Comments on lascu and clow (2008)

Interacting with Computers

Volumn 25, Issue 4, 2013, Pages 302-303

  Sauro, Jeff ^a  

^a Measuring Usability LLC   (United States)

Author keywords

scale development; user satisfaction

Indexed keywords

WEBSITES;

CUSTOMER SERVICE CENTERS; E-COMMERCE WEBSITES; INTERACTIVITY; INTERNAL RELIABILITIES; LITERATURE REVIEWS; SCALE DEVELOPMENT; USER SATISFACTION;

SALES;

EID: 84879218348     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1093/iwc/iwt008     Document Type: Review

References (2)

1. Lascu, D. and Clow, K. (2008)Web site interaction satisfaction: scale development considerations. J. Internet Commer, 7, 359-378.
2. Nunnally, J.C. (1978) Psychometric Theory (2nd edn). McGraw-Hill, NewYork.