Encouraging patients to ask questions: How to overcome "white-coat silence"

JAMA

Volumn 309, Issue 22, 2013, Pages 2325-2326

  Judson, Timothy J ^a   Detsky, Allan S ^b,c   Press, Matthew J ^a  

^a WEILL CORNELL MEDICAL COLLEGE   (United States)

^b UNIVERSITY OF TORONTO   (Canada)

^c UNIVERSITY HEALTH NETWORK   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION SKILL; DOCTOR PATIENT RELATION; EDUCATION PROGRAM; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; MEDICAL DECISION MAKING; MEDICAL EDUCATION; PATIENT CARE; PATIENT COMPLIANCE; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; SHORT SURVEY; TEACHING;

EID: 84878869820     PISSN: 00987484     EISSN: 15383598     Source Type: Journal    
DOI: 10.1001/jama.2013.5797     Document Type: Short Survey

References (9)

1. Légaré F, Witteman HO. Shared decision making: examining key elements and barriers to adoption into routine clinical practice. Health Aff (Millwood). 2013;32(2):276-284.
2. Entwistle VA, Mello MM, Brennan TA. Advising patients about patient safety: current initiatives risk shifting responsibility. Jt Comm J Qual Patient Saf. 2005;31(9):483-494.
3. Frosch DL, May SG, Rendle KA, Tietbohl C, Elwyn G. Authoritarian physicians and patients' fear of being labeled "difficult" among key obstacles to shared decision making. Health Aff. 2012;31(5):1030-1038.
4. Detsky AS, Baerlocher MO. Do nice patients receive better care? JAMA. 2011;306(1):94-95.
5. Mirivel JC. The physical examination in cosmetic surgery: communication strategies to promote the desirability of surgery. Health Commun. 2008;23(2):153-170.
6. Longtin Y, Sax H, Leape LL, Sheridan SE, Donaldson L, Pittet D. Patient participation: current knowledge and applicability to patient safety. Mayo Clin Proc. 2010;85(1):53-62.
7. Morsi E, Lindenauer PK, Rothberg MB. Primary care physicians' use of publicly reported quality data in hospital referral decisions. J Hosp Med. 2012;7(5):370-375.
8. Ahmed H, Naik G, Willoughby H, Edwards AG. Communicating risk. BMJ. 2012;344:e3996.
9. Weiss BD. Health Literacy and Patient Safety: Help Patients Understand. 2nd ed. Chicago, IL: American Medical Association; 2007. http://www.ama-assn. org/resources/doc/ama-foundation/healthlitclinicians.pdf. Accessed May 1, 2013.