A quality improvement evaluation case study: Impact on public health outcomes and agency culture

American Journal of Preventive Medicine

Volumn 44, Issue 5, 2013, Pages 445-452

  Livingood, William C ^a,b,c   Sabbagh, Radwan ^b   Spitzfaden, Steve ^b   Hicks, Angela ^b   Wells, Lucy ^b   Puigdomenech, Suzannah ^b   Kramer, Dale F ^a   Butterfield, Ryan ^a,c   Riley, William ^d   Wood, David L ^a  

^a UNIVERSITY OF FLORIDA COLLEGE OF MEDICINE   (United States)

^b FLORIDA DEPARTMENT OF HEALTH   (United States)

^c GEORGIA SOUTHERN UNIVERSITY   (United States)

^d UNIVERSITY OF MINNESOTA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CHILD; CHILD HEALTH CARE; CULTURAL ANTHROPOLOGY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH SERVICE; HUMAN; IMMUNIZATION; PUBLIC HEALTH; QUALITATIVE ANALYSIS; QUALITATIVE RESEARCH; QUANTITATIVE ANALYSIS; SCHOOL CHILD; TOTAL QUALITY MANAGEMENT;

CHILD, PRESCHOOL; FEMALE; FLORIDA; HUMANS; IMMUNIZATION; MALE; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL CULTURE; OUTCOME ASSESSMENT (HEALTH CARE); PUBLIC HEALTH; QUALITY IMPROVEMENT;

EID: 84876363291     PISSN: 07493797     EISSN: 18732607     Source Type: Journal    
DOI: 10.1016/j.amepre.2013.01.011     Document Type: Article

References (45)

1. IOM Crossing the quality chasm: a new health system for the 21st century 2001 National Academies Press Washington DC
2. The Breakthrough Series: IHI's Collaborative Model for Achieving Breakthrough Improvement. IHI Innovation Series white paper 2003 Institute for Healthcare Improvement Boston www.ihi.org/knowledge/Pages/IHIWhitePapers/ TheBreakthroughSeriesIHIsCollaborativeModelforAchievingBreakthroughImprovement. asp
3. President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry Quality first: better health aare for Americans 1998 Agency for Healthcare Research and Quality Washington DC www. hcqualitycommission.gov/final/
4. J.A. Dilley, B. Bekemeier, J.R. Harris Quality improvement interventions in public health systems: a systematic review Am J Prev Med 42 5S1 2012 S58 S71
5. Public Health Quality Forum Consensus statement on quality in the public health system 2008 DHHS Washington DC www.hhs.gov/ash/initiatives/quality/ quality/phqf-consensus-statement.html
6. P.A. Honore, D. Wright, D.M. Berwick Creating a framework for getting quality into the public health system Health Aff 30 4 2011 737 745
7. W.J. Riley, J.W. Moran, L.C. Corso, L.M. Beitsch, R. Bialek, A. Cofsky Defining quality improvement in public health J Public Health Manag Pract 16 1 2010 5 7
8. P.A. Honoré, W. Scott Priority areas for improvement of quality in public health 2010 DHHS Washington DC www.hhs.gov/ash/initiatives/quality/ quality/improvequality2010.pdf
9. P.A. Honoré, D. Wright, H.K. Koh Bridging the quality chasm between health care and public health J Public Health Manag Pract 18 1 2012 1 3
10. W.J. Riley, H.M. Parsons, G.L. Duffy, J.W. Moran, B. Henry Realizing transformational change through quality improvement in public health J Public Health Manag Pract 16 1 2010 72 78
11. W. Riley, R. Brewer Review and analysis of quality improvement techniques in police departments: application for public health J Public Health Manag Pract 15 2 2009 139 149
12. K. Bender, P.K. Halverson Quality improvement and accreditation: what might it look like? J Public Health Manag Pract 16 1 2010 79 82
13. W.J. Riley, L.M. Beitsch, H.M. Parsons, J.W. Moran Quality improvement in public health: where are we now? J Public Health Manag Pract 16 1 2010 1 2
14. C.B. Morrow, Q.V. Nguyen, R.G. Shultz, J.M. Murphy, M.A. Mignano A local health department's journey to the summit: a case study of a decade of quality improvement J Public Health Manag Pract 18 1 2012 63 69
15. D. Lotstein, M. Seid, K. Ricci, K. Leuschner, P. Margolis, N. Lurie Using quality improvement methods to improve public health emergency preparedness: prepare for pandemic influenza Health Aff 27 5 2008 w328 w339
16. G.D. Randolph, C.S. Lea Quality improvement in public health: moving from knowing the path to walking the path J Public Health Manag Pract 18 1 2012 4 8
17. CDC Achievements in public health, 1900-1999: Control of infectious diseases Morb Mortal Wkly Rep 48 29 1999 621 629
18. DHHS Office of Disease Prevention and Health Promotion Healthy People 2020. Washington DC www.healthypeople.gov/2020/topicsobjectives2020/overview. aspx?topicid=23
19. Guide to Community Preventive Services. Universally recommended vaccinations: community-based interventions implemented in combination (abbreviated) www.thecommunityguide.org/vaccines/universally/ communityinterventions.html
20. M. Lemstra, D. Rajakumar, A. Thompson, J. Moraros The effectiveness of telephone reminders and home visits to improve measles, mumps and rubella immunization coverage rates in children Paediatr Child Health 16 1 2011 e1 e5
21. J.T. McElligott, J.R. Roberts, E.S. O'Brien Improving immunization rates at 18 months of age: implications for individual practices Public Health Rep 126 S2 2011 33 38
22. P.J. Smith, J.A. Singleton National Center for Immunization and Respiratory Diseases; CDC County-level trends in vaccination coverage among children aged 19-35 months - U.S., 1995-2008 MMWR Surveill Summ 60 4 2011 1 86
23. L.Y. Fu, M. Weissman, R. McLaren Improving the quality of immunization delivery to an at-risk population: a comprehensive approach Pediatrics 129 2 2012 e496 e503
24. G.L. Langley, K.M. Nolan, T.W. Nolan, C.L. Norman, L.P. Provost The improvement guide: a practical approach to enhancing organizational performance 2nd ed. 2009 Jossey-Bass San Francisco CA
25. Agency for Healthcare Research and Quality Website 2011 Agency for Healthcare Research and Quality Rockville MD www.ahrq.org
26. Institute for Healthcare Improvement Pareto diagram (IHI tool) 2011 Institute for Healthcare Improvement Cambridge, MA www.IHI.org
27. Institute for Healthcare Improvement Cause and effect diagram (IHI tool) 2011 Institute for Healthcare Improvement Cambridge MA www.IHI.org
28. American Society for Quality Website Control charts (IHI tool) 2004 American Society for Quality Milwaukee WI www.ASQ.org
29. Institute for Innovation and Improvement Website Process mapping - an overview (Quality and Improvement Service Tools) www.institute.nhs.uk 2012
30. M.Q. Patton Developmental evaluation Eval Pract 15 3 1994 311 319
31. M.Q. Patton Developmental evaluation: applying complexity concepts to enhance innovation and use 2011 Guilford New York
32. L.D. Woodhouse, R. Toal, T. Nguyen A merged model of quality improvement and evaluation: maximizing return on investment Health Promot Pract 2013 [Epub ahead of print]
33. V.L. Plano Clark The adoption and practice of mixed methods: U.S. trends in federally funded health-related research Qual Inq 16 6 2010 428 440
34. J.W. Creswell, A.C. Klassen, V.L. Plano Clark, K.C. Smith Office of Behavioral and Social Sciences Research Best practices for mixed methods research in the health sciences August 2011 NIH obssr.od.nih.gov/mixed-methods- research
35. W. Livingood, N. Marshall, A. Peden Health districts as quality improvement collaboratives and multijurisdictional entities J Public Health Manag Pract 18 6 2012 561 570
36. L.M. Schouten, R.P. Grol, M.E. Hulscher Factors influencing success in quality-improvement collaboratives: development and psychometric testing of an instrument Implement Sci 5 2010 84
37. A. Biglan, D. Ary, A.C. Wagenaar The value of interrupted time-series experiments for community intervention research Prev Sci 1 1 2000 31 49
38. G. Duffy, K. McCoy, J. Moran, W. Riley The continuum of quality improvement in public health Q Manag Forum 35 4 2010 3 9 1
39. J. Fereday, E. Muir-Cochrane Demonstrating rigor using thematic analysis: a hybrid approach of inductive and deductive coding and theme development Int J Q Methods 5 1 2006 80 92
40. R.E. Boyatzis Transforming qualitative information: thematic analysis and code development 1998 Sage Thousand Oaks CA
41. A. Strauss, J. Corbin Basics of qualitative research: techniques and procedures for developing grounded theory 2nd ed. 1998 Sage Newbury Park CA
42. J.A. Smith, P. Flowers, M. Larkin Interpretative phenomenological analysis: theory, method and research 2009 Sage London
43. J. Ransom, K. Schaff, L. Kan Is there an association between local health department organizational and administrative factors and childhood immunization coverage rates? J Health Hum Serv Adm 34 4 2012 418 455
44. K. Walshe Understanding what works - and why - in quality improvement: the need for theory-driven evaluation Int J Qual Health Care 19 2 2007 57 59
45. W.C. Livingood, J.P. Allegrante, C.O. Airhihenbuwa Applied social and behavioral science to address complex health problems Am J Prev Med 41 5 2011 525 531