Affectivity, emotional exhaustion, and service sabotage behavior: The mediation role of rumination

Social Behavior and Personality

Volumn 41, Issue 4, 2013, Pages 651-661

  Luo, Ping ^a   Bao, Zhao ^b  

^a Guangzhou Sontan Polytechnic College   (China)

^b WUHAN UNIVERSITY   (China)

Author keywords

Emotional exhaustion; Negative affectivity; Positive affectivity; Rumination; Service sabotage behavior

Indexed keywords

EID: 84878097627     PISSN: 03012212     EISSN: None     Source Type: Journal    
DOI: 10.2224/sbp.2013.41.4.651     Document Type: Article

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