메뉴 건너뛰기




Volumn 76, Issue 9, 2012, Pages 1339-1342

Patient and family satisfaction in a pediatric otolaryngology clinic

Author keywords

Cross sectional survey; Otolaryngology; Patient satisfaction; Pediatrics; Quality improvement

Indexed keywords

ANALYTICAL PARAMETERS; ARTICLE; CHILD HEALTH CARE; CLINIC VOLUME BELOW 22 PATIENTS PER DAY; EXAMINATION ROOM WAIT TIME; FAMILY SATISFACTION; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; OTORHINOLARYNGOLOGY; PATIENT SATISFACTION; PEDIATRIC HOSPITAL; PREDICTIVE VALUE; PRIORITY JOURNAL; RECEPTION WAIT TIME; SATISFACTION; SATISFACTION WITH THE PROVIDER; TOTAL QUALITY MANAGEMENT;

EID: 84865352045     PISSN: 01655876     EISSN: 18728464     Source Type: Journal    
DOI: 10.1016/j.ijporl.2012.06.002     Document Type: Article
Times cited : (24)

References (15)
  • 1
    • 65549136290 scopus 로고    scopus 로고
    • Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology
    • Marcinowicz L., Chlabicz S., Grebowski R. Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology. BMC Health Serv. Res. 2009, 9:63.
    • (2009) BMC Health Serv. Res. , vol.9 , pp. 63
    • Marcinowicz, L.1    Chlabicz, S.2    Grebowski, R.3
  • 2
    • 80054738182 scopus 로고    scopus 로고
    • RTI Press, Research Triangle Park, NC, J. Cromwell, M.G. Trisolini, G.C. Pope, J.B. Mitchell, L.M. Greenwald (Eds.)
    • Pay for Performance in Health Care: Methods and Approaches 2011, RTI Press, Research Triangle Park, NC. J. Cromwell, M.G. Trisolini, G.C. Pope, J.B. Mitchell, L.M. Greenwald (Eds.).
    • (2011) Pay for Performance in Health Care: Methods and Approaches
  • 3
    • 79953097845 scopus 로고    scopus 로고
    • Centers for Medicare & Medicaid Services, Baltimore, MD
    • HCAHPS Fact Sheet 2010, Centers for Medicare & Medicaid Services, Baltimore, MD.
    • (2010) HCAHPS Fact Sheet
  • 4
    • 0032040390 scopus 로고    scopus 로고
    • Patient satisfaction with health care: critical outcome or trivial pursuit?
    • Kravitz R. Patient satisfaction with health care: critical outcome or trivial pursuit?. J. Gen. Intern. Med. 1998, 13(4):280-282.
    • (1998) J. Gen. Intern. Med. , vol.13 , Issue.4 , pp. 280-282
    • Kravitz, R.1
  • 5
    • 25444457510 scopus 로고    scopus 로고
    • The relation of patient satisfaction with complaints against physicians and malpractice lawsuits
    • Stelfox H.T., Gandhi T.K., Orav E.J., Gustavson M.L. The relation of patient satisfaction with complaints against physicians and malpractice lawsuits. Am. J. Med. 2005, 118:1126-1133.
    • (2005) Am. J. Med. , vol.118 , pp. 1126-1133
    • Stelfox, H.T.1    Gandhi, T.K.2    Orav, E.J.3    Gustavson, M.L.4
  • 7
    • 79958106594 scopus 로고    scopus 로고
    • Parental expectations and outcomes of pediatric cochlear implantation
    • Piazza E., Kandathil C., Carron J.D. Parental expectations and outcomes of pediatric cochlear implantation. J. Miss. State Med. Assoc. 2009, 50(10):331-336.
    • (2009) J. Miss. State Med. Assoc. , vol.50 , Issue.10 , pp. 331-336
    • Piazza, E.1    Kandathil, C.2    Carron, J.D.3
  • 9
    • 0033968610 scopus 로고    scopus 로고
    • Outpatient cochlear implantation in the pediatric population
    • Liu J.H., Roland P.S., Waller M.A. Outpatient cochlear implantation in the pediatric population. Otolaryngol. Head Neck Surg. 2000, 122(1):19-22.
    • (2000) Otolaryngol. Head Neck Surg. , vol.122 , Issue.1 , pp. 19-22
    • Liu, J.H.1    Roland, P.S.2    Waller, M.A.3
  • 10
    • 55349114322 scopus 로고    scopus 로고
    • Surgical management of drooling: clinical and caregiver satisfaction outcomes
    • Stamataki S., Behar P., Brodsky L. Surgical management of drooling: clinical and caregiver satisfaction outcomes. Int. J. Pediatr. Otorhinolaryngol. 2008, 72(12):1801-1805.
    • (2008) Int. J. Pediatr. Otorhinolaryngol. , vol.72 , Issue.12 , pp. 1801-1805
    • Stamataki, S.1    Behar, P.2    Brodsky, L.3
  • 11
    • 70449641078 scopus 로고    scopus 로고
    • Changing practice models in otolaryngology-head and neck surgery: the role for collaborative practice
    • Reger C., Kennedy D.W. Changing practice models in otolaryngology-head and neck surgery: the role for collaborative practice. Otolaryngol. Head Neck Surg. 2009, 141(6):670-673.
    • (2009) Otolaryngol. Head Neck Surg. , vol.141 , Issue.6 , pp. 670-673
    • Reger, C.1    Kennedy, D.W.2
  • 13
    • 79958051386 scopus 로고    scopus 로고
    • Improving empathy and relational skills in otolaryngology residents: a pilot study
    • Riess H., Kelley J.M., Bailey R., Konowitz P.M., Gray S.T. Improving empathy and relational skills in otolaryngology residents: a pilot study. Otolaryngol. Head Neck Surg. 2011, 144(1):120-122.
    • (2011) Otolaryngol. Head Neck Surg. , vol.144 , Issue.1 , pp. 120-122
    • Riess, H.1    Kelley, J.M.2    Bailey, R.3    Konowitz, P.M.4    Gray, S.T.5
  • 14
    • 0027279282 scopus 로고
    • Patients' ratings of outpatient visits in different practice settings. Results from the Medical Outcomes Study
    • Rubin H.R., Gandek B., Rogers W.H., Kosinski M., McHorney C.A., Ware J.E. Patients' ratings of outpatient visits in different practice settings. Results from the Medical Outcomes Study. JAMA 1993, 270(7):835-840.
    • (1993) JAMA , vol.270 , Issue.7 , pp. 835-840
    • Rubin, H.R.1    Gandek, B.2    Rogers, W.H.3    Kosinski, M.4    McHorney, C.A.5    Ware, J.E.6
  • 15
    • 1642399689 scopus 로고    scopus 로고
    • A comparison of patient satisfaction with conventional and nurse led outpatient follow-up after grommet insertion
    • Uppal S., Lee C., Mielcarek M., Banks P., Mackay E., Coatesworth A. A comparison of patient satisfaction with conventional and nurse led outpatient follow-up after grommet insertion. Auris Nasus Larynx 2004, 31:23-28.
    • (2004) Auris Nasus Larynx , vol.31 , pp. 23-28
    • Uppal, S.1    Lee, C.2    Mielcarek, M.3    Banks, P.4    Mackay, E.5    Coatesworth, A.6


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.