-
1
-
-
0037495082
-
An exploratory investigation of user involvement in new service development
-
Alam, I. (2002), 'An exploratory investigation of user involvement in new service development', Journal of the Academy of Marketing Science, 30 (3), 250-61.
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.3
, pp. 250-261
-
-
Alam, I.1
-
2
-
-
84986101138
-
A customer- oriented new service development process
-
Alam, I. and C. Perry (2002), 'A customer- oriented new service development process', Journal of Services Marketing, 16 (6), 515-34.
-
(2002)
Journal of Services Marketing
, vol.16
, Issue.6
, pp. 515-534
-
-
Alam, I.1
Perry, c.2
-
3
-
-
84881739431
-
Knowledge management, institutions and professional cultures in engineering consulting services: the case of Hong Kong
-
T.E. Brown and J.M. Ulijn (eds), Innovation, Entrepreneurship and Culture: The Interaction, Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
-
Baark, E. (2004), 'Knowledge management, institutions and professional cultures in engineering consulting services: the case of Hong Kong', in T.E. Brown and J.M. Ulijn (eds), Innovation, Entrepreneurship and Culture: The Interaction, Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
-
(2004)
-
-
Baark, E.1
-
4
-
-
0001939763
-
Building bridges for innovation: the role of consultants in technology transfer
-
Bessant, J. and H. Rush (1995), 'Building bridges for innovation: the role of consultants in technology transfer', Research Policy, 24, 97-114.
-
(1995)
Research Policy
, vol.24
, pp. 97-114
-
-
Bessant, J.1
Rush, H.2
-
5
-
-
0036619432
-
Client co- production in knowledge- intensive business services
-
Bettencourt, L.A., A.L Ostrom, S.W. Brown and R.I. Roundtree (2002), 'Client co- production in knowledge- intensive business services', California Management Review, 44 (4), 100-28.
-
(2002)
California Management Review
, vol.44
, Issue.4
, pp. 100-128
-
-
Bettencourt, L.A.1
Ostrom, A.L.2
Brown, S.W.3
Roundtree, R.I.4
-
6
-
-
0038210300
-
Open innovation: the new imperative for creating and profi ting from technology
-
Boston, MA: Harvard Business School Press.
-
Chesbrough, H. (2003), 'Open innovation: the new imperative for creating and profi ting from technology', Boston, MA: Harvard Business School Press.
-
(2003)
-
-
Chesbrough, H.1
-
7
-
-
33751292335
-
Open Business Model: How to Thrive in the New Innovation Landscape
-
Boston, MA: Harvard Business School Press.
-
Chesbrough, H. (2006), Open Business Model: How to Thrive in the New Innovation Landscape, Boston, MA: Harvard Business School Press.
-
(2006)
-
-
Chesbrough, H.1
-
8
-
-
0003768768
-
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
-
Cambridge: HBS Press.
-
Christensen, C.M. (1997), The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Cambridge: HBS Press.
-
(1997)
-
-
Christensen, C.M.1
-
9
-
-
0030353939
-
Customer power, strategic investment and the failure of leading fi rms
-
Christensen, C.M. and J. Bower (1996), 'Customer power, strategic investment and the failure of leading fi rms', Strategic Management Journal, 17, 197-218.
-
(1996)
Strategic Management Journal
, vol.17
, pp. 197-218
-
-
Christensen, C.M.1
Bower, J.2
-
10
-
-
0036851311
-
Organizing the stagegate process: what best- practice companies do - II
-
Cooper, R.G., S.J. Edgett and E.J. Kleinschmidt (2002), 'Organizing the stagegate process: what best- practice companies do - II', Research Technology Management, 45 (6), 43-50.
-
(2002)
Research Technology Management
, vol.45
, Issue.6
, pp. 43-50
-
-
Cooper, R.G.1
Edgett, S.J.2
Kleinschmidt, E.J.3
-
11
-
-
0346984505
-
Knowledge- intensive business services as co- producers of innovation
-
Den Hertog, P. (2000), 'Knowledge- intensive business services as co- producers of innovation', International Journal of Innovation Management, 4 (4), 491-528.
-
(2000)
International Journal of Innovation Management
, vol.4
, Issue.4
, pp. 491-528
-
-
Den Hertog, P.1
-
12
-
-
1842681094
-
Identifying innovation in surveys of services: a Schumpeterian perspective
-
Drejer, I. (2004), 'Identifying innovation in surveys of services: a Schumpeterian perspective', Research Policy, 33 (3), 551-62.
-
(2004)
Research Policy
, vol.33
, Issue.3
, pp. 551-562
-
-
Drejer, I.1
-
13
-
-
84881809998
-
Creative approaches to development: Exploring alternatives to sequential stage- gate models
-
accessed 12 November 2010.
-
Engvall, M., P. Magnusson, C. Marshall, T. Olin and R. Sandberg (2001), 'Creative approaches to development: Exploring alternatives to sequential stage- gate models', Fenix WP 2001:17, available at http://www.fenix.chalmers.se, accessed 12 November 2010.
-
(2001)
Fenix WP 2001:17
-
-
Engvall, M.1
Magnusson, P.2
Marshall, C.3
Olin, T.4
Sandberg, R.5
-
14
-
-
33645708913
-
Five misunderstandings of case- study research
-
Flyvbjerg, B. (2006), 'Five misunderstandings of case- study research', Qualitative Inquiry, 12 (2), 219-45.
-
(2006)
Qualitative Inquiry
, vol.12
, Issue.2
, pp. 219-245
-
-
Flyvbjerg, B.1
-
17
-
-
0141863222
-
Consumers as co- developers: learning andinnovation outside the fi rm
-
Jeppesen, L.B. and M. Molin (2003), 'Consumers as co- developers: learning andinnovation outside the fi rm', Technology Analysis & Strategic Management, 15 (3), 363-83.
-
(2003)
Technology Analysis & Strategic Management
, vol.15
, Issue.3
, pp. 363-383
-
-
Jeppesen, L.B.1
Molin, M.2
-
18
-
-
84986107434
-
Innovation as newness - what is new, how new, and new to whom?
-
Johannessen, J., B. Olsen and G.T. Lumpkin (2001), 'Innovation as newness - what is new, how new, and new to whom?', European Journal of Innovation Management, 4 (1), 20-31.
-
(2001)
European Journal of Innovation Management
, vol.4
, Issue.1
, pp. 20-31
-
-
Johannessen, J.1
Olsen, B.2
Lumpkin, G.T.3
-
19
-
-
4644344292
-
An overview of innovation
-
R. Landau and N. Rosenberg (eds), The Positive Sum Strategy: Harnessing Technology for Economic Growth, Washington, DC: National Academy Press.
-
Kline, S.J. and N. Rosenberg (1986), 'An overview of innovation', in R. Landau and N. Rosenberg (eds), The Positive Sum Strategy: Harnessing Technology for Economic Growth, Washington, DC: National Academy Press.
-
(1986)
-
-
Kline, S.J.1
Rosenberg, N.2
-
20
-
-
49649100360
-
Key strategies for the successful involvement of customers in the co- creation of new technology- based services
-
Kristensson, P., J. Matthing and N. Johansson (2009), 'Key strategies for the successful involvement of customers in the co- creation of new technology- based services', International Journal of Service Industry Management, 19 (4), 474-91.
-
(2009)
International Journal of Service Industry Management
, vol.19
, Issue.4
, pp. 474-491
-
-
Kristensson, P.1
Matthing, J.2
Johansson, N.3
-
21
-
-
0041701019
-
Det kvalitative interview
-
I. Andersen (ed.), Valg af Organisationssociologiske Metoder - et Kombinationsperspektiv, Copenhagen: Samfundslitteratur
-
Kvale, S. (1990), 'Det kvalitative interview', in I. Andersen (ed.), Valg af Organisationssociologiske Metoder - et Kombinationsperspektiv, Copenhagen: Samfundslitteratur, pp. 215-40.
-
(1990)
, pp. 215-240
-
-
Kvale, S.1
-
22
-
-
33646065417
-
Knowledge services in the innovation system
-
Helsinki.
-
Leiponen, A. (2001), 'Knowledge services in the innovation system', ETLA, B- 185, Helsinki.
-
(2001)
ETLA
, pp. 185
-
-
Leiponen, A.1
-
23
-
-
84992963153
-
Customer involvement in new service development: a conversational approach
-
Lundkvist, A. and A. Yakhlef (2004), 'Customer involvement in new service development: a conversational approach', Managing Service Quality, 14 (2/3), 249-57.
-
(2004)
Managing Service Quality
, vol.14
, Issue.2-3
, pp. 249-257
-
-
Lundkvist, A.1
Yakhlef, A.2
-
24
-
-
84990396336
-
Managing user involvement in service innovation
-
Magnusson, P., J. Matthing and P. Kristensson (2003), 'Managing user involvement in service innovation', Journal of Service Research, 6 (2), 111-24.
-
(2003)
Journal of Service Research
, vol.6
, Issue.2
, pp. 111-124
-
-
Magnusson, P.1
Matthing, J.2
Kristensson, P.3
-
25
-
-
8644290990
-
New service development: learning from and with customers
-
Matthing, J., B. Sandén and B. Edvardsson (2004), 'New service development: learning from and with customers', International Journal of Service Industry Management, 15 (5), 479-98.
-
(2004)
International Journal of Service Industry Management
, vol.15
, Issue.5
, pp. 479-498
-
-
Matthing, J.1
Sandén, B.2
Edvardsson, B.3
-
26
-
-
33748633749
-
Services in national innovation systems: from traditional services to knowledge intensive business services
-
G. Schienstock and O. Kuusi (eds), Transformation Towards a Learning Economy, Report no. 213, Helsinki: The Finnish National Fund for Research and Development - Sitra.
-
Miles, I. (1999), 'Services in national innovation systems: from traditional services to knowledge intensive business services', in G. Schienstock and O. Kuusi (eds), Transformation Towards a Learning Economy, Report no. 213, Helsinki: The Finnish National Fund for Research and Development - Sitra.
-
(1999)
-
-
Miles, I.1
-
27
-
-
28344439632
-
Knowledge- intensive- services and innovation
-
Chapter 16 in J. Bryson and P. Daniels (eds), The Handbook of Service Industries, Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
-
Miles, I. (2005), 'Knowledge- intensive- services and innovation', Chapter 16 in J. Bryson and P. Daniels (eds), The Handbook of Service Industries, Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
-
(2005)
-
-
Miles, I.1
-
28
-
-
38549109322
-
Knowledge- Intensive Business Services: Users, Carriers and Sources of Innovation
-
Publication No.15, Luxembourg.
-
Miles, I., N. Kastrinos, K. Flanagan, R. Bilderbeek, B. Hertog, W. Huntink and M. Bouman (1995), Knowledge- Intensive Business Services: Users, Carriers and Sources of Innovation, European Innovation Monitoring System (EIMS) Publication No.15, Luxembourg.
-
(1995)
European Innovation Monitoring System (EIMS)
-
-
Miles, I.1
Kastrinos, N.2
Flanagan, K.3
Bilderbeek, R.4
Hertog, B.5
Huntink, W.6
Bouman, M.7
-
29
-
-
0003784156
-
Qualitative Data Analysis
-
2nd edn, Thousand Oaks, CA: Sage Publications.
-
Miles, M.B. and A.M. Huberman (1994), Qualitative Data Analysis, 2nd edn, Thousand Oaks, CA: Sage Publications.
-
(1994)
-
-
Miles, M.B.1
Huberman, A.M.2
-
30
-
-
84881692081
-
New techniques for treatment of water in Danish swimming pools with focus on electrochemical oxidation and side infection
-
accessed 24 May 2010.
-
Muff , J. and L. Bennedsen (2007), 'New techniques for treatment of water in Danish swimming pools with focus on electrochemical oxidation and side infection', Master's thesis, Aalborg University, available at http://projekter.aau.dk/projekter/fbspretrieve/17125982/New_techniques_for_treatment_of_water_in_Danish_swimming_pools.pdf, accessed 24 May 2010.
-
(2007)
Master's thesis, Aalborg University
-
-
Muff, J.1
Bennedsen, L.2
-
31
-
-
0036637960
-
Designing virtual customer environments for new product development: toward a theory
-
Nambisan, S. (2002), 'Designing virtual customer environments for new product development: toward a theory', The Academy of Management Review, 27 (3), 392-413.
-
(2002)
The Academy of Management Review
, vol.27
, Issue.3
, pp. 392-413
-
-
Nambisan, S.1
-
32
-
-
70350688696
-
How to profi t from a better virtual customer environment
-
Nambisan, S. and P. Nambisan (2008), 'How to profi t from a better virtual customer environment', MIT Sloan Management Review, 49 (3), 53-63.
-
(2008)
MIT Sloan Management Review
, vol.49
, Issue.3
, pp. 53-63
-
-
Nambisan, S.1
Nambisan, P.2
-
33
-
-
79955473669
-
Constructing customer understanding in front end of innovation
-
Ph.D Thesis, University of Tampere.
-
Nordlund, H. (2009), 'Constructing customer understanding in front end of innovation', Ph.D Thesis, University of Tampere.
-
(2009)
-
-
Nordlund, H.1
-
34
-
-
68549138916
-
New service development: Insightsfrom an explorative study into the Turkish retail banking sector
-
Ozdemir, S., P. Trott and A. Hoecht (2007), 'New service development: Insightsfrom an explorative study into the Turkish retail banking sector', Innovation: Management, Policy & Practice, 9 (3), 276-89.
-
(2007)
Innovation: Management, Policy & Practice
, vol.9
, Issue.3
, pp. 276-289
-
-
Ozdemir, S.1
Trott, P.2
Hoecht, A.3
-
35
-
-
84881680756
-
The role of customer involvement in library e- services
-
A. D'Atri and D. Saccà (eds), Information Systems: People, Organizations, Institutions, and Technologies, Berlin/Heidelberg: Springer Verlag.
-
Scupola, A. and H.W. Nicolajsen (2009), 'The role of customer involvement in library e- services', in A. D'Atri and D. Saccà (eds), Information Systems: People, Organizations, Institutions, and Technologies, Berlin/Heidelberg: Springer Verlag.
-
(2009)
-
-
Scupola, A.1
Nicolajsen, H.W.2
-
36
-
-
0022756457
-
Lead users: a source of novel product concepts
-
Von Hippel, E. (1986), 'Lead users: a source of novel product concepts', Management Science, 32 (7), 791-805.
-
(1986)
Management Science
, vol.32
, Issue.7
, pp. 791-805
-
-
Von Hippel, E.1
-
37
-
-
84974872728
-
Interpretive case studies in IS research: nature and method
-
Walsham, G. (1995), 'Interpretive case studies in IS research: nature and method', European Journal of Information Systems, 4, 74-81.
-
(1995)
European Journal of Information Systems
, vol.4
, pp. 74-81
-
-
Walsham, G.1
-
38
-
-
0003673547
-
Case Study Research Design and Methods
-
2nd edn, Thousand Oaks, CA: Sage Publications.
-
Yin, R.K. (1994), Case Study Research Design and Methods, 2nd edn, Thousand Oaks, CA: Sage Publications.
-
(1994)
-
-
Yin, R.K.1
|