Implementing hospital-based communication-and-resolution programs: Lessons learned in new york city

Health Affairs

Volumn 33, Issue 1, 2014, Pages 30-38

  Mello, Michelle M ^a   Senecal, Susan K ^b   Kuznetsov, Yelena ^a   Cohn, Janet S ^c  

^a HARVARD SCHOOL OF PUBLIC HEALTH   (United States)

^b Health Research Inc   (United States)

^c New York Stem Cell Science Program NYSTEM Department of Health   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNICATION AND RESOLUTION PROGRAM; COMPENSATION; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HEALTH INSURANCE; HEALTH PROGRAM; HUMAN; INTERPERSONAL COMMUNICATION; RISK MANAGEMENT; UNITED STATES; HOSPITAL; INSURANCE; LEGISLATION AND JURISPRUDENCE; MALPRACTICE; MEDICAL ERROR; PATIENT SAFETY; SELF DISCLOSURE;

COMMUNICATION; COMPENSATION AND REDRESS; HEALTH PLAN IMPLEMENTATION; HOSPITALS, URBAN; HUMANS; INSURANCE, LIABILITY; MALPRACTICE; MEDICAL ERRORS; NEGOTIATING; NEW YORK CITY; PATIENT SAFETY; RISK MANAGEMENT; SELF DISCLOSURE; UNITED STATES;

EID: 84891795538     PISSN: 02782715     EISSN: 15445208     Source Type: Journal    
DOI: 10.1377/hlthaff.2013.0849     Document Type: Article

References (13)

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