Exploring the impact of various shaped seating arrangements on persuasion

Journal of Consumer Research

Volumn 40, Issue 2, 2013, Pages 336-349

  Zhu, Rui Juliet ^a   Argo, Jennifer J ^b  

^a UNIVERSITY OF BRITISH COLUMBIA   (Canada)

^b UNIVERSITY OF ALBERTA   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84880085476     PISSN: 00935301     EISSN: None     Source Type: Journal    
DOI: 10.1086/670392     Document Type: Article

References (54)

1. Ackerman, Joshua M., Christopher C. Nocera, and John A. Bargh (2010), "Incidental Haptic Sensations Influence Social Judgments and Decisions," Science, 328 (5986), 1712-15.
2. Argo, Jennifer J., Darren W. Dahl, and Rajesh V. Manchanda (2005), "The Influence of a Mere Social Presence in a Retail Context," Journal of Consumer Research, 32 (September), 207-12.
3. Argo, Jennifer J., Darren W. Dahl, and Andrea C. Morales (2006), "Consumer Contamination: How Consumers React to Products Touched by Others," Journal of Marketing, 70 (2), 81-94.
4. Arnhein, Rudolf (1974), Art and Visual Perception: A Psychology of the Creative Eye, Los Angeles: University of California Press.
5. Aronoff, Joel, Barbara A. Woike, and Lester M. Hyman (1992), "Which Are the Stimuli in Facial Displays of Anger and Happiness? Configurational Bases of Emotion Recognition," Journal of Personality and Social Psychology, 62 (6), 1050-66.
6. Baker, Julie (1986), "The Role of the Environment in Marketing Services: The Consumer Perspective," in The Services Challenge: Integrating for Competitive Advantage, ed. John A. Czepeil, Carole A. Congram, and James Shanahan, Chicago: American Marketing Association, 79-84.
7. Baker, Julie, and Michaelle Cameron (1996), "The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions," Journal of the Academy of Marketing Science, 24 (4), 338-49.
8. Bakos, Michael, Richard Bozic, David Chapin, and Stephanie Neuman (1980), "Effects of Environmental Changes on Elderly Residents' Behavior," Hospital and Community Psychiatry, 31 (October), 677-82.
9. Baumeister, Roy F., and Mark R. Leary (1995), "The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation," Psychological Bulletin, 117 (May), 497-529.
10. Berger, Jonah, and Grainne M. Fitzsimons (2008), "Dogs on the Street, Pumas on Your Feet: How Cues in the Environment Influence Product Evaluation and Choice," Journal of Marketing Research, 45 (1), 1-14.
11. Berlyne, Daniel E. (1960), Conflict, Arousal, and Curiosity, New York: McGraw-Hill.
12. Berlyne, Daniel E. (1976), "The New Experimental Aesthetics and the Problem of Classifying Works of Art," Scientific Aesthetics, 1, 85-106.
13. Bitner, Mary Jo (1990), "Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses," Journal of Marketing, 54 (April), 69-82.
14. Bitner, Mary Jo (1992), "Servicescapes: The Impact of Physical Surroundings on Customers and Employees," Journal of Marketing, 56 (April), 57-71.
15. Bjorseth, Lillian D. (2007), "Business Seating Arrangements: The Language of Seating," http://www.sideroad.com/Business_Etiquette/business-seating.html.
16. Brewer, Marilynn B. (1991), "The Social Self: On Being the Same and Different at the Same Time," Personality and Social Psychology Bulletin, 17 (October), 475-82.
17. Carver, Anthony M. (1990), Hospital Design and Working Conditions: Building for People in Hospitals, ed. Roslyn Moran, Robert Anderson, and Pascal Paoli, Dublin: European Foundation for the Improvement of Living and Working Conditions, 85-92.
18. Dahl, Darren W., Rajesh V. Manchanda, and Jennifer J. Argo (2001), "Embarrassment in Consumer Purchase: The Roles of Social Presence and Purchase Familiarity," Journal of Consumer Research, 28 (December), 473-81.
19. Donovan, Robert J., and John R. Rossiter (1982), "Store Atmosphere and Purchasing Behavior," Journal of Retailing, 70 (3), 283-94.
20. Dunne, Diane Weaver (2001), "Do Seating Arrangements and Assignments p Classroom Management?" http://www.education-world.com/a_curr/curr330.shtml.
21. Epstein, Seymour (1992), "The Cognitive Self, the Psychoanalytic Self, and the Forgotten Selves," Psychological Inquiry, 3 (1), 34-37.
22. Gardner, Wendi L., Cynthia L. Pickett, and Marilynn Brewer (2000), "Social Exclusion and Selective Memory: How the Need to Belong Influences Memory for Social Events," Personality and Social Psychology Bulletin, 26 (April), 486-96.
23. Harrell, Gilbert D., and Michael D. Hutt (1976), "Crowding in Retail Stores," MSU Business Topics (Winter), 33-39.
24. Harrell, Gilbert D, Michael D. Hutt, and James Anderson (1980), "Path Analysis of Buyer Behavior under Conditions of Crowding," Journal of Marketing Research, 17 (February), 45-51.
25. Hayes, Andrew F. (2009), "Beyond Baron and Kenny: Statistical Mediation Analysis in the New Millennium," Communication Monographs, 76 (4), 408-20.
26. Hiatt, Lorraine G. (1981), "The Color and Use of Color in Environments for Older People," Nursing Homes, 30 (3), 18-22.
27. Hogg, J. (1969), "The Prediction of Semantic Differential Ratings of Color Combinations," Journal of General Psychology, 80 (1), 141-52.
28. Holahan, Charles J., and Susan Saegert (1973), "Behavioral and Attitudinal Effects of Large Scale Variation in the Physical Environment of Psychiatric Wards," Journal of Abnormal Psychology, 82 (December), 454-62.
29. Hui, Michael K., and John E. G. Bateson (1991), "Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience," Journal of Consumer Research, 18 (September), 174-84.
30. Kay, Aaron C., S. Christian Wheeler, John A. Bargh, and Lee Ross (2004), "Material Priming: The Influence of Mundane Physical Objects on Situational Construal and Competitive Behavioral Choice," Organizational Behavior and Human Decision Processes, 95 (1), 83-96.
31. Kim, Heejung S., and Aimee Drolet (2003), "Choice and Self-Expression: A Cultural Analysis of Variety Seeking," Journal of Personality and Social Psychology, 85 (August), 373-82.
32. Kotler, Philip (1973), "Atmospherics as a Marketing Tool," Journal of Retailing, 49 (Winter), 48-64.
33. Lemprecht, Barbara (1996), "The Gap between Design and Healing," Metropolis, 77 (October), 123.
34. Levav, Jonathan, and Rui Juliet Zhu (2009), "Seeking Freedom through Variety," Journal of Consumer Research, 36 (4), 600-610.
35. Lundholm, H. (1921), "The Affective Tone of Lines: Experimental Researches," Psychological Review, 25 (January), 43-60.
36. Maimaran, Michal, and S. Christian Wheeler (2008), "Circles, Squares, and Choice: The Effect of Shape Arrays on Uniqueness and Variety Seeking," Journal of Marketing Research, 45 (December), 731-40.
37. Maner, Jon K., Matthew T. Gailliot, and C. Nathan DeWall (2007), "Adaptive Attentional Attunement: Evidence for Mating-Related Attentional Bias," Evolution and Human Behavior, 28 (1), 28-36.
38. Maslow, Abraham H. (1968), Toward a Psychology of Being, 2nd ed., New York: Van Nostrand Reinhold.
39. Meyers-Levy, Joan, and Rui Juliet Zhu (2007), "The Influence of Ceiling Height: The Effect of Priming on the Type of Processing People Use," Journal of Consumer Research, 34 (August), 174-86.
40. Osgood, Charles E. (1957), The Measurement of Meaning, Urbana: University of Illinois Press.
41. Preacher, Kristopher J., Derek D. Rucker, and Andrew F. Hayes (2007), "Addressing Moderated Mediation Hypotheses: Theory, Methods and Prescriptions," Multivariate Behavioral Research, 42 (1), 185-227.
42. Ratner, Rebecca K., and Barbara Kahn (2002), "The Impact of Private versus Public Consumption on Variety-Seeking Behavior," Journal of Consumer Research, 29 (September), 246-57.
43. Rosenfield, Peter, Nadine M. Lambert, and Allen Black (1985), "Desk Arrangement Effects on Pupil Classroom Behavior," Journal of Educational Psychology, 77 (February), 101-8.
44. Shrout, Patrick E., and N. Bolger (2002), "Mediation in Experimental and Nonexperimental Studies: New Procedures and Recommendations," Psychological Methods, 7 (4), 422-45.
45. Snyder, C. R., and Howard L. Fromkin (1980), Uniqueness: The Human Pursuit of Difference, New York: Plenum.
46. Sommer, Robert (1961), "Leadership and Group Geography," Sociometry, 24 (1), 99-110.
47. Sommer, Robert (1967), "Sociofugal Space," American Journal of Sociology, 72 (May), 654-60.
48. Sommer, Robert (1969), Personal Space, Englewood Cliffs, NJ: Prentice-Hall.
49. Steele, Fred I. (1973), Physical Settings and Organization Development, New York: Addison-Wesley Longman.
50. Steinzor, Bernard (1950), "The Spatial Factor in Face to Face Discussion Groups," Journal of Abnormal and Social Psychology, 45 (July), 552-55.
51. Strahan, Erin, Steven J. Spencer, and Mark P. Zanna (2002), "Subliminal Priming and Persuasion: Striking While the Iron Is Hot," Journal of Experimental Social Psychology, 38 (6), 556-68.
52. Tajfel, Henri, and John C. Turner (1986), "The Social Identity Theory of Inter-group Behavior," in Psychology of Intergroup Relations, ed. Stephen Worchel and William G. Austin, Chicago: Nelson-Hall.
53. Turner, John C. (1985), Social Categorization and the Self-Concept: A Social Cognitive Theory of Group Behavior, Greenwich, CT: JAI.
54. Zhang, Yinlong, Lawrence Feick, and Lydia J. Price (2006), "The Impact of Self-Construal on Angular versus Rounded Shape Preference," Personality and Social Psychology Bulletin, 6 (June), 794-805.