Wait time as a driver of overall patient satisfaction in an ophthalmology clinic

Clinical Ophthalmology

Volumn 7, Issue , 2013, Pages 1655-1660

  McMullen, Michael ^a   Netland, Peter A ^a  

^a UNIVERSITY OF VIRGINIA   (United States)

Author keywords

Ambulatory care; Patient satisfaction; Quality of care; Wait time

Indexed keywords

ADULT; AMBULATORY CARE; ARTICLE; CROSS-SECTIONAL STUDY; FEMALE; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE FACILITY; HEALTH CARE PERSONNEL; HEALTH INSURANCE; HEALTH SURVEY; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; MEDICAL PARAMETERS; OPHTHALMOLOGY CLINIC; OUTPATIENT DEPARTMENT; PATIENT CARE; PATIENT SATISFACTION; PRIVACY; PROFESSIONAL KNOWLEDGE; PROFESSIONALISM; SAMPLE SIZE; SCORING SYSTEM; SOCIAL STATUS; TIME; TIME MANAGEMENT; WAITING TIME;

EID: 84882630084     PISSN: 11775467     EISSN: 11775483     Source Type: Journal    
DOI: 10.2147/OPTH.S49382     Document Type: Article

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