Proposing a reference process model for the citizen-centric evaluation of e-government services

Transforming Government: People, Process and Policy

Volumn 7, Issue 2, 2013, Pages 240-255

  Tsohou, Aggeliki ^a   Lee, Habin ^a   Irani, Zahir ^a   Weerakkody, Vishanth ^a   Osman, Ibrahim H ^b   Anouze, Abdel L ^b   Medeni, Tunc ^c  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b AMERICAN UNIVERSITY OF BEIRUT   (Lebanon)

^c TURKSAT   (Turkey)

Author keywords

E government; E government services; evaluation; Public administration; Reference process model; Turkey

Indexed keywords

EID: 84878241920     PISSN: 17506166     EISSN: None     Source Type: Journal    
DOI: 10.1108/17506161311325387     Document Type: Article

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