Practitioner buy-in and resistance to e-enabled information sharing across agencies: The case of an e-government project to join up local services in England

IFIP Advances in Information and Communication Technology

Volumn 189, Issue , 2005, Pages 297-311

  Banes, Susan ^a   Gannon Leary, Pat ^a   Wilson, Rob ^a  

^a NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

E social care; Front line practitioners; ICT project evaluation; Local government

Indexed keywords

GOVERNMENT DATA PROCESSING; INFORMATION MANAGEMENT; PROJECT MANAGEMENT;

E-GOVERNMENT STRATEGIES; E-SOCIAL CARE; FRONT-LINE PRACTITIONERS; ICT PROJECT EVALUATIONS; INFORMATION SHARING; LOCAL GOVERNMENT; PATIENT INFORMATION; TECHNOLOGY PARTNERS;

INFORMATION TECHNOLOGY;

EID: 84884398457     PISSN: 18684238     EISSN: None     Source Type: Book Series    
DOI: None     Document Type: Article

References (25)

1. Bellamy, C. P., and Raab C. 2005 Joined-up government and privacy in the United Kingdom: managing tensions between data protection and social policy, Part I, Public Administration, 83 (1) 111-133.
2. Leat, D., P., Steltzer, K. and Stoker, G. 2002 Toward Holistic Governance: the new reform agenda, Basingstoke: Palgrave.
3. Atkinson, M., Wilkin, A., Stott, A. and Kinder, K. 2001 Multiagency Working: an audit of activity, Slough: The National Foundation For Educational Research.
4. Baines, S., Gannon-Leary, P. and Walsh, S. 2004. FrAmework for Multi-Agency Environments (FAME): Final Report of the Learning & Evaluation, http://www.fame-uk.org/about/strand/
5. Bellamy, C., G, P. and Raab, C. 2005. 'Joined-up government and privacy in the United Kingdom: Managing tensions between data protection and social policy. Part II.' Public Administration 83(2): 393-415.
6. Connell J P and Kubisch A C 1998. Applying a Theory of Change Approach to the Evaluation of Comprehensive Community Initiatives: Progress, Prospects and Problems, Aspen Institute, USA.
7. Department of Health 2004. NSF for Children, Young People and Maternity Services, London, Department of Health.
8. DfES 2003 Every Child Matters, HMSO, London.
9. Draper, L. 2001. Being evaluated: a practitioner's view', Children & Society 15(1): 46-52
10. Geoghegan, L., Lever, J. and McGimpsey, I. 2004. ICT for Social Welfare: A toolkit for managers. Bristol, The Policy Press.
11. Green, A., Maguire, M. and Canny, A. 2001 Keeping Track: Mapping and tracking vulnerable young people, Bristol, The Policy Press.
12. Harrison, S. 2002. 'New Labour, modernisation and the medical labour process.' Journal of Social Policy 31(3): 465-485.
13. Haynes, P. 2003. Managing Complexity in the Public Services, Maidenhead, Open University Press.
14. Henwood, F. and Hart, A. 2003. 'Articulating gender in the context of ICTs in health care: the case of electronic patient records in the maternity services.' Critical Social Policy 23(2): 249-267.
15. Hudson, J. 2003. 'E-galitarianism? The information society and New Labour's repositioning of welfare.' Critical Social Policy 23(2): 268-290.
16. Ling T. 2002. 'Delivering joined-up government in the UK: dimensions, issues and problems', Public Administration, 80 (4): 615-642.
17. Lipsky, M. 1980. Street Level Bureaucracy, New York, Russell Sage Foundation.
18. Lupton, C., North, N. and Khan, P. 2001. Working Together or Pulling Apart? The National Health Service and child protection networks. Bristol, The Policy Press.
19. Nettleton, S. and R. Burrows 2003. 'E-Scaped Medicine? Information, Reflexivity and Health.' Critical Social Policy 23(2): 165-185.
20. Newburn, T. 2001 'What do we mean by evaluation?' Children & Society 15(1): 5-13.
21. Payne, S., Kerr, C., Hawker, S., Hardey, M. and Powell, J. 2002 'The communication of information about older people between health and social care practitioners', Age and Ageing 31(2): 107-117.
22. Performance and Innovation Unit 2002. Privacy and data-sharing: the way forward for public services, London, Cabinet Office.
23. Pollitt, C. 2003. The Essential Public Manager. Maidenhead, Open University Press.
24. Seeker, J. and Hill, K. 2001. 'Broadening the Partnerships: Experiences of Working across Community Agencies', Journal of Interprofessional Care 15 (4):341-350.
25. Stam, K., Stanton, J. and Guzman, R. 2004. 'Employee resistance to digital information and information technology change in a Social Service agency: A membership category approach', Journal of Digital Information, 5 (4): 10-20.