Balanced scorecard for sustainable supply chains: Design and development guidelines

International Journal of Productivity and Performance Management

Volumn 62, Issue 8, 2013, Pages 805-826

  Reefke, Hendrik ^a   Trocchi, Mattia ^b  

^a UNIVERSITY OF AUCKLAND BUSINESS SCHOOL   (New Zealand)

^b UNIVERSITY OF BOLOGNA   (Italy)

Author keywords

Balanced scorecard; Performance measurement; Supply chain management; Supply chains; Sustainability

Indexed keywords

EID: 84885065896     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJPPM-02-2013-0029     Document Type: Article

References (51)

1. Ashby, A., Leat, M., Hudson-Smith, M. (2012), "Making connections: a review of supply chain management and sustainability literature" in Supply Chain Management: An International Journal, Vol. 17, No. 5, pp. 497-516.
2. Bititci, U.S., Carrie, A.S., McDevitt, L. (1997), "Integrated performance measurement systems a development guide" in International Journal of Operations & Production Management, Vol. 17, No. 5, pp. 522-534.
3. Boone, L.M., Colaianni, A.J., Hardison, J.R., Shafer, J.J., Shepherd, N.J., Ramaswamy, M.S., Wilkerson, T.H. (2009), "The GAIA supply chain sustainability maturity model", LMI Research Institute, available at: www.lmi.org/News---Publications/Publications/publication-detail.aspx?id=4.
4. Bullinger, H.J., Kuhner, M., Van Hoof, A. (2002), "Analysing supply chain performance using a balanced measurement method" in International Journal of Production Research, Vol. 40, No. 15, pp. 3533-3543.
5. Carbone, V., Moatti, V., Vinzi, V.E. (2012), "Mapping corporate responsibility and sustainable supply chains: an exploratory perspective" in Business Strategy and the Environment, Vol. 21, No. 7, pp. 475-494.
6. Carter, C.R., Easton, P.L. (2011), "Sustainable supply chain management: evolution and future directions" in International Journal of Physical Distribution & Logistics Management, Vol. 41, No. 1, pp. 46-62.
7. Carter, C.R., Rogers, D.S. (2008), "A framework of sustainable supply chain management: moving toward new theory" in International Journal of Physical Distribution & Logistics Management, Vol. 38, No. 5, pp. 360-387.
8. Chen, I.J., Paulraj, A. (2004), "Towards a theory of supply chain management: the constructs and measurements" in Journal of Operations Management, Vol. 22, No. 2, pp. 119-150.
9. Clift, R. (2003), "Metrics for supply chain sustainability" in Clean Technologies and Environmental Policy, Vol. 5, No. 3, pp. 240-247.
10. Courville, S. (2003), "Use of indicators to compare supply chains in the coffee industry" in Greener Management International, No. 43, pp. 93-105.
11. Croxton, K.L., García-Dastugue, S.J., Lambert, D.M., Rogers, D.S. (2001), "The supply chain management processes" in The International Journal of Logistics Management, Vol. 12, No. 2, pp. 13-36.
12. Dey, A., LaGuardia, P., Srinivasan, M. (2011), "Building sustainability in logistics operations: a research agenda" in Management Research Review, Vol. 34, No. 11, pp. 1237-1259.
13. Erol, I., Sencer, S., Sari, R. (2011), "A new fuzzy multi-criteria framework for measuring sustainability performance of a supply chain" in Ecological Economics, Vol. 70, No. 6, pp. 1088-1100.
14. Figge, F., Hahn, T., Schaltegger, S., Wagner, M. (2002), "The sustainability balanced scorecard - linking sustainability management to business strategy" in Business Strategy and the Environment, Vol. 11, No. 5, pp. 269-284.
15. Fiksel, J. (2010), "Evaluating supply chain sustainability" in Chemical Engineering Progress, Vol. 106, No. 5, pp. 28-36.
16. Germain, R., Claycomb, C., Dröge, C. (2008), "Supply chain variability, organizational structure, and performance: the moderating effect of demand unpredictability" in Journal of Operations Management, Vol. 26, No. 5, pp. 557-570.
17. Global Reporting Initiative (2008), Sustainability Reporting Guidelines. Version 3, Global Reporting Initiative, Amsterdam.
18. Gold, S., Seuring, S., Beske, P. (2010), "The constructs of sustainable supply chain management - a content analysis based on published case studies" in Progress in Industrial Ecology, An International Journal, Vol. 7, No. 2, pp. 114-137.
19. Gunasekaran, A., Ngai, E.W.T. (2005), "Build-to-order supply chain management: a literature review and framework for development" in Journal of Operations Management, Vol. 23, No. 5, pp. 423-451.
20. Hutchins, M.J., Sutherland, J.W. (2008), "An exploration of measures of social sustainability and their application to supply chain decisions" in Journal of Cleaner Production, Vol. 16, No. 15, pp. 1688-1698.
21. Jalali Naini, S.G., Aliahmadi, A.R., Jafari-Eskandari, M. (2011), "Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: a case study of an auto industry supply chain" in Resources, Conservation and Recycling, Vol. 55, No. 6, pp. 593-603.
22. Jayaraman, V., Klassen, R., Linton, J.D. (2007), "Supply chain management in a sustainable environment" in Journal of Operations Management, Vol. 25, No. 6, pp. 1071-1074.
23. Kaplan, R.S., Norton, D. (1992), "The balanced scorecard - measures that drive performance" in Harvard Business Review, Vol. 70, No. 1, pp. 71-79.
24. Kaplan, R.S., Norton, D.P. (1996), "Using the balanced scorecard as a strategic management system" in Harvard Business Review, Vol. 74, No. 1, pp. 75-85.
25. Kaplan, R.S., Norton, D. (2001), The Strategy Focused Organization, Harvard Business Press, Boston, MA.
26. Kleindorfer, P.R., Singhal, K., Van Wassenhove, L.N. (2005), "Sustainable operations management" in Production and Operations Management, Vol. 14, No. 4, pp. 482-492.
27. Koplin, J., Seuring, S., Mesterharm, M. (2007), "Incorporating sustainability into supply management in the automotive industry - the case of the Volkswagen AG" in Journal of Cleaner Production, Vol. 15, Nos 11/12, pp. 1053-1062.
28. Lambert, D.M., Cooper, M.C. (2000), "Issues in supply chain management" in Industrial Marketing Management, Vol. 29, No. 1, pp. 65-83.
29. Lapide, L. (2000), "True measures of supply chain performance" in Supply Chain Management Review, Vol. 4, No. 3, pp. 25-28.
30. Linton, J.D., Klassen, R., Jayaraman, V. (2007), "Sustainable supply chains: an introduction" in Journal of Operations Management, Vol. 25, No. 6, pp. 1075-1082.
31. Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D., Zacharia, Z.G. (2001), "Defining supply chain management" in Journal of Business Logistics, Vol. 22, No. 2, pp. 1-25.
32. Meredith, J.R. (1993), "Theory building through conceptual methods" in International Journal of Operations & Production Management, Vol. 13, No. 5, pp. 3-11.
33. Nunen, J., Zuidwijk, R., Moonen, H. (2005), "Smart and sustainable supply chains" in Vervest, P., van Heck, E., Preiss, K. and Pau, L.-F (Eds.), Smart Business Networks, Springer, Berlin, pp. 159-167.
34. Plambeck, E.L. (2007), "The greening of Walmart's supply chain" in Supply Chain Management Review, Vol. 11, No. 5, pp. 18-25.
35. Porter, M.E., Kramer, M.R. (2006), "Strategy & society: the link between competitive advantage and corporate social responsibility" in Harvard Business Review, Vol. 84, No. 12, pp. 78-92.
36. PricewaterhouseCoopers (2011), "Puma's reporting highlights global business challenges" in PwC World Watch, No. 3, p. 2, Issue.
37. Quak, H.J., de Koster, M.B.M. (2007), "Exploring retailers' sensitivity to local sustainability policies" in Journal of Operations Management, Vol. 25, No. 6, pp. 1103-1122.
38. Reefke, H., Sundaram, D., Ahmed, M.D. (2010), "Maturity progression model for sustainable supply chains" in Dangelmaier, W. (Ed.), Lecture Notes in Business Information Processing (LNBIP), Springer, Berlin, pp. 308-319.
39. Segnestam, L. (2002), Indicators of Environment and Sustainable Development - Theories and Practical Experience, The World Bank, Washington, DC.
40. Senge, P., Carstedt, G., Porter, P. (2001), "Innovating our way to the next industrial revolution" in MIT Sloan Management Review, Vol. 44, No. 2, pp. 24-38.
41. Seuring, S., Müller, M. (2008), "From a literature review to a conceptual framework for sustainable supply chain management" in Journal of Cleaner Production, Vol. 16, No. 15, pp. 1699-1710.
42. Shepherd, C., Günter, H. (2006), "Measuring supply chain performance: current research and future directions" in International Journal of Productivity and Performance Management, Vol. 55, Nos 3/4, pp. 242-258.
43. Singh, R., Murty, H., Gupta, S., Dikshit, A. (2009), "An overview of sustainability assessment methodologies" in Ecological Indicators, Vol. 9, No. 2, pp. 189-212.
44. Starik, M. (2004), "Toward a multi-level, multi-systems approach to sustainability governance and outcomes: an essay" in Innovation: Management, Policy & Practice, Vol. 6, No. 2, pp. 167-169.
45. Starik, M., Rands, G.P. (1995), "Weaving an integrated web: multilevel and multisystem perspectives of ecologically sustainability organizations" in Academy of Management Review, Vol. 20, No. 4, pp. 908-935.
46. Svensson, G. (2007), "Aspects of sustainable supply chain management (SSCM): conceptual framework and empirical example" in Supply Chain Management: An International Journal, Vol. 12, No. 4, pp. 262-266.
47. Tsoulfas, G.T., Pappis, C.P. (2008), "A model for supply chains environmental performance analysis and decision making" in Journal of Cleaner Production, Vol. 16, No. 15, pp. 1647-1657.
48. Veleva, V., Ellenbecker, M. (2001), "Indicators of sustainable production: framework and methodology" in Journal of Cleaner Production, Vol. 9, No. 6, pp. 519-549.
49. Wagner, B., Svensson, G. (2010), "Sustainable supply chain practices: research propositions for the future" in International Journal of Logistics Economics and Globalisation, Vol. 2, No. 2, pp. 176-186.
50. Wittstruck, D., Teuteberg, F. (2011), "Development and simulation of a balanced scorecard for sustainable supply chain management - a system dynamics approach" in pp. 332-342, Wirtschaftinformatik Proceedings, Paper No. 86, 10th International Conference on Wirtschaftsinformatik. Zurich.
51. Yao, F., Zhang, Y. (2011), "A performance evaluation model of green supply chain based on balanced scorecard" in International Conference of Information Technology, Computer Engineering and Management Sciences, ICM, pp. 34-37.