A communication skills intervention for parents of pediatric surgery patients

Patient Education and Counseling

Volumn 93, Issue 1, 2013, Pages 34-39

  Cegala, Donald J ^a   Chisolm, Deena J ^b   Nwomeh, Benedict C ^c  

^a OHIO STATE UNIVERSITY   (United States)

^b THE RESEARCH INSTITUTE AT NATIONWIDE CHILDREN S HOSPITAL   (United States)

^c NATIONWIDE CHILDREN S HOSPITAL   (United States)

Author keywords

Communication skills; Patient participation

Indexed keywords

ADULT; ARTICLE; AUDIO RECORDING; COMMUNICATION SKILL; CONSULTATION; CONTROLLED STUDY; DEMOGRAPHY; FEMALE; FOLLOW UP; HEALTH LITERACY; HUMAN; INCOME; INFORMATION; INFORMED CONSENT; INTERVIEW; MALE; PARENT; PATIENT PARTICIPATION; PEDIATRIC SURGERY; PRIORITY JOURNAL; QUESTIONNAIRE; SURGICAL PATIENT;

COMMUNICATION SKILLS; PATIENT PARTICIPATION;

ADULT; CHILD; COMMUNICATION; FEMALE; GENERAL SURGERY; HUMANS; INTERVENTION STUDIES; MALE; OFFICE VISITS; PARENTS; PATIENT EDUCATION AS TOPIC; PEDIATRICS; PROFESSIONAL-FAMILY RELATIONS; QUESTIONNAIRES; REGRESSION ANALYSIS; SOCIOECONOMIC FACTORS; TAPE RECORDING;

EID: 84883206685     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2013.03.015     Document Type: Article

References (43)

1. Madrigal V.N., Carroll K.W., Hexem K.R., Faerber J.A., Morrison W.E., Feudtner C. Parental decision-making preferences in the pediatric intensive care unit. Crit Care Med 2012, 40:2876-2882.
2. Nwomeh B.C., Hayes J., Caniano D.A., Upperman J.S., Kelleher K.J. A parental educational intervention to facilitate informed consent for emergency operations in children. J Surg Res 2009, 152:258-263.
3. Benedict J.M., Simpson C., Fernandez C.V. Validity and consequence of informed consent in pediatric bone marrow transplantation: the parental experience. Pediatr Blood Cancer 2007, 49:846-851.
4. Downer K. Assessment of parental competence to consent to treatment for their child. Nurs Crit Care 1996, 1:6-8.
5. Erraguntla V., De la Huerta I., Vohra S., Abdolell M., Levin A.V. Parental comprehension following informed consent for pediatric cataract surgery. Can J Ophthalmol 2012, 47:107-112.
6. Tait A.R., Voepel-Lewis T., Gauger V. Parental recall of anesthesia information: informing the practice of informed consent. Anesth Analg 2011, 112:918-923.
7. Cegala D.J., Marinelli T., Post D. The effects of patient communication skills training on compliance. Arch Fam Med 2000, 9:57-64.
8. Cegala D.J., McClure L., Marinelli T.M., Post D.M. The effects of communication skills training on patients' participation during medical interviews. Patient Educ Couns 2000, 41:209-222.
9. Greenfield S., Kaplan S.H., Ware J.E., Yano E.M., Frank H.J. Patients' participation in medical care: effects on blood sugar control and quality of life in diabetes. J Gen Intern Med 1988, 3:448-457.
10. Kaplan S.H., Greenfield S., Gandek B., Rogers W.H., Ware J.E. Characteristics of physicians with participatory decision-making styles. Ann Intern Med 1996, 124:497-504.
11. Rost K.M., Flavin K.S., Cole K., McGill J.B. Change in metabolic control and functional status after hospitalization. Impact of patient activation intervention in diabetic patients. Diabetes Care 1991, 14:881-889.
12. Socha McGee D., Cegala D.J. Patient communication skills training for improved communication competence in the primary care medical consultation. J Appl Commun 1998, 26:412-430.
13. Street R.L. Active patients as powerful communicators. The new handbook of language and social psychology. 2001, 541-560. John Wiley & Sons, Chichester. W.P. Robinson, H. Giles (Eds.).
14. Street R.L. Communication in medical encounters. Handbook of health communication 2003, 63-89. Lawrence Erlbaum Associates, Mahwah, NJ. T.L. Thompson, A.M. Dorsey, K.I. Miller, R. Parrott (Eds.).
15. Street R.L., Gordon H.S., Ward M.M., Krupat E., Kravitz R.L. Patient participation in medical consultations: why some patients are more involved than others. Med Care 2005, 43:960-969.
16. Cegala D.J., Post D.M. The impact of patients' participation on physicians' patient-centered communication. Patient Educ Couns 2009, 77:202-208.
17. Cegala D.J., Street R.L., Clinch C.R. The impact of patient participation on physicians' information provision during a primary care medical interview. Health Commun 2007, 21:177-185.
18. Bertakis K.D. The communication of information from physician to patient: a method for increasing patient retention and satisfaction. J Fam Pract 1977, 5:217-222.
19. Adams K., Cimino J.E., Arnold R.M., Anderson W.G. Why should I talk about emotion? Communication patterns associated with physician discussion of patient expressions of negative emotion in hospital admission encounters. Patient Educ Couns 2012, 89:44-50.
20. Frederikson L.G. Exploring information-exchange in consultation: the patients' view of performance and outcomes. Patient Educ Couns 1995, 25:237-246.
21. Hampton J.R., Harrison M.J., Mitchell J.R., Prichard J.S., Seymour C. Relative contributions of history-taking, physical examination, and laboratory investigation to diagnosis and management of medical outpatients. Brit Med J 1975, 2:486-489.
22. Peterson M.C., Holbrook J.H., Von Hales D., Smith N.L., Staker L.V. Contributions of the history, physical examination, and laboratory investigation in making medical diagnoses. West J Med 1992, 156:163-165.
23. Sandler G. The importance of the history in the medical clinic and the cost of unnecessary tests. Am Heart J 1980, 100:928-931.
24. Anderson L.A., Sharpe P.A. Improving patient and provider communication: a synthesis and review of communication interventions. Patient Educ Couns 1991, 17:99-134.
25. Griffin S.J., Kinmonth A.L., Veltman M.W., Gillard S., Grant J., Stewart M. Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials. Ann Fam Med 2004, 2:595-608.
26. Cegala D.J., Eisenberg D. Enhancing cancer patients' participation in medical consultations. Handbook of communication in oncology and pallivative care 2010, 87-97. Oxford University Press, Oxford, UK. D. Kissane, B. Bultz, P. Butow, I. Finlay (Eds.).
27. Harrington J., Noble L.M., Newman S.P. Improving patients' communication with doctors: a systematic review of intervention studies. Patient Educ Couns 2004, 52:7-16. Epub 2004/01/20.
28. Haywood K., Marshall S., Fitzpatrick R. Patient participation in the consultation process: a structured review of intervention strategies. Patient Educ Couns 2006, 63:12-23.
29. Kinnersley P., Edwards A., Hood K., Ryan R., Prout H., Cadbury N., et al. Interventions before consultations to help patients address their information needs by encouraging question asking: systematic review. Brit Med J 2008, 337:a485.
30. Rao J.K., Anderson L.A., Inui T.S., Frankel R.M. Communication interventions make a difference in conversations between physicians and patients: a systematic review of the evidence. Med Care 2007, 45:340-349.
31. Lewis C.C., Pantell R.H., Sharp L. Increasing patient knowledge, satisfaction, and involvement: randomized trial of a communication intervention. Pediatrics 1991, 88:351-358.
32. Harrington N.G., Norling G.R., Witte F.M., Taylor J., Andrews J.E. The effects of communication skills training on pediatricians' and parents' communication during "sick child" visits. Health Commun 2007, 21:105-114.
33. Cegala D.J., Post D.M., McClure L. The effects of patient communication skills training on the discourse of older patients during a primary care interview. J Am Geriatr Soc 2001, 49:1505-1511.
34. Cegala D.J. An exploration of factors promoting patient participation in primary care medical interviews. Health Commun 2011, 26:427-436.
35. Raudenbush S., Bryk T., Congdon R. HLM 6 Hierarchical linear and nonlinear modeling 2000, Scientific Software International, Inc, Lincolnwood, IL.
36. Cegala D.J., Chisolm D.J., Nwomeh B.C. Further examination of the impact of patient participation on physicians' communication style. Patient Educ Couns 2012, 89:25-30.
37. Epstein R.M., Franks P., Shields C.G., Meldrum S.C., Miller K.N., Campbell T.L., et al. Patient-centered communication and diagnostic testing. Ann Fam Med 2005, 3:415-421.
38. Greenfield S., Kaplan S., Ware J.E. Expanding patient involvement in care. Effects on patient outcomes. Ann Intern Med 1985, 102:520-528.
39. Beisecker A.E., Beisecker T.D. Patient information-seeking behaviors when communicating with doctors. Med Care 1990, 28:19-28.
40. Degner L.F., Sloan J.A. Decision making during serious illness: what role do patients really want to play?. J Clin Epidemiol 1992, 45:941-950.
41. Street R.L. Communicative styles and adaptations in physician-parent consultations. Soc Sci Med 1992, 34:1155-1163.
42. Street R.L., Voigt B., Geyer C., Manning T., Swanson G.P. Increasing patient involvement in choosing treatment for early breast cancer. Cancer 1995, 76:2275-2285.
43. Katz M.G., Jacobson T.A., Veledar E., Kripalani S. Patient literacy and question-asking behavior during the medical encounter: a mixed-methods analysis. J Gen Intern Med 2007, 22:782-786.