Checking for comprehension: Mastering teach-back techniques

Consultant Pharmacist

Volumn 28, Issue 9, 2013, Pages 550-554

  Wick, Jeannette Y ^a,b  

^a UNIVERSITY OF CONNECTICUT   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CHRONIC DISEASE; COMMUNICATION SKILL; COMPREHENSION; FRAIL ELDERLY; HEALTH CARE PERSONNEL; HEALTH LITERACY; HEALTH STATUS; HOSPITALIZATION; HUMAN; HYPERTENSION; MEDICAL INFORMATION; PATIENT CARE; PATIENT COUNSELING; SKILL;

COMPREHENSION; DELIVERY OF HEALTH CARE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HEALTH LITERACY; HUMANS; PATIENT EDUCATION AS TOPIC;

EID: 84883702028     PISSN: 08885109     EISSN: None     Source Type: Journal    
DOI: 10.4140/TCP.n.2013.550     Document Type: Article

References (19)

1. Sudore RL, Yaffe K, Satterfield S et al. Limited literacy and mortality in the elderly: the health, aging, and body composition study. J Gen Intern Med 2006;21:806-12.
2. Villaire M, Mayer G. Low health literacy: the impact on chronic illness management. Prof Case Manag 2007;12:213-6.
3. Robeznieks A. In the right direction: way-finding isn't just about signage any longer. Mod Healthc 2011;41:32.
4. Rousek JB, Hallbeck MS. Improving and analyzing signage within a healthcare setting. Appl Ergon 2011;42:771-84.
5. Knapp P, Gardner PH, Carrigan N et al. Perceived risk of medicine side effects in users of a patient information website: a study of the use of verbal descriptors, percentages and natural frequencies. Br J Health Psychol 2009;14(Pt 3):579-94.
6. Kutner M, Greenberg E, Jin Y et al. The health literacy of America's adults: results from the 2003 national assessment of adult literacy (No. NCES 2006-483). Washington, DC: National Center for Education Statistics; 2006.
7. Nielsen-Bohlman L, Panzer AM, Kindig DA. Health literacy: a prescription to end confusion. Washington, DC: National Academies Press; 2004.
8. Wakefield MA, Loken B, Hornik RC. Use of mass media campaigns to change health behaviour. Lancet 2010;376:1261-71.
9. Burke W, Beeker C, Kraft JM et al. Engaging women's interest in colorectal cancer screening: a public health strategy. J Womens Health Gend Based Med 2000;9:363-71.
10. Martin LT, Schonlau M, Haas A et al. Patient activation and advocacy: which literacy skills matter most? J Health Commun 2011;16 Suppl 3:177-90.
11. McCarthy DM, Waite KR, Curtis LM et al. What did the doctor say? Health literacy and recall of medical instructions. Med Care 2012;50:277-82.
12. Lobchuk MM, McClement SE, McPherson C et al. Does blaming the patient with lung cancer affect the helping behavior of primary caregivers? Oncol Nurs Forum 2008;35:681-9.
13. Ogden J, Bandara I, Cohen H et al. General practitioners' and patients' models of obesity: whose problem is it? Patient Educ Couns 2001;44:227-33.
14. Schillinger D, Piette J, Grumbach K, et al. Closing the loop: physician communication with diabetic patients who have low health literacy. Arch Intern Med 2003;163:83-90.
15. Press VG, Arora VM, Shah LM et al. Teaching the use of respiratory inhalers to hospitalized patients with asthma or COPD: a randomized trial. J Gen Intern Med 2012;27:1317-25.
16. Re-engineered discharge cuts readmissions. Hosp Case Manag 2012;20:70,75.
17. Teach-back program reduces readmissions. Healthcare Benchmarks Qual Improv 2011;18:123-5.
18. Jager AJ, Wynia MK. Who gets a teach-back? Patient-reported incidence of experiencing a teach-back. J Health Commun 2012;17 Suppl 3:294-302.
19. Paasche-Orlow MK, Schillinger D, Greene SM et al. How health care systems can begin to address the challenge of limited literacy. J Gen Intern Med 2006;21:884-7.