The people aspects in modern process improvement management approaches

Journal of software: Evolution and Process

Volumn 25, Issue 4, 2013, Pages 381-391

  Korsaa, Morten ^a   Johansen, Jörn ^a   Schweigert, Tomas ^b   Vohwinkel, Detlef ^b   Messnarz, Richard ^c   Nevalainen, Risto ^d   Biro, Miklos ^e  

^a DELTA Danish Electronics Light & Acoustics   (Denmark)

^b SQS SOFTWARE QUALITY SYSTEMS AG   (Germany)

^c ISCN GesmbH   (Austria)

^d Spinet Oy   (Finland)

^e Gabor Denes Foiskola   (Hungary)

Author keywords

Software process improvement; SPI; Spice

Indexed keywords

COMPETITIVE ADVANTAGE; INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL); PROCESS IMPROVEMENT; SOFTWARE PROCESS IMPROVEMENT; SPI; SPI MANAGERS;

INFORMATION TECHNOLOGY; SPICE;

COMPETITION;

EID: 84879607362     PISSN: None     EISSN: 20477481     Source Type: Journal    
DOI: 10.1002/smr.570     Document Type: Conference Paper

References (16)

1. Baddoo N, Hall T, O'Keeffe C. Using Multi Dimensional Scaling to Analyse Software Engineers' Demotivators for SPI. EUROSPI 2008 Proceedings 2008; 5.1-5.16.
2. Bloom taxonomy. Available from: http://en.wikipedia.org/wiki/Taxonomy-of- Educational-Objectives [12 August 2011].
3. Certificates for software testing. Available from: http://www.istqb.org/ [12 August 2011].
4. ECQA Guide. ECQA European Certification and Qualification Association Guide. Available from: http::/www.ecqa.org/[12 August 2011].
5. Pries-Heje J, Johansen J. ImproveIT. A Book for Improving Software Projects. DELTA: Copenhagen, Denmark, 2007, ISBN 978-87-7398-086-6.
6. Mathiassen L, Pries-Heje J, Ngwenyama O. Improving Software Organizations: From Principles to Practice. Addison-Wesley: Boston, 2002, ISBN 0-201-75820-2.
7. Messnarz R, Ekert D, Reiner M, O'Suilleabhain G. Human resources based improvement strategies-the learning factor. Software Process: Improvement and Practice 2008; 4:297-382 (July/August 2008).
8. Messnarz R, Stöckler C, Velasco G, O'Suilleabhain G. A Learning Organisation Approach for Process Improvement in the Service Sector. Proceedings of the EuroSPI 1999 Conference, 25-27 October 1999. Pori: Finland.
9. Messnarz R, O'Suilleabhain G, Coughlan R. From Process Improvement to Learning Organisations (p 287-294). Wiley Interscience Journal, SPIP Software Process Improvement in Practice Series, 11(3) 213-335 (May/June 2006), 2006.
10. Messnarz R, Spork G, Riel A, Tichkiewitch S. Dynamic Learning Organisations Supporting Knowledge Creation for Competitive and Integrated Product Design. Proceedings of the International CIRP Design Conference, Cranfield, March 2009.
11. Kasse T. Practical Insight into CMMI: The Look and Feel of a Successful Implementation. Artech House Publishers: Boston, MA, 2004 ISBN 1-58053-625-5.
12. Pries-Heje J, Johannsen J et al. The SPI Manifesto. www.spimanifesto.org [15 August 2011]. Web Publishing, 2010.
13. Hammer H. The Process Audit, Harvard Business Review. 04/2007.
14. HammerM. Process and EnterpriseMaturityModel. Available from: http://www.hammerandco.com/[15 August 2011].
15. Jacobsen I, Ng PW, Spence I. Enough of processes-let's do practices. Journal of Object Technology 2007; 6(6 July-August pp. 41-66).
16. Risto N, Schweigert T. Software process improvement manager training and certification. Software Process Improvement and Practice 2009 Published online in Wiley InterScience (www.interscience.wiley.com) doi: 10.1002/spip.438.