메뉴 건너뛰기




Volumn 27, Issue 4, 2013, Pages 785-791

Patient satisfaction with electronic medical/health record: A systematic review

Author keywords

Electronic health record; Electronic medical record; Patient; Satisfaction; Systematic review

Indexed keywords

ARTICLE; ELECTRONIC MEDICAL RECORD; HUMAN; PATIENT; PATIENT SATISFACTION; SATISFACTION; SYSTEMATIC REVIEW;

EID: 84886597794     PISSN: 02839318     EISSN: 14716712     Source Type: Journal    
DOI: 10.1111/scs.12015     Document Type: Article
Times cited : (39)

References (45)
  • 1
    • 84868641406 scopus 로고    scopus 로고
    • Transforming and improving health care through meaningful use of health information technology
    • Chin BJ, Sakuda CM. Transforming and improving health care through meaningful use of health information technology. Hawaii J Med Public Health, 2012; 71: 50-55.
    • (2012) Hawaii J Med Public Health , vol.71 , pp. 50-55
    • Chin, B.J.1    Sakuda, C.M.2
  • 2
    • 33750744781 scopus 로고    scopus 로고
    • Individualization, globalization and health-about sustainable information technologies and the aim of medical informatics
    • Haux R. Individualization, globalization and health-about sustainable information technologies and the aim of medical informatics. Int J Med Inform 2006; 75: 795-808.
    • (2006) Int J Med Inform , vol.75 , pp. 795-808
    • Haux, R.1
  • 4
    • 33646822781 scopus 로고    scopus 로고
    • Systematic review: impact of health information technology on quality, efficiency, and costs of medical care
    • Chaudhry B, Wang J, Wu S, Maglione M, Mojica W, Roth E, et al. Systematic review: impact of health information technology on quality, efficiency, and costs of medical care. Ann Intern Med 2006; 144: 742-752.
    • (2006) Ann Intern Med , vol.144 , pp. 742-752
    • Chaudhry, B.1    Wang, J.2    Wu, S.3    Maglione, M.4    Mojica, W.5    Roth, E.6
  • 5
    • 33947312982 scopus 로고    scopus 로고
    • Health information technology is a vehicle, not a destination: a conversation with David
    • J. Brailer. Interview by Arnold Milstein
    • Brailer DJ. Health information technology is a vehicle, not a destination: a conversation with David. J. Brailer. Interview by Arnold Milstein. Health Aff 2007; 26: w236-w241.
    • (2007) Health Aff , vol.26
    • Brailer, D.J.1
  • 6
    • 0037495031 scopus 로고    scopus 로고
    • Improving safety with information technology
    • Bates DW, Gawande AA. Improving safety with information technology. N Engl J Med 2003; 348: 2526-2534.
    • (2003) N Engl J Med , vol.348 , pp. 2526-2534
    • Bates, D.W.1    Gawande, A.A.2
  • 7
    • 21544446141 scopus 로고    scopus 로고
    • A randomized trial of electronic clinical reminders to improve quality of care for diabetes and coronary artery disease
    • Sequist TD, Gandhi TK, Karson AS, Fiskio JM, Bugbee D, Sperling M, et al. A randomized trial of electronic clinical reminders to improve quality of care for diabetes and coronary artery disease. J Am Med Inform Assoc 2005; 12: 431-437.
    • (2005) J Am Med Inform Assoc , vol.12 , pp. 431-437
    • Sequist, T.D.1    Gandhi, T.K.2    Karson, A.S.3    Fiskio, J.M.4    Bugbee, D.5    Sperling, M.6
  • 8
    • 0033082939 scopus 로고    scopus 로고
    • A randomized trial of a computer-based intervention to reduce utilization of redundant laboratory tests
    • Bates D, Kuperman G, Rittenberg E, Teich J, Fiskio J, Ma'luf N, et al. A randomized trial of a computer-based intervention to reduce utilization of redundant laboratory tests. Am J Med, 1999; 106: 144-150.
    • (1999) Am J Med , vol.106 , pp. 144-150
    • Bates, D.1    Kuperman, G.2    Rittenberg, E.3    Teich, J.4    Fiskio, J.5    Ma'luf, N.6
  • 10
    • 21544474704 scopus 로고    scopus 로고
    • Health information technology and physician-patient interactions: impact of computers on communication during outpatient primary care visits
    • Hsu J, Huang J, Fung V, Robertson N, Jimison H, Frankel R. Health information technology and physician-patient interactions: impact of computers on communication during outpatient primary care visits. J Am Med Inform Assoc 2005; 12: 474-480.
    • (2005) J Am Med Inform Assoc , vol.12 , pp. 474-480
    • Hsu, J.1    Huang, J.2    Fung, V.3    Robertson, N.4    Jimison, H.5    Frankel, R.6
  • 11
    • 0031209934 scopus 로고    scopus 로고
    • Clearing the way for physicians' use of clinical information systems
    • Anderson GL. Clearing the way for physicians' use of clinical information systems. Assoc Comput Machine 1997; 40: 83-90.
    • (1997) Assoc Comput Machine , vol.40 , pp. 83-90
    • Anderson, G.L.1
  • 12
    • 33645390885 scopus 로고    scopus 로고
    • Adopting an electronic health record: keys to success
    • Arneson T. Adopting an electronic health record: keys to success. Minn Med 2005; 88: 52-54.
    • (2005) Minn Med , vol.88 , pp. 52-54
    • Arneson, T.1
  • 13
    • 34250309164 scopus 로고    scopus 로고
    • Information technology comes to medicine
    • Blumenthal D, Glaser JP. Information technology comes to medicine. N Engl J Med 2007; 356: 2527-2534.
    • (2007) N Engl J Med , vol.356 , pp. 2527-2534
    • Blumenthal, D.1    Glaser, J.P.2
  • 14
    • 41549104152 scopus 로고    scopus 로고
    • An electronic medical record (EMR) based intervention to reduce polypharmacy and falls in an ambulatory rural elderly population
    • Weber V, White A, McIlvried R. An electronic medical record (EMR) based intervention to reduce polypharmacy and falls in an ambulatory rural elderly population. J Gen Intern Med 2008; 23: 399-404.
    • (2008) J Gen Intern Med , vol.23 , pp. 399-404
    • Weber, V.1    White, A.2    McIlvried, R.3
  • 15
    • 68349108087 scopus 로고    scopus 로고
    • The impact of electronic medical records on patient-doctor communication during consultation: a narrative literature review
    • Shachak A, Reis S. The impact of electronic medical records on patient-doctor communication during consultation: a narrative literature review. J Eval Clin Pract 2009; 15: 641-649.
    • (2009) J Eval Clin Pract , vol.15 , pp. 641-649
    • Shachak, A.1    Reis, S.2
  • 16
    • 58149477330 scopus 로고    scopus 로고
    • Whose record is it anyway? Putting patients' interests at the heart of the implementation and use of electronic medical records
    • Mador RL, Shaw NT, Cheetham S, Reid RJ. Whose record is it anyway? Putting patients' interests at the heart of the implementation and use of electronic medical records. Healthc Q 2008; 11: 90-92.
    • (2008) Healthc Q , vol.11 , pp. 90-92
    • Mador, R.L.1    Shaw, N.T.2    Cheetham, S.3    Reid, R.J.4
  • 17
    • 0034243792 scopus 로고    scopus 로고
    • Adoption of electronic medical records as a technology innovation for ambulatory care at the Medical University of South Carolina
    • Lee FW. Adoption of electronic medical records as a technology innovation for ambulatory care at the Medical University of South Carolina. Top Health Inf Manage 2000; 21: 1-20.
    • (2000) Top Health Inf Manage , vol.21 , pp. 1-20
    • Lee, F.W.1
  • 19
    • 0035135970 scopus 로고    scopus 로고
    • Electronic medical records: the family practice resident perspective
    • Aaronson JW, Murphy-Cullen CL, Chop WM, Frey RD. Electronic medical records: the family practice resident perspective. Fam Med 2001; 33: 128-132.
    • (2001) Fam Med , vol.33 , pp. 128-132
    • Aaronson, J.W.1    Murphy-Cullen, C.L.2    Chop, W.M.3    Frey, R.D.4
  • 20
    • 0347840300 scopus 로고    scopus 로고
    • Implementing computers in ambulatory care: implications of physician practice patterns for system design
    • Aydin CE, Forsythe DE. Implementing computers in ambulatory care: implications of physician practice patterns for system design. Proc AMIA Annu Fall Symp 1997; 00: 677-681.
    • (1997) Proc AMIA Annu Fall Symp , vol.0 , pp. 677-681
    • Aydin, C.E.1    Forsythe, D.E.2
  • 21
    • 0037341194 scopus 로고    scopus 로고
    • Use of an electronic medical record improves the quality of urban pediatric primary care
    • Adams W, Mann A, Bauchner H. Use of an electronic medical record improves the quality of urban pediatric primary care. Pediatrics 2003; 111: 626-632.
    • (2003) Pediatrics , vol.111 , pp. 626-632
    • Adams, W.1    Mann, A.2    Bauchner, H.3
  • 22
    • 0023394008 scopus 로고
    • Resistance to computerization: an examination of the relationship between resistance and the cognitive style of the clinician
    • Mandell SF. Resistance to computerization: an examination of the relationship between resistance and the cognitive style of the clinician. J Med Syst 1987; 11: 311-318.
    • (1987) J Med Syst , vol.11 , pp. 311-318
    • Mandell, S.F.1
  • 23
    • 84888020139 scopus 로고    scopus 로고
    • Reinventing patient-centered computing for the twenty-first century
    • Goldberg H, Morales A, Gottlieb L, Meador L, Safran C. Reinventing patient-centered computing for the twenty-first century. Medinfo 2001; 10: 1455-1458.
    • (2001) Medinfo , vol.10 , pp. 1455-1458
    • Goldberg, H.1    Morales, A.2    Gottlieb, L.3    Meador, L.4    Safran, C.5
  • 24
    • 0037454376 scopus 로고    scopus 로고
    • Evaluating computerized health information systems: hard lessons still to be learnt
    • Littlejohns P, Wyatt J, Garvica L. Evaluating computerized health information systems: hard lessons still to be learnt. BMJ 2003; 326: 860-863.
    • (2003) BMJ , vol.326 , pp. 860-863
    • Littlejohns, P.1    Wyatt, J.2    Garvica, L.3
  • 25
    • 36148983748 scopus 로고    scopus 로고
    • Impact of an automated test results management system on patients' satisfaction about test result communication
    • Matheny ME, Gandhi TK, Orav EJ, Ladak-Merchant Z, Bates DW, Kuperman GJ, et al. Impact of an automated test results management system on patients' satisfaction about test result communication. Arch Intern Med 2007; 167: 2233-2239.
    • (2007) Arch Intern Med , vol.167 , pp. 2233-2239
    • Matheny, M.E.1    Gandhi, T.K.2    Orav, E.J.3    Ladak-Merchant, Z.4    Bates, D.W.5    Kuperman, G.J.6
  • 26
    • 0034567168 scopus 로고    scopus 로고
    • Dichotomy between physicians' and patients' attitudes regarding EMR use during outpatient encounters
    • Gadd CS, Penrod LE. Dichotomy between physicians' and patients' attitudes regarding EMR use during outpatient encounters. Proce AMIA Symp 2000; 00: 275-279.
    • (2000) Proce AMIA Symp , vol.0 , pp. 275-279
    • Gadd, C.S.1    Penrod, L.E.2
  • 28
    • 0036249466 scopus 로고    scopus 로고
    • 21st-century health care: the effect of computer use by physicians on patient satisfaction at a family medicine clinic
    • Garrison GM, Bernard ME, Rasmussen NH. 21st-century health care: the effect of computer use by physicians on patient satisfaction at a family medicine clinic. Fam Med 2002; 34: 362-368.
    • (2002) Fam Med , vol.34 , pp. 362-368
    • Garrison, G.M.1    Bernard, M.E.2    Rasmussen, N.H.3
  • 29
    • 7044226468 scopus 로고    scopus 로고
    • Patient experiences and attitudes about access to a patient electronic health care record and linked web messaging
    • Hassol A, Walker JM, Kidder D, Rokita K, Young D, Pierdon S, et al. Patient experiences and attitudes about access to a patient electronic health care record and linked web messaging. J Am Med Inform Assoc 2004; 11: 505-513.
    • (2004) J Am Med Inform Assoc , vol.11 , pp. 505-513
    • Hassol, A.1    Walker, J.M.2    Kidder, D.3    Rokita, K.4    Young, D.5    Pierdon, S.6
  • 30
    • 84886586161 scopus 로고    scopus 로고
    • Assessing the satisfaction of emergency department patients who used PatientTouch™ to provide a medical history prior to physician contact
    • SUPPL.1(S110).
    • Arora S, Menchine M. Assessing the satisfaction of emergency department patients who used PatientTouch™ to provide a medical history prior to physician contact. Ann Emerg Med 2009; 54: 3. SUPPL.1(S110).
    • (2009) Ann Emerg Med , vol.54 , pp. 3
    • Arora, S.1    Menchine, M.2
  • 31
    • 84859152158 scopus 로고    scopus 로고
    • Patients' satisfaction with primary health care in Kuwait after electronic medical record implementation
    • Al-Azmi SF, Mohammed AM, Hanafi MI. Patients' satisfaction with primary health care in Kuwait after electronic medical record implementation. J Egypt Public Health Assoc 2006; 81: 277-300.
    • (2006) J Egypt Public Health Assoc , vol.81 , pp. 277-300
    • Al-Azmi, S.F.1    Mohammed, A.M.2    Hanafi, M.I.3
  • 32
    • 59449088171 scopus 로고    scopus 로고
    • Electronic medical record system in a headache specialty practice: a patient satisfaction survey
    • Freeman MC, Taylor AP, Adelman JU. Electronic medical record system in a headache specialty practice: a patient satisfaction survey. Headache 2009; 49: 212-215.
    • (2009) Headache , vol.49 , pp. 212-215
    • Freeman, M.C.1    Taylor, A.P.2    Adelman, J.U.3
  • 34
    • 0020930093 scopus 로고
    • Patient satisfaction in primary health care: a literature review and analysis
    • Pascoe GC. Patient satisfaction in primary health care: a literature review and analysis. Eval Program Plann 1983; 6: 185-210.
    • (1983) Eval Program Plann , vol.6 , pp. 185-210
    • Pascoe, G.C.1
  • 35
    • 0029355378 scopus 로고
    • Satisfying solution? A review of some unresolved issues in the measurement of patient satisfaction
    • Avis M, Bond M, Arthur A. Satisfying solution? A review of some unresolved issues in the measurement of patient satisfaction. J Adv Nurs 1995; 22: 316-322.
    • (1995) J Adv Nurs , vol.22 , pp. 316-322
    • Avis, M.1    Bond, M.2    Arthur, A.3
  • 36
    • 0025766518 scopus 로고
    • The reliability and criterion validity of patients' satisfaction with their general practice
    • Baker R. The reliability and criterion validity of patients' satisfaction with their general practice. Fam Pract 1991; 8: 171-177.
    • (1991) Fam Pract , vol.8 , pp. 171-177
    • Baker, R.1
  • 37
    • 0025922516 scopus 로고
    • Surveys of patients satisfaction: I-Important general considerations
    • Fitzpatrick R. Surveys of patients satisfaction: I-Important general considerations. BMJ 1991; 302: 887-889.
    • (1991) BMJ , vol.302 , pp. 887-889
    • Fitzpatrick, R.1
  • 38
    • 26044435961 scopus 로고    scopus 로고
    • Inpatient satisfaction with physician services at King Khalid University Hospital, Riyadh, Saudi Arabia
    • Al-Doghaither AH. Inpatient satisfaction with physician services at King Khalid University Hospital, Riyadh, Saudi Arabia. East Mediterr Health J 2004; 10: 358-364.
    • (2004) East Mediterr Health J , vol.10 , pp. 358-364
    • Al-Doghaither, A.H.1
  • 39
    • 0035747531 scopus 로고    scopus 로고
    • The Croatian health survey- patient's satisfaction with medical service in primary health care in Croatia
    • Babic-Banaszak A, Kovacic L, Mastilica M, Babic S, Ivankovic D, Budak A. The Croatian health survey- patient's satisfaction with medical service in primary health care in Croatia. Coll Antropol 2001; 25: 449-458.
    • (2001) Coll Antropol , vol.25 , pp. 449-458
    • Babic-Banaszak, A.1    Kovacic, L.2    Mastilica, M.3    Babic, S.4    Ivankovic, D.5    Budak, A.6
  • 40
    • 25444468380 scopus 로고    scopus 로고
    • The voice of the patient: a national, representative study of satisfaction with family physicians
    • Wolosin RJ. The voice of the patient: a national, representative study of satisfaction with family physicians. Qual Manag Health Care 2005; 14: 155-164.
    • (2005) Qual Manag Health Care , vol.14 , pp. 155-164
    • Wolosin, R.J.1
  • 41
    • 0037240783 scopus 로고    scopus 로고
    • Are older patients more satisfied with medical care than younger patients?
    • Jaipaul CK, Rosenthal GE. Are older patients more satisfied with medical care than younger patients? J Gen Intern Med 2003; 18: 23-30.
    • (2003) J Gen Intern Med , vol.18 , pp. 23-30
    • Jaipaul, C.K.1    Rosenthal, G.E.2
  • 42
    • 5444226405 scopus 로고    scopus 로고
    • A systematic review of computer-based patient record systems and quality of care: more randomized clinical trials or a broader approach?
    • Delpierre C, Cuzin L, Fillaux J, Alvarez M, Lang T. A systematic review of computer-based patient record systems and quality of care: more randomized clinical trials or a broader approach? Int J Qual Health Care 2004; 16: 407-416.
    • (2004) Int J Qual Health Care , vol.16 , pp. 407-416
    • Delpierre, C.1    Cuzin, L.2    Fillaux, J.3    Alvarez, M.4    Lang, T.5
  • 43
    • 0035798850 scopus 로고    scopus 로고
    • A descriptive feast but an evaluative famine: systematic review of published articles on primary care computing during 1980-97
    • Mitchell E, Sullivan F. A descriptive feast but an evaluative famine: systematic review of published articles on primary care computing during 1980-97. BMJ 2001; 322: 279-282.
    • (2001) BMJ , vol.322 , pp. 279-282
    • Mitchell, E.1    Sullivan, F.2
  • 44
    • 9144247839 scopus 로고    scopus 로고
    • Access to Electronic health records in primary care a survey of patients' views
    • Pyper C, Amery J, Watson M, Crook C. Access to Electronic health records in primary care a survey of patients' views. Med Sci Monit 2004; 10: SR17-SR22.
    • (2004) Med Sci Monit , vol.10
    • Pyper, C.1    Amery, J.2    Watson, M.3    Crook, C.4
  • 45
    • 84886601648 scopus 로고    scopus 로고
    • User acceptance of and satisfaction with a personal electronic health record
    • Ertmer A, Uckert F. User acceptance of and satisfaction with a personal electronic health record. J Egypt Public Health Assoc 2006; 81: 277-300.
    • (2006) J Egypt Public Health Assoc , vol.81 , pp. 277-300
    • Ertmer, A.1    Uckert, F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.