluntary disenrollment from a primary physician's practice. J Fam Pract. 2001;50(2):130-136.
12. Stroupe KT, Hynes DM, Giobbie-Hurder A, et al. Patient satisfaction and use of veterans affairs versus non-veterans affairs healthcare services by veterans. Med Care. 2005;43(5):453-460.
13. Kimerling R, Pavao J, Valdez C, Mark H, Hyun JK, Saweikis M. Military sexual trauma and patient perceptions of Veteran Health Administration health care quality. Womens Health Issues. 2011;21(4 Suppl):S145-S151.
14. Wright SM, Craig T, Campbell S, Schaefer J, Humble C. Patient satisfaction of female and male users of Veterans Health Administration services. J Gen Intern Med. 2006;21(Suppl 3):S26-S32.
15. General Accounting Office. Actions needed to insure that female veterans have equal access to VA benefits. GAO/HRD-82-98. 1982; http://archive.gao.gov/ pdf/119503.pdf. Accessed January 9, 2013.
16. General Accounting Office. VA health care for women. Despite progress, improvements needed. Actions needed to insure that female veterans have equal access to VA benefits. GAO/HRD-982-2398. 1992; http://archive.gao.gov/d31t10/ 145766.pdf. Accessed January 9, 2013.
17. Jha AK, Perlin JB, Kizer KW, Dudley RA. Effect of the transformation of the veterans affairs health care system on the quality of care. N Engl J Med. 2003;348(22):2218-2227.
18. Kizer KW. Prescription for change: The guiding principles and strategic objectives underlying the transformation of the Veterans' healthcare system. 1996; http://www.va.gov/HEALTHPOLICYPLANNING/rxweb.pdf. Accessed January 9, 2013.
19. Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century. Washington DC: National Academy Press; 2001.
20. McFadden D. Conditional logit analysis of qualitative choice behavior. In: Zarembka P, ed. Frontiers in econometrics. New York: Academic Press; 1974:105-142.
21. Andersen R, Newman JF. Societal and individual determinants of medical care utilization in the United States. Milbank Mem Fund Q Health Soc. 1973;51:95-124.
22. Washington DL, Sun S, Canning M. Creating a sampling frame for population-based veteran research: Representativeness and overlap of VA and department of defense databases. J Rehabil Res Dev. 2010;47 (8):763-771.
23. Washington DL, Bean-Mayberry B, Riopelle D, Yano EM. Access to care for women veterans: Delayed healthcare and unmet need. J Gen Intern Med. 2011;26(Suppl 2):655-661.
24. Agency for Healthcare Research and Quality (AHRQ). CAHPS health plan Survey 4.0: Adult commercial instrument, CAHPS® health plan survey and reporting kit 2008. Rockville: AHRQ; 2008.
25. National Committee for Quality Assurance (NCQA). HEDIS protocol for administering CAHPS 20H survey. Washington DC: HEDIS; 1999.
26. StataCorp. Stata: Release
27. College Station, TX: StataCorp LP; 2011.
28. Frayne SM, Phibbs C, Friedman SA, et al. Sourcebook: women veterans in the veterans health administration. Volume sociodemographic characteristics and utilization of VHA Care. Washington DC: Department of Veterans Affairs; 2010.
29. Saultz JW, Lochner J. Interpersonal continuity of care and care outcomes: A critical review. Ann Fam Med. 2005;3(2):159-166.
30. McLeod J, McMurray J, Walker JD, Heckman GA, Stolee P. Care transitions for older patients with musculoskeletal disorders: Continuity from the providers' perspective. Int J Integr Care. 2011;11:e014.
31. Raddish M, Horn SD, Sharkey PD. Continuity of care: Is it cost effective Am J Manag Care. 1999;5(6):727-734.
32. Wasson JH, Sauvigne AE, Mogielnicki RP, et al. Continuity of outpatient medical care in elderly men. A randomized trial. JAMA. 1984;252(17):2413-2417.
33. Gill JM, Mainous AG 3rd. The role of provider continuity in preventing hospitalizations. Arch Fam Med. 1998;7(4):352-357.
34. O'Malley AS, Mandelblatt J, Gold K, Cagney KA, Kerner J. Continuity of care and the use of breast and cervical cancer screening services in a multiethnic community. Arch Intern Med. 1997;157(13):1462-1470.
35. de Jong JD, van den Brink-Muinen A, Groenewegen PP. The Dutch health insurance reform: Switching between insurers, a comparison between the general population and the chronically ill and disabled. BMC Health Serv Res. 2008;8:58.