Determinants of knowledge management with information technology support impact on firm performance

Information Technology and Management

Volumn 14, Issue 3, 2013, Pages 217-230

  Chuang, Shu Hui ^a   Liao, Chechen ^b   Lin, Shinyi ^c  

^a ASIA UNIVERSITY   (Taiwan)

^b NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^c NATIONAL TAICHUNG UNIVERSITY OF EDUCATION   (Taiwan)

Author keywords

Information technology support; Knowledge management; Organizational factor

Indexed keywords

EID: 84884589604     PISSN: 1385951X     EISSN: 15737667     Source Type: Journal    
DOI: 10.1007/s10799-013-0153-1     Document Type: Article

References (68)

1. Alavi M, Leidner DE (2001) Review: knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quart 25(1): 107-136.
2. Anonymous (2002) UK companies fail to benefit from knowledge management. Manag Serv 7-7.
3. Barua A, Kriebel C, Mukhopadhyay T (1995) Information technology and business value: an analytic and empirical investigation. Inform Syst Res 6(1): 3-23.
4. Bentler PM (1992) On the fit of models to covariances and methodology to the bulletin. Psychol Bull 112(3): 400-404.
5. Bentler PM, Bonett DG (1980) Significance tests and goodness-of-fit in the analysis of covariance structure. Psychol Bull 88(3): 588-606.
6. Bollen K (1989) Structural equations with latent variables. Wiley, New York.
7. Brown CV (1999) Horizontal mechanisms under differing IS organization contexts. MIS Quart 23(3): 421-454.
8. Brown CV, Magill SL (1998) Reconceptualizing the context-design issue for the information systems function. Organ Sci 9(2): 176-194.
9. Browne MW, Cudeck R (1993) Alternative ways of assessing model fit. In: Bollen KA, Long JS (eds) Testing structural equation models. Sage, Newbury Park, pp 136-162.
10. Carr NG (2003) IT doesn't matter. Harvard Bus Rev 81(5): 41-49.
11. Chen HH, Pang C (2010) Organizational forms for knowledge management in photovoltaic solar energy industry. Knowl-Based Syst 23(8): 924-933.
12. Christmann P (2000) Effects of "best practices"of environmental management on cost advantage: the role of complementary assets. Acad Manage J 43(4): 663-680.
13. Compton J (2001) Dial K for knowledge. CIO 14(17): 136.
14. Conner KR, Prahalad CK (1996) A resource-based theory of the firm: knowledge versus opportunism. Organ Sci 7: 477-501.
15. Davenport TH (1999) Knowledge management and broader firm: Strategy, advantage, and performance. In: Liebowitz J (ed) Knowledge management handbook. CRC Press, Boca Raton, pp 2-1-2-11.
16. Dedrick J, Gurbaxani V, Kraemer KL (2003) Information technology and economic performance: a critical review of the empirical evidence. ACM Comput Surv 35(1): 1-28.
17. Deshpande R, Jarley U, Webster F (1993) Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis. J Marketing 57(1): 23-37.
18. Drew S (1999) Building knowledge management into strategy: making sense of a new perspective. Long Range Plann 32(1): 130-136.
19. Farjoun M (1998) The independent and joint effects of the skill and physical bases of relatedness in diversification. Strategic Manage J 19(7): 611-630.
20. Fornell C, Larcker D (1987) A second generation of multivariate analysis: Classification of methods and implications for marketing research. In: Houston MJ (ed) Review of marketing Chicago, American Marketing Association, pp 407-450.
21. Galbraith JR (1973) Designing complex organizations. Addison-Wesley, Reading.
22. Gold AH, Malhotra A, Segars AH (2001) Knowledge management: an organizational capabilities perspective. J. Manage. Inform. Syst 18(1): 185-214.
23. Grant RM (1988) On 'Dominant Logic', relatedness and the link between diversity and performance. Strategic Manage J 9(6): 639-642.
24. Grant RM (1996) Prospering in dynamically-competitive environments: organizational capability as knowledge integration. Organ Sci 7(4): 375-387.
25. Grant RM (1996) Toward a knowledge-based theory of the firm. Strategic Manage J 17(Winter): 109-122.
26. Grover V, Davenport T (2001) General perspectives on knowledge management: fostering a research agenda. J Manage Inform Syst 18(1): 5-21.
27. Hahn J, Subramani MR (2000) A framework of knowledge management systems: Issues and challenges for theory and practices. In: Proceedings of the 21st International Conference on Information Systems, Brisbane, Queensland, Australia, pp 302-312.
28. Hall R, Andriani P (1998) Analysing intangible resources and managing knowledge in supply chain context. Eur Manag J 16(6): 685-697.
29. Hedlund G (1994) A model of knowledge management and the N-form corporation. Strateg Manag J 15(Summer): 73-90.
30. Hitt LM, Brynjolfesson E (1997) Information technology and internal firm organization: an empirical analysis. J Manag Inform Syst 14(2): 81-101.
31. Holsapple CW, Joshi KD (2001) Organizational knowledge resource. Decis Support Syst 31: 39-54.
32. Jackson C (1999) Process to product: creating tools for knowledge management. Available online at http://www. brint. com/members/online/120205/jackson.
33. Khandelwal VK, Gottschalk P (2003) Information technology support for interorganizational knowledge transfer: an empirical study of law firms in Norway and Australia. Infor Resour Manag J 16(1): 14-23.
34. Kim JS, Amold P (1992) Manufacturing competence and business performance: a framework and empirical analysis. Int J Oper Prod Man 13(10): 4-25.
35. Kogut B, Zander U (1992) Knowledge of the firm, combinative capabilities, and the replication of technology. Organ Sci 3: 383-397.
36. Kogut B, Zander U (1996) What firms do? coordination, identity, & learning. Organ Sci 7(5): 502-518.
37. Kulkarni UR, Ravindran S, Freeze R (2007) A knowledge management success model: theoretical development and empirical validation. J Manag Inform Syst 23(3): 309-347.
38. Lai J, Wang C, Chou C (2009) How knowledge map fit and personalization affect success of KMS in high-tech firms. Technovation 29(4): 313-324.
39. Lee H, Choi B (2003) Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. J Manag Inform Syst 20(1): 179-228.
40. Leonard-Barton D (1995) Wellsprings of knowledge: building and sustaining the source of innovation. Harvard Business School Press, Boston.
41. Liao C, Chuang S, To P (2011) How knowledge management mediates the relationship between environment and organizational structure. J Bus Res 64(7): 728-736.
42. Liao C, Chuang SH (2006) Exploring the role of knowledge management for enhancing firm's innovation and performance. Thirty-Ninth Hawaii International Conference on System Sciences (HICSS-39), Koloa, Hawaii, USA, pp 1-10.
43. Malone TW, Crowston K, Lee J, Pentland B (1999) Tools for inventing organizations: toward a handbook or organizational processes. Manag Sci 45(3): 425-443.
44. Markus ML (2001) Toward a theory of knowledge reuse: types of knowledge reuse situations and factors in reuse success. J Manag Inform Syst 18(1): 57-93.
45. Marsh HW, Hocevar D (1985) Application of confirmatory factory analysis to the study of self-concept: first-and higher-order factor models and their invariance across groups. Psychol Bull 97(3): 562-582.
46. McEvily SK, Chakravarthy B (2002) The persistence of knowledge-based advantage: an empirical test for product performance and technological knowledge. Strateg Manag J 23(4): 285-305.
47. McGahnan AM, Porter ME (1999) The persistence of shocks to profitability. Rev Econ Stat 81(1): 143-153.
48. Meyer MH (1997) Revitalize your product lines through continuous platform renewal. Res Technol Manag 40(2): 17-28.
49. Meyer MH, Zack MH (1996) The design and development of information products. Sloan Manag Rev 37(3): 43-59.
50. Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ Sci 5(1): 14-37.
51. Nonaka I, Takeuchi H (1995) The knowledge creation company. Oxford University Press, New York.
52. Podsakoff PM, MacKenzie SB, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88(5): 879-903.
53. Porter ME (1985) Competitive advantage: creating and sustaining superior performance. Free Press, New York.
54. Prahalad CK, Bettis RA (1986) The dominant logic: a new linkage between diversity and performance. Strateg Manag J 7(6): 485-501.
55. Robins JA, Wiersema MF (1995) A resource-based approach to the multibusiness firm: empirical analysis of portfolio interrelationships and corporate financial performance. Strateg Manag J 16(4): 277-299.
56. Sambamurthy V, Zmud RW (1999) Arrangements for information technology governance: a theory of multiple contingencies. MIS Quart 23(2): 261-290.
57. Sanchez R, Mahoney JT (1996) Modularity, flexibility and knowledge management in product and organization design. Strateg Manag J 17: 63-76.
58. Schultze U, Leidner DE (2002) Studying knowledge management in information systems research: discourses and theoretical assumptions. MIS Quart 26(3): 213-242.
59. Schulz M (2001) The uncertain relevance of newness: organizational learning and knowledge flows. Acad Manag J 44(4): 661-681.
60. Segars AH (1997) Assessing the unidimensionality of measurement: a paradigm and illustration within the context of information systems research. OMEGA 25(1): 107-121.
61. Sharp D (2003) Knowledge management today: challenges and opportunities. Inform Syst Manag Spring: 32-37.
62. Tallon PP, Kraemer KL, Gurbaxani V (2000) Executives' perceptions of the business value of information technology: a process-oriented approach. J Manag Inform Syst 16(4): 145-173.
63. Tanaka JS, Huba GJ (1984) Confirmatory hierarchical factor analysis of psychological distress measures. J Pers Soc Psychol 46(3): 62-635.
64. Tanriverdi H (2005) Information technology relatedness, knowledge management capability, and performance of multibusiness firms. MIS Quart 29(2): 311-334.
65. Tanriverdi H, Venkatraman V (2005) Knowledge relatedness and the performance of multibusiness firms. Strateg Manag J 26: 97-119.
66. Wang E, Klein G, Jiang JJ (2007) IT support in manufacturing firms for a knowledge management dynamic capability link to performance. Int J Prod Res 45(11): 2419-2434.
67. Wernerfelt B (1984) A resource-based view of the firm. Strateg Manag J 5(2): 171-180.
68. Woodruff RB (1997) Customer value: the next source for competitive advantage. J Acad Market Sci 25(2): 139-153.