Age-Related Differences in Eye Tracking and Usability Performance: Website Usability for Older Adults

International Journal of Human-Computer Interaction

Volumn 29, Issue 8, 2013, Pages 541-548

  Romano Bergstrom, Jennifer C ^a   Olmsted Hawala, Erica L ^a   Jans, Matt E ^a  

^a U S CENSUS BUREAU   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AGE-DEPENDENT DIFFERENCES; AGE-RELATED DIFFERENCES; COGNITIVE DECLINE; COGNITIVE LIMITATIONS; EYE-TRACKING; OLDER ADULTS; WEB SITE DESIGN; WEBSITE USABILITY;

DESIGN; EYE MOVEMENTS; USABILITY ENGINEERING;

WEBSITES;

EID: 84878985239     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447318.2012.728493     Document Type: Article

References (47)

1. Ball, K. K., Beard, B. L., Roenker, D. L., Miller, R. L. and Griggs, D. S. 1988. Age and visual search: expanding the useful field of view. Journal of the Optical Society of America, 5: 2210 - 2219.
2. Ball, K. K., Owsley, C. and Beard, B. L. 1990. Clinical visual perimetry underestimates peripheral field problems in older adults. Clinical Vision Sciences, 5: 113 - 125.
3. Boechler, P., Foth, D. and Watchorn, R. 2006. " The Influence of Reading and Memory Skills on Older Adults' Information Search and Learning in Educational Hypermedia ". In Proceedings of World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2006, Edited by: Reeves, T. and Yamashita, S. 1855 - 1860. Chesapeake, VA: AACE.
4. Brandtzæg, P. B., Lüders, M. and Skjetne, J. H. 2010. Too many Facebook "friends"? Content sharing and socialbility versus the need for privacy in social network sites. International Journal of Human-Computer Interaction, 26: 1006 - 1030.
5. Chadwick-Dias, A., McNulty, M. and Tullis, T. 2004. " Web Usability and Age: How Design Changes can Improve Performance ". In Proceedings of Computer-Human Interaction 2004, 1391 - 1394. New York, NY: ACM.
6. Chin, J. P., Diehl, V. A. and Norman, K. L. 1988. Development of an instrument measuring user satisfaction of the human-computer interface, 213 - 218. Proceedings of SIGCHI'88.
7. Chin, J. and Fu, W. T. 2010. Interactive effects of age and interface differences on search strategies and performance. In Proceedings of Computer-Human Interaction 2010, 403 - 412. New York, NY: ACM.
8. Goldberg, J. H. and Kotval, X. P. 1999. Computer interface evaluation using eye movements: Methods and constructs. International Journal of Industrial Ergonomics, 24: 631 - 645.
9. Hargittai, E. 2002. Second-level digital divide: differences in people's online skills. First Monday, 7 http://firstmonday.org/ojs/index.php/fm/article/view/942/864.
10. Hertzum, M. and Hornbæk, K. 2010. How age affects pointing with mouse and touchpad: A comparison of young, adult, and elderly users. International Journal of Human-Computer Interaction, 26: 703 - 734.
11. Jacob, R. J. K. and Karn, K. S. 2003. " Eye tracking in human-computer interaction and usability research: Ready to deliver the promises ". In The mind's eye: Cognitive and applied aspects of eye movements, Edited by: Hyona, J., Radach, R. and Deubel, H. 573 - 605. London, UK: Elsevier.
12. Kubeck, J. E., Miller-Albrecht, S. and Murphy, M. D. 1999. Surfing the World Wide Web: Exploring older adults' exploration. Educational Gerontologist, 25: 167 - 184.
13. Loos, E. F. April 2009. User-centred websites: The (ir)relevance of age April, London, England: Proceedings from the International Conference on Inclusive Design,. http://include09.kinetixevents.co.uk/4dcgi/prog?operation=author&id=224
14. Loos, E. F. 2011. " In search of information on Websites: A question of age? ". In Universal Access in HCI, Part II, HCII 2011, LNCS 6766, Edited by: Stephanidis, C. 169 - 204. Berlin, Heidelberg: Springer-Verlag.
15. Mackworth, N. H. 1965. Visual noise causes tunnel vision. Psychonomic Science, 3: 67 - 68.
16. Madden, D. J., Connelly, S. L. and Pierce, T. W. 1994. Adult age differences in shifting focused attention. Psychology and Aging, 4: 528 - 538.
17. Murata, A. 2006. Eye-gaze input versus mouse: Cursor control as a function of age. International Journal of Human-Computer Interaction, 21: 1 - 14.
18. Nielsen, J. 1994. Estimating the number of subjects needed for a thinking aloud test. International Journal of Human-Computer Studies, 41: 385 - 397.
19. Nielsen, J. and Landauer, T. K. 1993. A mathematical model of the finding of usability problems, 206 - 213. Proceedings of ACM INTERCHI'93 Conference.
20. O'Connell, T. A. 2007. " The why and how of senior-focused design ". In Universal usability: Designing computer interfaces for diverse users, Edited by: Lazar, J. 43 - 92. West Sussex, UK: Wiley.
21. Olmsted-Hawala, E. L., Beck, J. R., Murphy, E. D., & Ashenfelter, K. T. (2008). A usability evaluation of the business and industry web site (Statistical Research Division Study Series SSM2009-15). Washington, DC: U.S. Census Bureau. http://www.census.gov/srd/papers/pdf/ssm2009-15.pdf
22. Olmsted-Hawala, E. L., Holland, T. M. and Romano Bergstrom, J. C. 2011. Usability study of the FedSpace web site (Statistical Research Division Study Series)., Washington, DC: U.S. Census Bureau.
23. Olmsted-Hawala, E., Murphy, E., Hawala, S. and Ashenfelter, K. 2010. Think-aloud protocols: A comparison of three think-aloud protocols for use in testing data-dissemination web sites for usability, 2381 - 2390. Proceedings of the 28th International Conference on Human Factors in Computing Systems.
24. Poole, A. and Ball, L. J. 2005. " Eye tracking in human-computer interaction and usability research: Current status and future prospects ". In Encyclopedia of human computer interaction, Edited by: Ghaoui, C. 211 - 219. Hershey, PA: Idea Group.
25. Poole, A., Ball, L. J. and Phillips, P. 2004. " In search of salience: A response time and eye movement analysis of bookmark recognition ". In People and Computers XVIII (Proceedings of HCI 2004), 363 - 378. London, UK: Springer.
26. Redish, J. C., & Chisnell, D. (2004). Designing web sites for older adults: A review of recent research. Washington, DC: AARP. http://assets.aarp.org/www.aarp.org_/articles/research/oww/AARP-LitReview2004.pdf
27. Roberts, W., Fillmore, M. T. and Milich, R. 2010. Separating automatic and intentional inhibitory mechanisms of attention in adults with attention-deficit/hyperactivity disorder. Journal of Abnormal Psychology, 120: 223 - 233.
28. Rogers, W. A. and Badre, A. 2002. " The web user: Older adults ". In Shaping web usability: Interaction design in context, Edited by: Badre, A. 91 - 108. Boston, MA: Addison-Wesley.
29. Romano. J. C. (2010). Using Eye Tracking to Examine Age-Related Differences in Web Site Performance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Sept 2010, 54, (pp. 1360-1364). see: http://pro.sagepub.com/content/54/19/1360.short
30. Romano, J. C., Dennis, N. A., Howard, D. V. and Howard, J. H. Jr. July 2007. Implicit spatial context learning depends on target location in older adults, July, Adelaide, South Australia.: Presentation at the 20th Anniversary Cognitive Ageing Conference.
31. Romano, J. C., Holland, T., & Murphy, E. D. (2009). A usability and eye-tracking evaluation of the redesigned Economic Census web site (Statistical Research Division Study Series SSM2009-11). Washington, DC: U.S. Census Bureau. http://www.census.gov/srd/papers/pdf/ssm2009-11.pdf
32. Romano, J., & Murphy, E. (2008). A usability and eye-tracking evaluation of the Economic Census web site (Statistical Research Division Study Series SSM2008-11). Washington, DC: U.S. Census Bureau. http://www.census.gov/srd/papers/pdf/ssm2008-11.pdf
33. Romano Bergstrom, J. C. and Olmsted-Hawala, E. L. 2010. Usability study of the American FactFinder website, Washington, DC.: Unpublished manuscript, U.S. Census Bureau.
34. Romano Bergstrom, J. C., Olmsted-Hawala, E. L., Chen, J. C. and Murphy, E. D. 2011. Conducting iterative usability testing on a Web site: Challenges and benefits. Journal of Usability Studies, 7: 9 - 30.
35. Scalf, P. E., Colcombe, S. J., McCarley, J. S., Erickson, K. I., Alvarado, M., Kim, J. S. and Kramer, A. F. 2007. The neural correlates of an expanded functional field of view. Journals of Gerontology: Series B, 62B,: 32 - 44.
36. Schriver, A. T., Morrow, D. G., Wickens, C. D. and Talleur, D. A. 2008. Expertise differences in attentional strategies related to pilot decision making. Human Factors, 50, 864 - 878.
37. Scialfa, C. T., Kline, D. W. and Lyman, B. J. 1987. Age differences in target identification as a function of retinal location and noise level: examination of the useful field of view. Psychology and Aging, 2: 14 - 19.
38. Sekuler, A. B. and Ball, K. K. 1986. Visual localization: Age and practice. Journal of the Optical Society of America, 3: 864 - 867.
39. Sekuler, A. B., Bennett, P. J. and Mamelak, M. 2000. Effects of aging on the useful field of view. Experimental Aging Research, 26: 103 - 120.
40. Stronge, A., Rogers, W. and Fisk, A. 2006. Web-based information search: effects of strategy use and age on search success. Human Factors, 48: 434 - 446.
41. Tullis, T. 2007. " Older adults and the Web: Lessons learned from eye-tracking ". In Proceedings of the 4th International Conference on Universal Access in Human-Computer Interaction 1030 - 1039.
42. U.S. Census Bureau. (2005). Computer and Internet use in the United States: 2003. http://www.census.gov/population/www/socdemo/computer.html
43. U.S. Census Bureau and Bureau., U.S. Census. June 2009. Reported Internet usage for households, by selected householder characteristics: 2007, June, Washington, DC: Current Population Survey.
44. U.S. Census Bureau and Bureau., U.S. Census. February 2010. Reported Internet usage for households, by selected householder characteristics: 2009, February, Washington, DC: Current Population Survey.
45. Williams, L. J. 1989. Foveal load affects functional field of view. Human Performance, 2: 1 - 28.
46. Wolfson, C., Bailey, R. B., Nall, J. and Koyani, S. June 2008. Contextual card sorting (or FirstClick' Testing): A new methodology for validating information architectures, June, Baltimore, MD.: Proceedings of the Usability Professionals' Association.
47. Yoder, K. J. and Belmonte, M. K. 2010. Combining computer game-based behavioural experiments with high-density EEG and infrared gaze tracking. Journal of Visualized Experiments, 46: 2320