Evaluating the use of paraprofessionals at the reference desk 27

College and Undergraduate Libraries

Volumn 8, Issue 1, 2001, Pages 31-40

  Courtney, Nancy ^a  

^a OHIO STATE UNIVERSITY   (United States)

Author keywords

Academic libraries; Evaluation; Paraprofessionals; Reference; Reorganization; Worep

Indexed keywords

EID: 84879143709     PISSN: 10691316     EISSN: 15452530     Source Type: Journal    
DOI: 10.1300/J106v08n01_04     Document Type: Article

References (8)

1. Bunge, Charles A., and Murfin, Marjorie E., 1987. Reference Questions-Data from the Field. RQ, 27 Fall:15–18.
2. Courtois, Martin P., and Goetsch, Lori A., 1984. Use of Nonprofessionals at Reference Desks. College & Research Libraries, 45 Sept.:385–391.
3. Massey-Burzio, Virginia. 1992. Reference Encounters of a Different Kind:A Symposium. Journal of Academic Librarianship, 18 Nov.:276–286.
4. Murfin, Marjorie E., and Bunge, Charles A., 1988. Paraprofessionals at the Reference Desk. Journal of Academic Librarianship, 14 Mar.:10–14.
5. Oberg, Larry R., Mentges, Mark E., McDermott, P. N., and Harusadangkul, Vitoon. 1992. The Role, Status, and Working Conditions of Paraprofessionals:A National Survey of Academic Libraries. College & Research Libraries, 53 May:215–238.
6. St. Clair, Jeffrey W., and Aluri, Rao. 1977. Staffing the Reference Desk:Professionals or Nonprofessionals?. Journal of Academic Librarianship, 3 July:149–153.
7. Stalker, John C., and Murfin, Marjorie E., 1996. Quality Reference Service:A Preliminary Case Study. Journal of Academic Librarianship, 22 November:423–429.
8. Woodard, Beth S., 1989. The Effectiveness of an Information Desk Staffed by Graduate Students and Nonprofessionals. College & Research Libraries, 50 July:455–467.