A structured approach to the strategies analysis phase of cognitive work analysis

Theoretical Issues in Ergonomics Science

Volumn 14, Issue 6, 2013, Pages 546-564

  Cornelissen, Miranda ^a   Salmon, Paul M ^a   Jenkins, Daniel P ^b   Lenné, Michael G ^a  

^a MONASH UNIVERSITY   (Australia)

^b Sociotechnic Solutions   (United Kingdom)

Author keywords

adaptive capacity; cognitive work analysis; performance variability; resilience; strategies analysis; unanticipated events

Indexed keywords

EID: 84885138700     PISSN: 1463922X     EISSN: 1464536X     Source Type: Journal    
DOI: 10.1080/1463922X.2012.668973     Document Type: Article

References (22)

1. Ahlstrom, U. 2005. Work domain analysis for air traffic controller weather displays. Journal of Safety Research, 36: 159 - 169.
2. Elix, B. and Naikar, N., 2008. Designing safe and effective future systems: a new approach for modelling decisions in future systems with cognitive work analysis. In: The 8th international symposium of the Australian aviation psychology association, Sydney, Australia
3. Hollnagel, E, Woods, DD and Leveson, N. 2006. Resilience engineering: concepts and precepts, Aldershot: Ashgate Publishing.
4. Jenkins, D.P., 2011. Using cognitive work analysis to describe the role of UAVs in military operations. Theoretical Issues in Ergonomics Science, 1--23. doi: 10.1080/1463922x.2010.506560
5. Jenkins, DP. 2008. Applying cognitive work analysis to the design of rapidly reconfigurable interfaces in complex networks. Theoretical Issues in Ergonomics Science, 9 (4): 273 - 295.
6. Jenkins, DP. 2009. Cognitive work analysis: coping with complexity, Surrey: Ashgate Publishing Limited.
7. Jenkins, DP. 2010a. Using the decision-ladder to add a formative element to naturalistic decision-making research. International Journal of Human-Computer Interaction, 26 (2-3): 132 - 146.
8. Jenkins, DP. 2010b. Using cognitive work analysis to explore system flexibility. Theoretical Issues in Ergonomics Science, 11 (3): 136 - 150.
9. Kilgore, R. and St-Cyr, O., 2006. The SRK inventory: a tool for structuring and capturing a worker competencies analysis. In: Human factors and ergnomics society 50th annual meeting, San Fransisco, CA
10. Naikar, N., 2006. An examination of the key concepts of the five phases of cognitive work analysis with examples from a familiar system. In: Human factors and ergnonomics society 50th annual meeting, San Fransisco, CA
11. Naikar, N., in press. Modelling activity in network-centric operations with cognitive work analysis: work situations, work functions, decisions, and strategies. In: B. Bolia & R.M. Taylor, eds. Supporting decision effectiveness in network-centric operations. Wright Patterson Air Force Base, Dayton, OH: Human System Information Analysis Center
12. Naikar, N, Hopcroft, R and Moylan, A. 2005. Work domain analysis: theoretical concepts and methodology, Fishermans bend: DSTO.
13. Naikar, N, Moylan, A and Pearce, B. 2006. Analysing activity in complex systems with cognitive work analysis: concepts, guidelines and case study for control task analysis. Theoretical Issues in Ergonomics Science, 7 (4): 371 - 394.
14. Payne, JW, Bettman, JR and Johnson, EJ. 1993. The adaptive decision maker, Cambridge, England: Cambridge University Press.
15. Rasmussen, J., 1974. The human data processor as a system component: bits and pieces of a model. Roskilde, Denmark: Danish Atomic Energy Commission
16. Rasmussen, J, Pejtersen, AM and Goodstein, LP. 1994. Cognitive systems engineering, New York: Wiley.
17. Rasmussen, J, Pejtersen, AM and Schmidt, K. 1990. Taxonomy for cognitive work analysis, Roskilde, Denmark: Risø National Laboratory.
18. Reiman, T. 2010. Understanding maintenance work in safety-critical organisations - managing the performance variability. Theoretical Issues in Ergonomics Science, 12 (4): 339 - 366.
19. Roth, EM. 2009. " Understanding cognitive strategies for shared situation awareness across a distributed system ". In Applications of cognitive work analysis, Edited by: Bisantz, Ann M. and Burns, C.M. Boca Raton, FL: CRC Press.
20. Salmon, PM. 2010. Hierarchical task analysis vs cognitive work analysis: comparison of theory, methodology and contribution to system design. Theoretical Issues in Ergonomics Science, 11 (6): 504 - 431.
21. Vicente, KJ. 1999. Cognitive work analysis: toward safe, productive and healthy computer-based work, Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
22. Woods, DD. 1988. " Coping with complexity: the psychology of human behaviour in complex systems ". In Tasks, errors, and mental models, Edited by: Goodstein, L.P., Andersen, H.P. and Olsen, S.E. 128 - 148. London: Taylor & Francis.