Reforming for Performance and Trust: Some Reflections

NISPAcee Journal of Public Administration and Policy

Volumn 5, Issue 1, 2012, Pages 9-20

  Bouckaert, Geert ^a  

^a UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84880017660     PISSN: 13379038     EISSN: 13384309     Source Type: Journal    
DOI: 10.2478/v10110-012-0001-4     Document Type: Article

References (17)

1. Bouckaert, Geert and John Halligan. 2008. Managing Performance, International Comparisons. London: Routledge.
2. Bouckaert, Geert, Geert Voets, Dries De Herdt. 2011. Local Government in the EU at a Glance: Survey Analysis. Working Paper SBOV, Leuven.
3. Christensen, T. and P. Lægreid. 2005. “Trust in Government: The Relative Importance of Service Satisfaction, Political Factors and Demography.” Public Performance and Management Review 28 (4), 478-511.
4. Christensen, T., P. Lægreid and I. M. Stigen. 2006. “Performance Management and Public Sector Reform: The Norwegian Hospital Reform.” International Public Management Journal 9 (2), 1-27.
5. Fukuyama, F. 1995. Trust: The Social Virtues and the Creation of Prosperity. New York: Free Press.
6. Halligan, J. and G. Bouckaert. 2009. “Performance and Trust: Developmental Paths and Optional Directions.” In P. G. Roness and H. Sætren (eds). Change and Continuity in Public Sector Organizations: Essays in Honour of Per Lægreid. Bergen, Norway: Fagbokforlaget, 257-277.
7. Lewicki, Roy J. and Barbara Benedict Bunker. 1996. “Developing and Maintaining Trust in Work Relationships.” In Roderick M. Kramer and Tom R. Tyler (eds). Trust in Organisations: Frontiers of Th eory and Research. Thousand Oaks, Ca.: Sage, 114-139.
8. Muthusamy, Senthil K. and Margaret A. White. 2005. “Learning and Knowledge Transfer in Strategic Alliances: A Social Exchange View.” Organization Studies 26, 415-441.
9. OECD. 2011a. The Call for Innovative and Open Government: An Overview of National Initiatives. Paris: OECD.
10. OECD. 2011b. Government at a Glance 2011. Paris: OECD.
11. OECD. 2005. Public Sector Reform: The Way Forward. Paris: OECD.
12. Pollitt, Christopher and Geert Bouckaert. 2011. Public Management Reform: A Comparative Analysis of NPM, the Neo-Weberian State, and New Public Governance. 3rd expanded edn. Oxford: Oxford University Press.
13. Rousseau, Denise M., Sim B. Sitkin, Ronals S. Burt and Colin Camerer. 1998. “Introduction to Special Topic Forum. Not so Different after all: A Cross-Discipline View of Trust.” Academy of Management Review 23 (3), 393-404.
14. Sako, Mari. 1992. Prices, Quality and Trust: Inter-Firm Relations in Britain & Japan. Cambridge: Cambridge University Press.
15. Van de Walle, Steven. 2011. “NPM: Restoring the Public Trust through creating Distrust ?” In Tom Christensen and Per Lægreid (eds). The Ashgate Research Companion to New Public Management. Farnham, Surrey: Ashgate, 309-320.
16. Van de Walle, Steven, Steven Van Roosbroek and Geert Bouckaert. 2005. Strengthening Trust in Government: What Role for Government in the 21st Century: Annex: Data on trust in the public sector. Analytical annex prepared for the OECD meeting of the Public Governance Committee at ministerial level, Rotterdam, 27-28 November 2005. Paris: OECD. (also available in French).
17. Van Dooren, Wouter, Geert Bouckaert and John Halligan. 2010. Performance Management in the Public Sector. London: Routledge