Systematic generation of PSS concepts using a service CAD tool

Introduction to Product/Service-System Design

Volumn , Issue , 2009, Pages 71-91

  Komoto, Hitoshi ^a   Tomiyama, Tetsuo ^a  

^a DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

PSS modelling; Service CAD; Systematic Design

Indexed keywords

EID: 84892339763     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1007/978-1-84882-909-1_4     Document Type: Chapter

References (33)

1. Arai, T., Shimomura, Y. (2004) Proposal of service CAD system -a tool for service engineering. Annals of the CIRP 53(1):397-400.
2. Arai, T., Shimomura, Y. (2005) Service CAD system: evaluation and quantification. Annals of the CIRP 54(1):463-466.
3. Baker, L. C., Atras, S. W. (2004) Relationship between HMO market share and the diffusion and use of advanced MRI technologies, Doi:10.1016/j.jacr.2004. 02.009, Amer. Coll. Radio. 1:478-87.
4. Bartolomeo, M., dal Maso, D., de Jong, D., Eder, P., Groenewegen, P., Hopkinson, P., James, P., Nijhuis, L., Örninge, M., Scholl, G. et al. (2002) Eco-efficient producer services - what are they, how do they benefit customers and the environment and how likely are they to develop and be extensively utilized? J. Clean. Prod. 10(3): 829-837.
5. Clark, G., Johnston, R., Shulver, M. (2000) Exploring the service concept for service design and development. In: Fitzsimmons J, Fitzsimmons M (ed) New Service Design. Sage, Thousand Oaks, CP, p.71-91.
6. Cook, M. B., Bhamra, T. A., Lemon, M. (2006) The transfer and application of Product Service Systems: from academia to UK manufacturing firms. J. Clean. Prod. 14(17): 1455-1465.
7. Edvardsson, B., Olsson, J. (1996) Key concepts of new service development. Serv. Ind. J. 16:140-164.
8. EU (2006) Review of the EU Sustainable Development Strategy (EU SDS): Renewed Strategy. Adopted by the council of the European Council on 15/16 June 2006.
9. Hara, T., Arai, T., Shimomura, Y. (2006) Development of a Service Logical Model based on the Concept of Serviset. In :Proceedings of Design Symposium pp. 187-192, Tokyo. (in Japanese)
10. Hara, T., Arai, T., Shimomura, Y. (2008) Integrated representation of function, service activity, and product behavior for service development. In: Proceedings of the 13th Design for Manufacturing and the Life-cycle Conference -DFMLC2008 -, CD-ROM, ASME.
11. Komoto, H., Tomiyama, T., Nagel, M., Slivester, S., Brezet, H. (2005) Life cycle simulation for analyzing product service systems. 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing (EcoDesign 2005), IEEE, pp. 386-393.
12. Komoto, H., Tomiyama, T. (2008) Integration of a service CAD and a life cycle simulator. Annals of the CIRP 57(1):9-12.
13. Komoto, H., Tomiyama, T. (2009) Design of competitive maintenance service for durable and capital goods using life cycle simulation. Int. J. Auto. Tech. 3(1): 63-70.
14. Komoto, H., Tomiyama, T. A service CAD for conceptual design of Product Service Systems. Submitted to Research in Engineering Design, Dec. 2008.
15. Levin, D. C., Rao, V. M., Parker, L., Frangos, A. J., Sunshine, J. H. (2008) Ownership or leasing of MRI facilities by nonradiologist physicians is a rapidly growing trend, Doi: 10.1016/j.jacr.2007.09.017, Amer. Coll. Radio. 5:105-9.
16. Maxwell, D., van der Vorstb, R. (2004) Developing sustainable products and services, J. Clean. Prod. 11:883-895.
17. Michelini, R. C., Razzoli, R. P. (2004) Product-service eco-design: knowledge-based infrastructures. J. Clean. Prod. 12:415-428.
18. Mont, O. (2002) Clarifying the concept of product service systems. J. Clean. Prod. 10(3):237-245.
19. Pahl, G., Beitz, W. (1996) Engineering design: a systematic approach, 2nd ed., Springer-Verlag, London, Great Britain.
20. Sakao, T., Shimomura, Y. (2007) Service engineering: a novel engineering discipline for producers to increase value combining service and product. J. Clean. Prod. 15:590-604.
21. Sakao, T., Shimomura, Y., Sundin, E., Comstock, M. (2009) Modeling design objects in CAD system for Service/Product Engineering, DOI: 10.1016/j.cad.2008.06.006, Computer-Aided Design, Elsevier, 41(3):197-213.
22. Shostack, G. L. (1981) How to design a service. Euro. J. Mark. 16(1): 49-63.
23. Shu, L. H., Wallace, D. R., Flowers, W. C. (1996) Probabilistic methods in life-cycle design. In: Proceedings of IEEE Int. Symp. Elec. Env., Dallas, TX, pp. 7-12.
24. Sistrom, C. L., McKey, N. L. (2005) Costs, charges, and revenues for hospital diagnostic imaging procedures: differences by modality and hospital characteristics, Doi:10.1016/j.jacr.2004.09.013, Amer. Coll. of Radio. 2:511-19.
25. Sundin, E., Bras, B. (2005) Making functional sales environmentally and economically beneficial through product remanufacturing. J. Clean. Prod. 13(9):913-925.
26. Tomiyama, T. (2001) Service engineering to intensify service contents in product life cycles. 2nd International Symposium on Environmentally Conscious Design and Inverse Manufacturing (EcoDesign 2001), IEEE, pp. 613-618.
27. Tomiyama, T., Meijer, B. R. (2003) Service CAD. In: Proceedings the SusProNet Launch Conference, June 5-6, 2003, Amsterdam, SusProNet Project (http://www.suspronet.org), pp 69- 71
28. Tomiyama, T., Shimomura, Y., Watanabe, K. (2004) A Note on Service Design Methodology. Proc. of DETC'04, ASME, 57393.
29. Transregio29 (2008) Product-service-systems dynamic interdependency of products and Services in the production area. Seminar Proceedings, Vol. 1, International Seminar on PSS on 21-22 January, Bochum, Germany.
30. Tukker, A., Tischner, U. (2006) New business for old Europe, Greenleaf Publishing, Sheffield.
31. Umeda, Y., Nonomura, A., Tomiyama, T. (2000) Study on life-cycle design for the post mass production paradigm. Artif. Int. Eng. Des., Anal. Manuf. 14:149-61.
32. UNEP (2002) Product-Service Systems and Sustainability: Opportunity for sustainable solutions. (http://www.unep.fr/pc/sustain/reports/pss/pss-imp-7.pdf)
33. Williams, A. (2007) Product service systems in the automobile industry: contribution to system innovation?, J. Clean. Prod. 15:1093-1103.6