Visitor attractions and human resource management

Managing Visitor Attractions: New Directions

Volumn , Issue , 2012, Pages 171-184

  Watson, Sandra ^a   McCracken, Martin ^a  

^a EDINBURGH NAPIER UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84890138927     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780080496368     Document Type: Chapter

References (22)

1. Ames, P. J. (1994). A challenge to modern museum management. In Museum Management (K. Moore, ed.) pp. 15-21, Routledge.
2. Armstrong, M. (1988). A Handbook of Personnel Management Practice. Kogan Page.
3. CHNTO (1999). Skills Forecasting Scotland: A Labour Market Analysis of the Scottish Cultural Heritage Sector. Cultural Heritage National Training Organization.
4. Cossons, N. (1994). Scholarship or self-indulgence? In Museum Provision and Professionalism (G. Cavanagh, ed.) pp. 237-246, Routledge.
5. Cully, M., Woodland, S., O'Reilly, A. and Dix, G. (1999). Britain at Work. Routledge.
6. Graham, M. (2000). The impact of social change on the roles and management of volunteers in Glasgow museums. PhD thesis, Glasgow Caledonian University.
7. Guest, D. (1989). Personnel or human resource management: can you tell the difference. Personnel Management, 21, 48-51.
8. Guest, D. (1991). Personnel management: The end of orthodoxy. British Journal of Industrial Relations, 29, 149-175.
9. Jago, L. K. and Deery, M. (2001). Managing volunteers. In Quality Issues in Heritage Visitor Attractions (S. Drummond and I. Yeoman, eds) pp. 194-217, Butterworth- Heinemann,
10. Keep, E. and Mayhew, K. (1999). The Leisure Sector. Skills Task Force Research Paper No. 6, DFEE Publications.
11. Legge, K. (1995). Human Resource Management: Rhetorics and Realities. Macmillan.
12. Lennon, J. and Graham, M. (2002). The dilemma and limitations of operating a strategic approach to human resource management in the Scottish visitor attraction sector. International Journal of Contemporary Hospitality Management, 14 (in press).
13. McCracken, M. and Watson, S. (2000). Impact of environmental trends for managers in Scottish visitor attactions. Paper presented at CHRIE Conference, New Orleans.
14. Meyer, J. P. and Allen, N. J. (1997). Commitment in the Workplace, Theory Research and Application. Sage.
15. Peters, T. and Waterman, R. (1982). In Search of Excellence: Lessons from America's Best Run Companies. Harper and Row.
16. Storey, J. (1995). Human Resource Management: A Critical Text. Routledge.
17. STB (2001). The Scottish visitor attraction monitor. Scottish Tourist Board.
18. Swarbrooke, J. (1995). The Development and Management of Visitor Attractions. Butterworth- Heinemann.
19. Swarbrooke, J. (1999). The Development and Management of Visitor Attractions. 2nd edn. Butterworth-Heinemann.
20. Tyson, S. (1995). Human Resource Strategy. Pitman.
21. Watson, S. and McCracken, M. (2001). Managerial skill requirement: evidence from the Scottish visitor attraction industry. Academy of Human Resource Development Conference Proceedings, Tulsa, USA.
22. Watson, S. and McCracken, M. (2002). No attraction in strategic thinking. International Journal of Tourism Research (in press).