메뉴 건너뛰기




Volumn 27, Issue , 2013, Pages 177-189

The role of technology, organization and contextual factors in the development of e-Government services: An empirical analysis on Italian Local Public Administrations

Author keywords

Composite indexes; E Government; Innovation in services; Technology enactment

Indexed keywords

EMPIRICAL ANALYSIS; INFORMATION AND COMMUNICATION TECHNOLOGY; INNOVATION; LOCAL GOVERNMENT; OUTSOURCING; PUBLIC ADMINISTRATION; TECHNOLOGICAL DEVELOPMENT;

EID: 84887023503     PISSN: 0954349X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.strueco.2013.06.007     Document Type: Article
Times cited : (32)

References (78)
  • 1
    • 84986120029 scopus 로고    scopus 로고
    • It was a great system: face work and the discursive construction of technology during information systems development
    • Alvarez R. It was a great system: face work and the discursive construction of technology during information systems development. Information Technology and People 2001, 14(4):385-405.
    • (2001) Information Technology and People , vol.14 , Issue.4 , pp. 385-405
    • Alvarez, R.1
  • 2
    • 84937307209 scopus 로고
    • Strategic information management: conceptual frameworks for the public sector
    • Andersen D.F., Belardo S., Dawes S.S. Strategic information management: conceptual frameworks for the public sector. Public Productivity and Management Review 1994, 17(Summer):335-353.
    • (1994) Public Productivity and Management Review , vol.17 , Issue.SUMMER , pp. 335-353
    • Andersen, D.F.1    Belardo, S.2    Dawes, S.S.3
  • 4
    • 84986135979 scopus 로고    scopus 로고
    • IT and organizational change: an institutional perspective
    • Avgerou C. IT and organizational change: an institutional perspective. Information Technology and People 2000, 13(4):234-262.
    • (2000) Information Technology and People , vol.13 , Issue.4 , pp. 234-262
    • Avgerou, C.1
  • 6
    • 79952522371 scopus 로고    scopus 로고
    • Innovation in e-Government: analysis of municipal web pages in the Nordic countries
    • Baldersheim H., Øgård M. Innovation in e-Government: analysis of municipal web pages in the Nordic countries. Information Polity 2008, 13:125-137.
    • (2008) Information Polity , vol.13 , pp. 125-137
    • Baldersheim, H.1    Øgård, M.2
  • 7
    • 35348891513 scopus 로고    scopus 로고
    • How does information technology affect productivity? Plant-level comparisons of product innovation, process improvement, and worker skills
    • Bartel A., Ichniowski C., Shaw K. How does information technology affect productivity? Plant-level comparisons of product innovation, process improvement, and worker skills. Quarterly Journal of Economics 2007, 122(4):1721-1758.
    • (2007) Quarterly Journal of Economics , vol.122 , Issue.4 , pp. 1721-1758
    • Bartel, A.1    Ichniowski, C.2    Shaw, K.3
  • 8
    • 84872788217 scopus 로고    scopus 로고
    • The diffusion of new technology
    • North Holland, Oxford, UK
    • Battisti G., Stoneman P. The diffusion of new technology. Economics of Innovation 2010, vol. 2. North Holland, Oxford, UK.
    • (2010) Economics of Innovation , vol.2
    • Battisti, G.1    Stoneman, P.2
  • 10
    • 20844448575 scopus 로고    scopus 로고
    • The politics of public information systems
    • New York, Marcel Dekker, G.D. Garson (Ed.)
    • Bellamy C. The politics of public information systems. Handbook of Public Information Systems 2000, New York, Marcel Dekker. G.D. Garson (Ed.).
    • (2000) Handbook of Public Information Systems
    • Bellamy, C.1
  • 11
    • 84875814342 scopus 로고
    • Innovation in public management: the adoption of strategic planning
    • Berry F.S. Innovation in public management: the adoption of strategic planning. Public Administration Review 1994, 54(4):322-330.
    • (1994) Public Administration Review , vol.54 , Issue.4 , pp. 322-330
    • Berry, F.S.1
  • 13
    • 84965903637 scopus 로고
    • The adoption of innovation by smaller local governments: the case of computer technology
    • Brudney J.L., Selden S.C. The adoption of innovation by smaller local governments: the case of computer technology. American Review of Public Administration 1995, 25(1):71-86.
    • (1995) American Review of Public Administration , vol.25 , Issue.1 , pp. 71-86
    • Brudney, J.L.1    Selden, S.C.2
  • 15
    • 0002295267 scopus 로고    scopus 로고
    • Beyond computation: information technology, organizational transformation and business performance
    • Brynjolfsson E., Hitt L. Beyond computation: information technology, organizational transformation and business performance. Journal of Economic Perspectives 2000, 14(4):23-48.
    • (2000) Journal of Economic Perspectives , vol.14 , Issue.4 , pp. 23-48
    • Brynjolfsson, E.1    Hitt, L.2
  • 16
    • 0141730441 scopus 로고    scopus 로고
    • An institutional perspective on developing and implementing intranet- and internet-based information systems
    • Butler T. An institutional perspective on developing and implementing intranet- and internet-based information systems. Information Systems Journal 2003, 13(3):209-232.
    • (2003) Information Systems Journal , vol.13 , Issue.3 , pp. 209-232
    • Butler, T.1
  • 20
    • 0012264014 scopus 로고    scopus 로고
    • Shaping up for e-commerce: institutional enablers of the organizational assimilation of web technologies
    • Chatterjee D., Grewal R., Sambamurthy V. Shaping up for e-commerce: institutional enablers of the organizational assimilation of web technologies. MIS Quarterly 2002, 26(2):65-89.
    • (2002) MIS Quarterly , vol.26 , Issue.2 , pp. 65-89
    • Chatterjee, D.1    Grewal, R.2    Sambamurthy, V.3
  • 21
    • 0035480037 scopus 로고    scopus 로고
    • Identity management and its support of multilateral security
    • Claub S., Kohntopp M. Identity management and its support of multilateral security. Computer Networks 2001, 37:205-219.
    • (2001) Computer Networks , vol.37 , pp. 205-219
    • Claub, S.1    Kohntopp, M.2
  • 23
    • 4644237337 scopus 로고    scopus 로고
    • The organizing vision of application service provision: a process oriented analysis
    • Currie W. The organizing vision of application service provision: a process oriented analysis. Information and Organization 2004, 14:237-267.
    • (2004) Information and Organization , vol.14 , pp. 237-267
    • Currie, W.1
  • 24
    • 84970305494 scopus 로고
    • The adoption of technological administrative, and ancillary innovations: impact of organizational factors
    • Damanpour F. The adoption of technological administrative, and ancillary innovations: impact of organizational factors. Journal Of Management 1987, 13(4):675-688.
    • (1987) Journal Of Management , vol.13 , Issue.4 , pp. 675-688
    • Damanpour, F.1
  • 25
    • 0000277455 scopus 로고
    • Organizational innovation: a meta-analysis of effects of determinants and moderators
    • Damanpour F. Organizational innovation: a meta-analysis of effects of determinants and moderators. Academy of Management Journal 1991, 34(3):555-590.
    • (1991) Academy of Management Journal , vol.34 , Issue.3 , pp. 555-590
    • Damanpour, F.1
  • 28
    • 0030550953 scopus 로고    scopus 로고
    • Interagency information sharing: expected benefits, manageable risks
    • Dawes S.S. Interagency information sharing: expected benefits, manageable risks. Journal of Policy Analysis and Management 1996, 15(3):377-394.
    • (1996) Journal of Policy Analysis and Management , vol.15 , Issue.3 , pp. 377-394
    • Dawes, S.S.1
  • 29
    • 18444378613 scopus 로고    scopus 로고
    • Building collaborative digital government systems. Systematic constraints and effective practices
    • Kluwer Academic Publishers, Norwell, MA, W.J. McIver, A.K. Elmagarmid (Eds.)
    • Dawes S.S., Pardo T.A. Building collaborative digital government systems. Systematic constraints and effective practices. Advances in Digital Government. Technology, Human Factors, and Policy 2002, Kluwer Academic Publishers, Norwell, MA. W.J. McIver, A.K. Elmagarmid (Eds.).
    • (2002) Advances in Digital Government. Technology, Human Factors, and Policy
    • Dawes, S.S.1    Pardo, T.A.2
  • 34
    • 77951715418 scopus 로고    scopus 로고
    • Challenges to organizational change: multi-level integrated information structures (MIIS)
    • MIT Press, Cambridge, MA, D. Lazer, V.M. Schoenberger (Eds.)
    • Fountain J.E. Challenges to organizational change: multi-level integrated information structures (MIIS). Governance and Information Technology: From Electronic Government to Information Government 2007, MIT Press, Cambridge, MA. D. Lazer, V.M. Schoenberger (Eds.).
    • (2007) Governance and Information Technology: From Electronic Government to Information Government
    • Fountain, J.E.1
  • 35
    • 63349089772 scopus 로고    scopus 로고
    • Exploring the success factors of state website functionality: an empirical investigation
    • Digital Government Society of North America, Atlanta, GA, USA
    • Gil-Garcia J.R. Exploring the success factors of state website functionality: an empirical investigation. Proceedings of the International Conference on Digital Government Research 2005, 121-130. Digital Government Society of North America, Atlanta, GA, USA.
    • (2005) Proceedings of the International Conference on Digital Government Research , pp. 121-130
    • Gil-Garcia, J.R.1
  • 36
    • 20844457149 scopus 로고    scopus 로고
    • Intergovernmental cooperation in the development and use of information systems
    • Marcel Dekker, New York, G.D. Garson (Ed.)
    • Harris N.D. Intergovernmental cooperation in the development and use of information systems. Handbook of Public Information Systems 2000, Marcel Dekker, New York. G.D. Garson (Ed.).
    • (2000) Handbook of Public Information Systems
    • Harris, N.D.1
  • 39
    • 0013255221 scopus 로고    scopus 로고
    • Information technology and restructuring in public organizations: does adoption of information technology affect organizational structures, communications, and decision making?
    • Heintze T., Bretschneider S. Information technology and restructuring in public organizations: does adoption of information technology affect organizational structures, communications, and decision making?. Journal of Public Administration Research and Theory 2000, 10(4):801-830.
    • (2000) Journal of Public Administration Research and Theory , vol.10 , Issue.4 , pp. 801-830
    • Heintze, T.1    Bretschneider, S.2
  • 41
    • 0033788775 scopus 로고    scopus 로고
    • System development in the federal government: how technology influences outcomes
    • Klein H.K. System development in the federal government: how technology influences outcomes. Policy Studies Journal 2000, 28(2):313-328.
    • (2000) Policy Studies Journal , vol.28 , Issue.2 , pp. 313-328
    • Klein, H.K.1
  • 45
    • 4444269660 scopus 로고    scopus 로고
    • Reconceptualising users as social actors in information systems research
    • Lamb R., Kling R. Reconceptualising users as social actors in information systems research. MIS Quarterly 2003, 27(2):197-235.
    • (2003) MIS Quarterly , vol.27 , Issue.2 , pp. 197-235
    • Lamb, R.1    Kling, R.2
  • 47
    • 0022100008 scopus 로고
    • Environmental and institutional models of system development: a national criminal history system
    • Laudon K.C. Environmental and institutional models of system development: a national criminal history system. Communications of the ACM 1985, 28(7):728-740.
    • (1985) Communications of the ACM , vol.28 , Issue.7 , pp. 728-740
    • Laudon, K.C.1
  • 48
    • 0009953837 scopus 로고    scopus 로고
    • Technology and changes in skill structure: evidence from seven OECD countries
    • Machin S., Van Reenen J. Technology and changes in skill structure: evidence from seven OECD countries. Quarterly Journal of Economics, MIT Press 1998, 113(4):1215-1244.
    • (1998) Quarterly Journal of Economics, MIT Press , vol.113 , Issue.4 , pp. 1215-1244
    • Machin, S.1    Van Reenen, J.2
  • 51
    • 0005281380 scopus 로고    scopus 로고
    • The evolution of e-Government among municipalities: rhetoric or reality
    • Moon M.J. The evolution of e-Government among municipalities: rhetoric or reality. Public Administration Review 2002, 62(4):424-433.
    • (2002) Public Administration Review , vol.62 , Issue.4 , pp. 424-433
    • Moon, M.J.1
  • 52
    • 80052665699 scopus 로고    scopus 로고
    • Online service provision: are municipalities really innovative? The case of larger municipalities in Italy
    • Nasi G., Frosini F., Cristofoli D. Online service provision: are municipalities really innovative? The case of larger municipalities in Italy. Public Administration 2011, 89(3):821-839.
    • (2011) Public Administration , vol.89 , Issue.3 , pp. 821-839
    • Nasi, G.1    Frosini, F.2    Cristofoli, D.3
  • 53
    • 84986019075 scopus 로고    scopus 로고
    • Social control in information systems development
    • Necolaou A. Social control in information systems development. Information Technology and People 1999, 12(2):130-147.
    • (1999) Information Technology and People , vol.12 , Issue.2 , pp. 130-147
    • Necolaou, A.1
  • 54
    • 0000543047 scopus 로고    scopus 로고
    • Human factors in adoption of geographic information systems: a local government case study
    • Nedovic-Budic Z., Godschalk D.R. Human factors in adoption of geographic information systems: a local government case study. Public Administration Review 1996, 56(6):554-567.
    • (1996) Public Administration Review , vol.56 , Issue.6 , pp. 554-567
    • Nedovic-Budic, Z.1    Godschalk, D.R.2
  • 55
    • 77956981226 scopus 로고
    • The co-evolution of technology, industrial structure, and supporting institutions
    • Nelson R.R. The co-evolution of technology, industrial structure, and supporting institutions. Industrial and Corporate Change 1994, 3(1):47-63.
    • (1994) Industrial and Corporate Change , vol.3 , Issue.1 , pp. 47-63
    • Nelson, R.R.1
  • 56
    • 12344253337 scopus 로고    scopus 로고
    • Computing in American city governments
    • ICMA, Washington, DC
    • Norris D.F., Demeter L.A. Computing in American city governments. The 1999 Municipal Yearbook 1999, 10-19. ICMA, Washington, DC.
    • (1999) The 1999 Municipal Yearbook , pp. 10-19
    • Norris, D.F.1    Demeter, L.A.2
  • 57
    • 12344317788 scopus 로고    scopus 로고
    • Advancing e-Government at the grassroots: tortoise or hare?
    • Norris D.F., Moon M.J. Advancing e-Government at the grassroots: tortoise or hare?. Public Administration Review 2005, 65(1):64-75.
    • (2005) Public Administration Review , vol.65 , Issue.1 , pp. 64-75
    • Norris, D.F.1    Moon, M.J.2
  • 61
    • 34249747781 scopus 로고    scopus 로고
    • Are ICTs improving transparency and accountability in the EU Regional and Local Government? An empirical study
    • Pina V., Torres L., Royo S. Are ICTs improving transparency and accountability in the EU Regional and Local Government? An empirical study. Public Administration 2007, 85(2):449-472.
    • (2007) Public Administration , vol.85 , Issue.2 , pp. 449-472
    • Pina, V.1    Torres, L.2    Royo, S.3
  • 62
    • 85001744125 scopus 로고    scopus 로고
    • Transforming municipal governance in global context: a case study of the dialectics of social change
    • Robey D., Holmstrom J. Transforming municipal governance in global context: a case study of the dialectics of social change. Journal of Global Information Technology Management 2001, 4(4):19-31.
    • (2001) Journal of Global Information Technology Management , vol.4 , Issue.4 , pp. 19-31
    • Robey, D.1    Holmstrom, J.2
  • 65
    • 85044897880 scopus 로고
    • Economic determinants of organizational innovation
    • Rosner M.M. Economic determinants of organizational innovation. Administrative Science Quarterly 1968, 12(4):614-625.
    • (1968) Administrative Science Quarterly , vol.12 , Issue.4 , pp. 614-625
    • Rosner, M.M.1
  • 71
    • 30344473624 scopus 로고    scopus 로고
    • Federated identity management
    • Shim S.S.Y., Bhalla G., Pendyala V. Federated identity management. Computer 2005, 38(12):120-122.
    • (2005) Computer , vol.38 , Issue.12 , pp. 120-122
    • Shim, S.S.Y.1    Bhalla, G.2    Pendyala, V.3
  • 72
    • 18444390742 scopus 로고    scopus 로고
    • The circuits of power framework for studying power in institutionalization of information systems
    • Silva L., Backhouse J. The circuits of power framework for studying power in institutionalization of information systems. Journal of Association of Information Systems 2003, 4(6):294-336.
    • (2003) Journal of Association of Information Systems , vol.4 , Issue.6 , pp. 294-336
    • Silva, L.1    Backhouse, J.2
  • 74
    • 10244229407 scopus 로고
    • The economics of production and distribution of user-specific information via digital networks
    • Amsterdam, North Holland, C. Antonelli (Ed.)
    • Steinmueller E.W. The economics of production and distribution of user-specific information via digital networks. The Economics of Information Networks 1992, Amsterdam, North Holland. C. Antonelli (Ed.).
    • (1992) The Economics of Information Networks
    • Steinmueller, E.W.1
  • 75
    • 9744280481 scopus 로고    scopus 로고
    • Innovating mindfully with information technology
    • Swanson B., Ramiller N. Innovating mindfully with information technology. MIS Quarterly 2004, 28(4):553-583.
    • (2004) MIS Quarterly , vol.28 , Issue.4 , pp. 553-583
    • Swanson, B.1    Ramiller, N.2
  • 76
    • 0242454335 scopus 로고    scopus 로고
    • Predicting intention to adopt interorganizational linkages: an institutional perspective
    • Teo H.H., Wei K.K., Benbasat I. Predicting intention to adopt interorganizational linkages: an institutional perspective. MIS Quarterly 2003, 27(1):19-49.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 19-49
    • Teo, H.H.1    Wei, K.K.2    Benbasat, I.3
  • 78
    • 34250180194 scopus 로고    scopus 로고
    • E-Government research: reviewing the literature, limitations, and ways forward
    • Yildiz M. e-Government research: reviewing the literature, limitations, and ways forward. Government Information Quarterly 2007, 24:646-665.
    • (2007) Government Information Quarterly , vol.24 , pp. 646-665
    • Yildiz, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.