Understanding patient satisfaction ratings for radiology services

American Journal of Roentgenology

Volumn 201, Issue 6, 2013, Pages 1190-1196

  Lang, Elvira V ^a,b   Yuh, William T C ^b   Ajam, Amna ^b   Kelly, Ronda ^b   Macadam, Luke ^b   Potts, Richard ^b   Mayr, Nina A ^c  

^a Hypnalgesics   (United States)

^b THE OHIO STATE UNIVERSITY WEXNER MEDICAL CENTER   (United States)

^c OHIO STATE UNIVERSITY   (United States)

Author keywords

CMS; Communication; Hcahps; Health care reform; Patient satisfaction

Indexed keywords

HEALTH CARE PERSONNEL; HEALTH CARE SURVEY; HOSPITAL ADMISSION; HOSPITAL CONSUMER ASSESSMENT OF HEALTHCARE PROVIDER AND SYSTEM SURVEY; HOSPITAL FINANCE; HUMAN; NUCLEAR MAGNETIC RESONANCE IMAGING; PATIENT EDUCATION; PATIENT PARTICIPATION; PATIENT SATISFACTION; PRIORITY JOURNAL; QUESTIONNAIRE; RADIOLOGY DEPARTMENT; RATING SCALE; REVIEW; SCORING SYSTEM;

CENTERS FOR MEDICARE AND MEDICAID SERVICES (U.S.); HOSPITALS; HUMANS; INSERVICE TRAINING; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; QUALITY IMPROVEMENT; QUESTIONNAIRES; RADIOLOGY; UNITED STATES; VALUE-BASED PURCHASING;

EID: 84888315098     PISSN: 0361803X     EISSN: 15463141     Source Type: Journal    
DOI: 10.2214/AJR.13.11281     Document Type: Review

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