Do nice patients receive better care?

JAMA

Volumn 306, Issue 1, 2011, Pages 94-95

  Detsky, Allan S ^a,b   Baerlocher, Mark O ^c  

^a UNIVERSITY OF TORONTO   (Canada)

^b UNIVERSITY HEALTH NETWORK   (Canada)

^c UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DOCTOR PATIENT RELATION; HEALTH CARE DELIVERY; HEALTH CARE DISPARITY; HUMAN; MEDICAL INFORMATION; NOTE; PATIENT ATTITUDE; PATIENT CARE; PHYSICIAN ATTITUDE; PRIORITY JOURNAL; PROFESSIONAL PRACTICE; PROFESSIONAL STANDARD; PROFESSIONALISM; SOCIAL INTERACTION; ARTICLE; CLINICAL COMPETENCE; DECISION MAKING; FAMILY RELATION; HEALTH CARE QUALITY; INTERPERSONAL COMMUNICATION; PERSONALITY; PSYCHOLOGICAL ASPECT; STANDARD;

CLINICAL COMPETENCE; COMMUNICATION; DECISION MAKING; FAMILY RELATIONS; HUMANS; PATIENT CARE; PERSONALITY; PHYSICIAN-PATIENT RELATIONS; QUALITY OF HEALTH CARE;

EID: 79960036642     PISSN: 00987484     EISSN: 15383598     Source Type: Journal    
DOI: 10.1001/jama.2011.883     Document Type: Note

References (10)

1. Hahn SR, Kroenke K, Spitzer RL, et al. The difficult patient: prevalence, psychopathology, and functional impairment. J Gen Intern Med. 1996;11(1):1-8. (Pubitemid 26049754)
2. Pomm HA, Shahady E, Pomm RM. The CALMER approach: teaching learners six steps to serenity when dealing with difficult patients. Fam Med. 2004;36 (7):467-469. (Pubitemid 38924644)
3. Levinson W, Stiles WB, Inui TS, Engle R. Physician frustration in communicating with patients. Med Care. 1993;31(4):285-295.
4. Gorlin R, Zucker HD. Physicians' reactions to patients: a key to teaching humanistic medicine. N Engl J Med. 1983;308(18):1059-1063. (Pubitemid 13124894)
5. Cain DM, Detsky AS. Everyone's a little bit biased (even physicians). JAMA. 2008;299(24):2893-2895. (Pubitemid 351930890)
6. Lutfey K, Freese J. Toward some fundamentals of fundamental causality: socioeconomic status and health in the routine clinic visit for diabetes. AJS. 2005; 110(5):1326-1372. (Pubitemid 41053731)
7. Atzema CL, Schull MJ, Tu JV. The effect of a charted history of depression on emergency department triage and outcomes in patients with acute myocardial infarction. CMAJ. 2011;183(6):663-669.
8. Bach PB, Cramer LD, Warren JL, Begg CB. Racial differences in the treatment of early-stage lung cancer. N Engl J Med. 1999;341(16):1198-1205. (Pubitemid 29480659)
9. Ayanian JZ, Epstein AM. Differences in the use of procedures between women and men hospitalized for coronary heart disease. N Engl J Med. 1991;325(4): 221-225.
10. Chapman KR, Tashkin DP, Pye DJ. Gender bias in the diagnosis of COPD. Chest. 2001;119(6):1691-1695. (Pubitemid 32744923)