A process-oriented methodology for evaluating the impact of IT: A proposal and an application in healthcare

Information Systems

Volumn 38, Issue 8, 2013, Pages 1097-1115

  Mans, Ronny ^a   Reijers, Hajo ^a   Wismeijer, Daniel ^b   Van Genuchten, Michiel ^c  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

^c Academic Centre for Dentistry Amsterdam ^*  (Switzerland)

Author keywords

Business process simulation; Digital dentistry; Discrete event simulation; Process mining

Indexed keywords

BUSINESS ENTITIES; BUSINESS PROCESS; BUSINESS PROCESS SIMULATION; DIGITAL TECHNOLOGIES; PROCESS MINING; PROCESS-ORIENTED; QUANTITATIVE METHOD;

DENTISTRY; DISCRETE EVENT SIMULATION; INFORMATION TECHNOLOGY;

DATA MINING;

EID: 84880389041     PISSN: 03064379     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.is.2013.06.005     Document Type: Article

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