Building access to specialist care through e-consultationA conjecture about conserved symmetric tensors

Open Medicine

Volumn 7, Issue 1, 2013, Pages 1-8

  Liddy, Clare ^a   Rowan, Margo S ^a   Afkham, Amir ^b   Maranger, Julie ^c   Keely, Erin ^d  

^a UNIVERSITY OF OTTAWA   (Canada)

^b Planning Integration and Community Engagement   (Canada)

^c OTTAWA HOSPITAL RESEARCH INSTITUTE   (Canada)

^d UNIVERSITY OF OTTAWA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CANADA; EVALUATION STUDY; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HUMAN; INFORMATION PROCESSING; INTERNET; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PILOT STUDY; PRIMARY HEALTH CARE; PROGRAM DEVELOPMENT; PSYCHOLOGICAL ASPECT; SPECIALIZATION; TELECONSULTATION;

FOCUS GROUPS; HEALTH PERSONNEL; HEALTH SERVICES ACCESSIBILITY; HUMANS; INTERNET; ONTARIO; PILOT PROJECTS; PRIMARY HEALTH CARE; PROGRAM DEVELOPMENT; REMOTE CONSULTATION; SPECIALIZATION;

EID: 84885053339     PISSN: None     EISSN: 19112092     Source Type: Journal    
DOI: None     Document Type: Article

References (24)

1. Manuel DG, Maaten S, Thiruchelvam D, Jaakkimainen L, Upshur R. Primary care in the health care system. In: Jaakkimainen L, Upshur R, Klein-Geltink J, Leong A, Maaten S, Schultz S, et al., editors. Primary care in Ontario: ICES atlas. Toronto (ON): Institute for Clinical Evaluative Sciences; 2006. p. 1-14.
2. Berthelot JM, Sanmartin C. Access to health care services in Canada, January to December 2005. Ottawa (ON): Statistics Canada; 2006. Report No.: 82-575-XIE.
3. Barua B, Rovere M, Skinner BJ. Waiting your turn: wait times for health care in Canada. 2010 report. 20th ed. Calgary (AB): Fraser Institute; 2010.
4. Tu JV, Pinfold SP, McColgan P, Laupacis A. Access to health services in Ontario. Toronto (ON): Institute for Clinical Evaluative Sciences; 2006.
5. Chan BT. The declining comprehensiveness of primary care. CMAJ 2002;166(4):429-434.
6. Horner K, Wagner E, Tufano J. Electronic consultations between primary and specialty care clinicians: early insights. New York (NY): The Commonwealth Fund; 2011.
7. Bergus GR, Sinift SD, Randall CS, Rosenthal DM. Use of an e-mail curbside consultation service by family physicians. J Fam Pract 1998;47(5):357-360.
8. Manian FA, Janssen DA. Curbside consultations. A closer look at a common practice. JAMA 1996;275(2):145-147.
9. Kuo D, Gifford DR, Stein MD. Curbside consultation practices and attitudes among primary care physicians and medical subspecialists. JAMA 1998;280(10):905-909.
10. Borowitz SM, Wyatt JC. The origin, content, and workload of e-mail consultations. JAMA 1998;280(15):1321-1324.
11. Using email communication with your patients: legal risks. Ottawa (ON): Canadian Medical Protective Association; 2005 [revised 2009]. Report No. IS0586-E.
12. Abbott KC, Mann S, DeWitt D, Sales LY, Kennedy S, Poropatich RK. Physician-to-physician consultation via electronic mail: the Walter Reed Army Medical Center Ask a Doc system. Mil Med 2002;167(3):200-204.
13. Angstman KB, Adamson SC, Furst JW, Houston MS, Rohrer JE. Provider satisfaction with virtual specialist consultations in a family medicine department. Health Care Manag (Frederick) 2009;28(1):14-18.
14. Neufeld JD, Yellowlees PM, Hilty DM, Cobb H, Bourgeois JA. The e- Mental Health Consultation Service: providing enhanced primarycare mental health services through telemedicine. Psychosomatics 2007;48(2):135-141.
15. Stoves J, Connolly J, Cheung CK, Grange A, Rhodes P, O'Donoghue D, et al. Electronic consultation as an alternative to hospital referral for patients with chronic kidney disease: a novel application for networked electronic health records to improve the accessibility and efficiency of healthcare. Qual Saf Health Care 2010;19(5):e54.
16. Hjelm NM. Benefits and drawbacks of telemedicine. J Telemed Telecare 2005;11(2):60-70.
17. Jacklin PB, Roberts JA, Wallace P, Haines A, Harrison R, Barber JA, et al.; Virtual Outreach Project Group. Virtual outreach: economic evaluation of joint teleconsultations for patients referred by their general practitioner for a specialist opinion. BMJ 2003;327(7406):84.
18. Wallace S, Wyatt J, Taylor P. Telemedicine in the NHS for the millennium and beyond. Postgrad Med J 1998;74(878):721-728.
19. Bains N, Dall K, Hay C, Pacey M, Sarkella J, Ward M. Population health profile: Champlain LHIN. Toronto (ON): Ministry of Health and Long- Term Care; 2008. Document no. HSIP-PHP-01.
20. Creswell JW, Plano Clark VL. Designing and conducting mixed methods research. Thousand Oaks (CA): Sage; 2007.
21. Patton MQ. Qualitative research and evaluation methods. 3rd ed. Thousand Oaks (CA): Sage; 2002.
22. Jaatinen PT, Aarnio P, Remes J, Hannukainen J, Köymari-Seilonen T. Teleconsultation as a replacement for referral to an outpatient clinic. J Telemed Telecare 2002;8(2):102-106.
23. Nijland N, van Gemert-Pijnen JE, Kelders SM, Brandenburg BJ, Seydel ER. Evaluation of the use of an "ask-the-expert" e-consultation service for support on health-related requests. Stud Health Technol Inform 2010;160(Pt 2):821-825.
24. Greenhalgh T, Robert G, Macfarlane F, Bate P, Kyriakidou O. Diffusion of innovations in service organizations: systematic review and recommendations. Milbank Q 2004;82(4):581-629.