Knowledge management in small- and medium-sized enterprises

Journal of Information and Knowledge Management

Volumn 9, Issue 4, 2010, Pages 341-353

  Dipasquale, Joanna ^a   McInerney, Claire R ^a  

^a RUTGERS UNIVERSITY   (United States)

Author keywords

communication; metrics; Small business; small and medium sized enterprises; traits

Indexed keywords

EID: 84875481894     PISSN: 02196492     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0219649210002723     Document Type: Article

References (34)

1. Balestrin, A, LM Vargas and P Fayard (2008). Knowledge creation in small-firm networks. Journal of Knowledge Management, 12(2), 94-106.
2. Baumard, P (2002). Tacit knowledge in professional firms: The teachings of firms in very puzzling situations. Journal of Knowledge Management, 6(2), 135-151.
3. Chan, I and C-K Chao (2008). Knowledge management in small and medium-sized enterprises. Communications of the ACM, 51(4), 83-88.
4. Chen, S, Y Duan, JS Edwards and B Lehaney (2006). Toward understanding inter-organisational knowledge transfer needs in SMEs: Insight from a UK investigation. Journal of Knowledge Management, 10(3), 6-23.
5. Davenport, E (2002). Mundane knowledge management and microlevel organisational learning: An ethological approach. Journal of the American Society for Information Science and Technology, 53(12), 1038-1045.
6. Davenport, E (2004). Double agents: Visible and invisible work in an online community of practice. In Knowledge networks: Innovation through communities of practice, PM Hildreth and C Kimble (eds.). Hershey, PA: Idea Group, pp. 256-266.
7. Davenport, TH and L Prusak (1998). Working Knowledge: How Organisations Manage What They Know, Boston, MA: Harvard Business School Press.
8. Desouza, KC and Y Awazu (2006). Knowledge management at SMEs: Five peculiarities. Journal of Knowledge Management, 10(1), 32-43.
9. Fink, K and C Ploder (2006). The impact of knowledge process modeling on small and medium-sized enterprises (SME). Paper presented at I-Know '06: 6th International Conference on Knowledge Management, Innsbruk, Austria, pp. 47-51, Available at: http://triple-i.tugraz.at/blog/wp-content/uploads/2008/11/6the- impactof- knowledge-process-modelling-on-small.pdf (accessed 20 November 2009).
10. Fink, K and C Ploder (2009). Knowledge management toolkit for SMEs. International Journal of Knowledge Management, 5(1), 46-60.
11. Hall, H and M Goody (2007). KM, culture, and compromise: Interventions to promote knowledge sharing supported by technology in corporate environments. Journal of Information Science, 33, 181-188.
12. Heaton, L, P Bergeron, S Bertrand-Gastaldy andD Mercier (2005). Knowledge moves: A communication perspective. Paper presented at the Fifth European Conference on Organizational Knowledge, Learning, and Capabilities, Innsbruk, Austria. Available at: http://www2.warwick.ac.uk/fac/soc/wbs/conf/olkc/archive/ oklc5/ papers/i-1 heaton.pdf (accessed 3 December 2009).
13. Kerste, R and A Muizer (2002). Effective knowledge transfer to SMEs: Lessons from marketing and knowledge management. EIM Business and Research Policy. Available at: http://www.eim.net/pdf-ezIB200202.pdf (accessed 3 December 2009).
14. Langley, A, H Mintzberg, P Pitcher, E Posada and J Saint-Macary (1995). Opening up decision making: The view from the black stool. Organization Science, 6(3), 260-279.
15. Larsen, K, C McInerney, C Nyquist, D Silsbee and A Zagonel (2002). Learning organisations: A primer for group facilitators. Group Facilitation: A Research and Applications Journal, 4, 30-44.
16. Lim, D and J Klobas (2000). Knowledge management in small enterprises. Electronic Library, 18(6), 420-432.
17. McAdam, R and R Reid (2001). SME and large organisation perceptions of knowledge management: Comparisons and contrasts. Journal of Knowledge Management, 5(3), 231-241.
18. McInerney, C (2002). Knowledge management and the dynamic nature of knowledge. Journal of the American Society for Information Science and Technology, 53(12), 1009-1018.
19. Nonaka, I (1995). A dynamic theory of organisational knowledge creation. Organization Science, 5(1), 14-37.
20. Nunes, MB, F Annansingh, B Eaglestone and R Wakefield (2006). Knowledge management issues in knowledgeintensive SMEs. Journal of Documentation, 62(1), 101-119.
21. Ordanini, A (2006). Information Technology and Small Businesses: Antecedents and Consequences of Technology Adoption, Cheltenham, UK: Edward Elgar.
22. Pavlin, S (2006). Community of practice in a small research institute. Journal of Knowledge Management, 10(4), 136-144.
23. Radzeviciene, D (2008). Developing small and medium enterprises using knowledge management frameworks: A case study in Lithuania. Aslib Proceedings: New Information Perspectives, 60(6), 672-685.
24. Size Standards Division, Office of Government Contracting and Business Development, Small Business Administration (n.d.), SBA size standards methodology, Size Standards Division, Office of Government Contracting and Business Development, Small Business Administration, Washington, D.C. Available at http://www.sba.gov/idc/groups/public/documents/sba homepage/size standards methodology.pdf (accessed 18 November 2009).
25. Small Business Administration, Office of Advocacy (2009). U.S. SBA office of advocacy frequently asked questions, 2009. Small Business Administration, Office of Advocacy, Washington, D.C., Available at http://www.sba.gov/advo/ stats/sbfaq.pdf (accessed 18 November 2009).
26. Southon, FCG, RJ Todd and M Seneque (2002). Knowledge management in three organisations: An exploratory study, Journal of the American Society for Information Science and Technology, 53(12), 1047-1059.
27. Supyuenyong, V (2009). Influence of SME characteristics on knowledge management processes: The case study of enterprise resource planning service providers. Journal of Enterprise Information Management, 22(1/2), 63-80.
28. Szulanski, G (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17 Special Issue: Knowledge and the Firm, 27-43.
29. Thorpe, R, O Jones, A Macpherson and R Holt (2008). The evolution of business knowledge in smaller firms. In The Evolution of Business Knowlege, H. Scarborough (ed.), pp. 23-50. New York: Oxford University Press.
30. uit Beijerse, R (2000). Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs. Journal of Knowledge Management, 4(1), 162ff.
31. Wenger, E (1998). Communities of Practice: Learning Meaning, and Identity, New York, NY: Cambridge University Press.
32. Wenger, E, R McDermott and WM Snyder (2002). A Guide to Managing Knowledge: Cultivating Communities of Practice, Boston, MA: Harvard Business School Press.
33. Wikert, A and R Herschel (2001). Knowledge management issues for smaller business. Journal of Knowledge Management, 5(4), 329-337.
34. Wong, KY and E Aspinwall (2005). An empirical study of the important factors for knowledge-management adoption in the SME sector. Journal of Knowledge Management, 9(3), 64-82.