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Volumn 8185 LNCS, Issue , 2013, Pages 275-282

Discovering high-level performance models for ticket resolution processes (short paper)

Author keywords

[No Author keywords available]

Indexed keywords

ACCURATE PERFORMANCE; CONTEXT DEPENDENT; EXECUTION SCENARIO; PERFORMANCE MODEL; PREDICTIVE PROCESS; REAL APPLICATIONS; RESOLUTION PROCESS; RUN-TIME PERFORMANCE;

EID: 84886733505     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-41030-7_18     Document Type: Conference Paper
Times cited : (22)

References (10)
  • 4
    • 0032069371 scopus 로고    scopus 로고
    • Top-down induction of first-order logical decision trees
    • Blockeel, H., Raedt, L.D.: Top-down induction of first-order logical decision trees. Artificial Intelligence 101(1-2), 285-297 (1998)
    • (1998) Artificial Intelligence , vol.101 , Issue.1-2 , pp. 285-297
    • Blockeel, H.1    Raedt, L.D.2
  • 5
    • 84872817639 scopus 로고    scopus 로고
    • Discovering context-aware models for predicting business process performances
    • Meersman, R., et al. (eds.) OTM 2012, Part I. Springer, Heidelberg
    • Folino, F., Guarascio, M., Pontieri, L.: Discovering context-aware models for predicting business process performances. In: Meersman, R., et al. (eds.) OTM 2012, Part I. LNCS, vol. 7565, pp. 287-304. Springer, Heidelberg (2012)
    • (2012) LNCS , vol.7565 , pp. 287-304
    • Folino, F.1    Guarascio, M.2    Pontieri, L.3
  • 6
    • 78149269890 scopus 로고    scopus 로고
    • Co-clustering multiple heterogeneous domains: Linear combinations and agreements
    • Greco, G., Guzzo, A., Pontieri, L.: Co-clustering multiple heterogeneous domains: Linear combinations and agreements. IEEE Transactions on Knowledge and Data Engineering 22(12), 1649-1663 (2010)
    • (2010) IEEE Transactions on Knowledge and Data Engineering , vol.22 , Issue.12 , pp. 1649-1663
    • Greco, G.1    Guzzo, A.2    Pontieri, L.3
  • 10
    • 78049243451 scopus 로고    scopus 로고
    • Content-aware resolution sequence mining for ticket routing
    • Hull, R., Mendling, J., Tai, S. (eds.) BPM 2010. Springer, Heidelberg
    • Sun, P., Tao, S., Yan, X., Anerousis, N., Chen, Y.: Content-aware resolution sequence mining for ticket routing. In: Hull, R., Mendling, J., Tai, S. (eds.) BPM 2010. LNCS, vol. 6336, pp. 243-259. Springer, Heidelberg (2010)
    • (2010) LNCS , vol.6336 , pp. 243-259
    • Sun, P.1    Tao, S.2    Yan, X.3    Anerousis, N.4    Chen, Y.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.