Profiling international freight forwarders: An update

International Journal of Physical Distribution & Logistics Management

Volumn 31, Issue 3, 2001, Pages 152-168

  Murphy, Paul R ^a   Daley, James M ^a  

^a JOHN CARROLL UNIVERSITY   (United States)

Author keywords

Electronicdatainterchange; Freight forwarding; Internet; Logistics; Marketingplanning; Smallfirms

Indexed keywords

EID: 84885940205     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600030110389433     Document Type: Review

References (27)

1. Ahire, S.L. and Golhar, D.Y. (1996), “Quality management in large vs. small firms: an empirical investigation,” Journal of Small Business Management, Vol. 34 No. 2, pp. 1-13.
2. American Shipper (1999), “Internet offers promise, threat”, Vol. 41 No. 4, p. 44.
3. American Shipper (2000), “Crossing borders”, Vol. 42 No. 1, p. 21.
4. Armstrong, S.J. and Overton, T.S. (1977), “Estimating non-response bias in mail surveys”, Journal of Marketing Research, Vol. 14 No. 3, pp. 396-402.
5. Cateora, P.R. (1996), International Marketing, 9th ed., Irwin, Homewood, IL.
6. Cotrill, K. (1999), “Preparing for battle”, Traffic World, Vol. 257 No. 7, pp. 28-32.
7. Coyle, J.J., Bardi, E.J. and Langley, C.J. (1996), The Management of Business Logistics, 6th ed., West, St Paul, MN.
8. Coyle, J.J., Bardi, E.J. and Novack, R.A. (1994), Transportation, 4th ed., West, St Paul, MN.
9. Crum, M.R. and Allen, B.J. (1997), “A longitudinal assessment of motor carrier–shipper relationship trends, 1990-1996”, Transportation Journal, Vol. 37 No. 1, pp. 5-17.
10. Crum, M.R., Johnson, D.A. and Allen, B.J. (1998), “A longitudinal assessment of EDI use in the US motor carrier industry,” Transportation Journal, Vol. 38 No. 1, pp. 15-28.
11. Feitler, J.N., Corsi, T.M. and Grimm, C.M. (1998), “Strategic and performance changes among LTL motor carriers: 1976-1993”, Transportation Journal, Vol. 37 No. 4, pp. 5-12.
12. Foster, T.A. (1980), “Freight forwarders: the export experts”, Distribution, Vol. 79 No. 3, pp.37-40.
13. Gillis, C. (1996), “The changing world of freight forwarding”, American Shipper, Vol. 38 No. 10, pp. 49-78.
14. Krause, K.S. (2000), “Eagle circles the globe”, Traffic World, Vol. 263 No. 2, pp. 9-10.
15. Lambert, D.L., Stock, J.R. and Ellram, L.M. (1998), Fundamentals of Logistics Management, Irwin/McGraw-Hill, Homewood, IL.
16. Millen, R.A. (1992), “Utilization of EDI by motor carrier firms: a status report”, Transportation Journal, Vol. 32 No. 2, pp. 5-13.
17. Muller, E.J. (1990), “Forwarders face the future”, Distribution, Vol. 89 No. 5, pp. 117-20.
18. Murphy, P.R. and Corsi, T.M. (1989), “Modeling salesforce turnover among LTL motor carriers: a management perspective”, Transportation Journal, Vol. 29 No. 1, pp. 25-37.
19. Murphy, P.R. and Daley, J.M. (1995), “International freight forwarders: current activities and operational issues”, International Journal of Purchasing and Materials Management, Vol.31 No. 3, pp. 21-7.
20. Murphy, P.R., Daley, J.M. and Dalenberg, D.R. (1992), “Profiling international freight forwarders: a benchmark”, International Journal of Physical Distribution & Logistics Management, Vol.22 No. 1, pp. 35-41.
21. Olsen, R.L. (1999), “Is it really Internet versus EDI?”, Works Management, Vol. 52 No. 9, p. 47.
22. Pearson, J.N. and Semeijn, J. (1999), “Service priorities in small and large firms engaged in international logistics”, International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 3, pp. 181-91.
23. Pope, D.J. and Thomchick, E.A. (1985), “US foreign freight forwarders and NVOCCs”, Transportation Journal, Vol. 24 No. 3, pp. 26-36.
24. Ricker, F.R. and Kalakota, R. (1999), “Order fulfillment: the hidden key to e-commerce success”, Supply Chain Management Review, Fall, pp. 60-70.
25. Schwartz, B.N. (1998), “Competitive pressures drive forwarders”, Transportation and Distribution, Vol. 39 No. 2, pp. 99-101.
26. Sowinski, L.L. (2000), “Top freight forwarders and customs brokers”, World Trade, Vol. 13 No. 2, pp. 46-8.
27. Werner, T. (1999), “EDI meets the Internet”, Transportation and Distribution, Vol. 40 No. 6, pp.36-44.