Designing help topics for use with text-to-speech

ACM SIGDOC 2006 - Proceedings of the 24th ACM International Conference on Design of Communication

Volumn , Issue , 2006, Pages 157-163

  Kehoe, Aidan ^a   Pitt, Ian ^a  

^a UNIVERSITY COLLEGE CORK   (Ireland)

Author keywords

online help; speech technology

Indexed keywords

ONLINE HELP; SPEECH TECHNOLOGY; TEXT TO SPEECH; VISUAL DISPLAY;

COMMUNICATION; SPEECH SYNTHESIS;

ONLINE SYSTEMS;

EID: 84889594152     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1166324.1166362     Document Type: Conference Paper

References (37)

1. AbrahamL., S. DyerS., HackellS. Guidelines for writing HTML help. SIGDOC 2000, Pages: 453-462
2. AlbersM.J. Multidimensional analysis for custom content for multiple audiences. SIGDOC 2003, 1-5
3. BellL., HouseD. GustafsonK. & JohanssonL. Child-directed speech synthesis: evaluation of prosodic variation for an educational computer program. Proc. Eurospeech 99, Pages: 1843-1846 (1999)
4. BernsenN.O., DybkjrH., DybkjrL. Designing Interactive Speech Systems. ISBN: 3540760482 (1999)
5. BlattnerM., SumikawaD., Greenberg,R. Earcons and icons: Their structure and common design principles. Human Computer Interaction 4, 1, 11-44 (1989)
6. BlockH.U., CaspariR., SchachtlS. Callable Manuals. Information Technology, ISSN: 1611-2776, Volume: 46, June 2004 Pages: 299-305
7. Carroll,J.M. The Nurnberg Funnel: designing minimalist instruction for practical computer skill. The MIT Press, Cambridge, Massachusetts (1990))
8. Carroll,J.M., Rosson,M.B. The paradox of the active user. Interfacing Thought: Cognitive Aspects of Human-Computer Interaction. Cambridge, MA: MIT Press (1987)
9. CCIR-5. 1999. User attitudes towards real and synthetic speech. Centre for Communication Interface Research, University of Edinburgh (1999)
10. CohenM., GiangolaJ., BaloghJ. Voice User Interface Design, ISBN: 0321185765 (2004)
11. Conrad.R., Very Brief Delay of Immediate Recall, Quarterly Journal of Experimental Psychology, 12, 45-47. (1960)
12. Crowder,R. G., & Morton,J. Precategorical acoustic storage. Perception & Psychophysics, 5, 365-373. (1969)
13. Crystal,D. The Cambridge encyclopedia of language. ISBN: 0521559677 (1997)
14. DavisonG., MurphyS., WongR. The use of eBooks and interactive multimedia as alternative forms of technical documentation. SIGDOC 2005, Pages: 108-115
15. DreyfusH. L., DreyfusS. E. Mind over machine: the power of human intuition and expertise in the era of the computer. The Free Press, New York, NY (1986)
16. ETSI, Generic spoken command vocabulary for ICT devices and services. ETSI ES 202 076. V1.1.2. (2002-11). ETSI Standard.
17. FrankG., HubalR. An Application of Responsive Virtual Human Technology. Proceedings of the 24th Interservice/Industry Training, Simulation and Education Conference (2002)
18. HackosJ.T, StevensD. Standards for online communication. ISBN: 0471156957 (1997)
19. HayhoeG.F. From desktop to palmtop: creating usable online documents for wireless and handheld devices. IEEE International Professional Communication Conference., 24-27 Oct. (2001).
20. Holzman,T. G., Speech-audio interface for medical information management in field environments. International Journal of Speech Technology 4(3-4), July-Oct. 2001, Pages: 209-226
21. KearsleyG., Online Help Systems: Design and Implementation. Ablex Publishing Corp., Norwood, NJ, (1988)
22. LarsonJ. A., Voicexml: Introduction to Developing Speech Applications Prentice Hall PTR, Upper Saddle River, NJ, (2002)
23. MassaroD.W., CohenM.M., BeskowJ., ColeR.A. Developing and evaluating conversational agents. Embodied Conversational Agents, pages 287-318. MIT Press, Cambridge, MA (2000)
24. McTear,M.,F. Spoken Dialogue Technology: Enabling the Conversational User Interface. pp.1-85 ACM Computing Surveys (CSUR), ACM Press New York, NY, USA (2002)
25. Miller,G. The magical number seven, plus or minus two: Some limits on our capacity for processing information. Psychological Review 63: 81-97 (1956)
26. Moreno,R., Mayer,R. E. A learner-centered approach to multimedia explanations: Deriving instructional design principles from cognitive theory. Interactive Multimedia Electronic Journal of Computer Enhanced Learning, http://imej.wfu.edu. (2000)
27. Nass,C., Lee,K.M. Does computer-generated speech manifest personality? SIGCHI conference on Human factors in computing systems, Pages: 329-336 (2000)
28. Oviatt,S. User-centered modeling for spoken language and multimodal interfaces. IEEE Multimedia 3(4): Pages: 26-35 (1996)
29. PandzicI. S., J. Ostermann, D. Millen User Evaluation: Synthetic Talking Faces for Interactive Services, The Visual Computer Journal, Vol. 15, No. 7-8, pages 330-40, Berlin: Springer-Verlag (1999)
30. PittI., EdwardsA. Design of Speech Based Devices. ISBN: 1852334363 (2002)
31. Quirk,R., GreenbaumS. A Concise Grammar of Contemporary English. Harcourt Brace Jovanovich Inc., New York (1973)
32. Rockley,A. The impact of single sourcing and technology. Technical Communication 48:2 Pages: 189-193 (2001)
33. ShneidermanB., PlaisantC. Designing the User Interface. ISBN: 0321197860 (2004)
34. Speech Synthesis Markup Language (SSML) www.w3.org/TR/speech-synthesis
35. StevensC., LeesN., VonwillerJ., BurnhamD. On-line experimental methods to evaluate text-to-speech. Computer Speech and Language 19, Pages: 129-146 (2005).
36. TurkK, NicholsM.C. Online help systems: technological evolution or revolution? SIGDOC 1996, 239-242.
37. WardK., NovickD. Hands-free documentation. SIGDOC 2003, Pages: 147-154)