Linking work system analysis and technical analysis using a conceptual model underlying the work system framework

19th Workshop on Information Technologies and Systems, WITS 2009

Volumn , Issue , 2009, Pages 19-24

  Alter, Steven ^a   Bolloju, Narasimha ^b   Vogel, Douglas ^b  

^a UNIVERSITY OF SAN FRANCISCO   (United States)

^b CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Conceptual model; Systems analysis; Work systems framework

Indexed keywords

INFORMATION TECHNOLOGY;

BUSINESS PROFESSIONALS; COMPUTERIZED TOOLS; CONCEPTUAL MODEL; SOCIOTECHNICAL; SOCIOTECHNICAL SYSTEMS; TECHNICAL ANALYSIS; TECHNICAL EXPERTS; WORK SYSTEM;

SYSTEMS ANALYSIS;

EID: 84874633884     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (8)

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3. Alter, S. "Service System Fundamentals: Work System, Value Chain, and Life Cycle, " IBM Systems Journal, (47:1), 2008b, pp. 71-85.
4. Hall, J.M. and Johnson, M.E. "When Should a Process Be Art?" Harvard Business Review, March, 2009, pp. 58-64.
5. Hevner, A., March, S., Park, J. and Ram, S. "Design Science in Information Systems Research, " MIS Quarterly, (28:1), 2004, pp. 75-105.
6. Hill, C., Yates, R., Jones, C. and Kogan, S. L. (2006) "Beyond predictable workflows: Enhancing productivity in artful business processes, " IBM Systems Journal, (45:4), pp. 663-682.
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8. Markus, M.L. and Mao, J-Y. "Participation in Development and Implementation - Updating An Old, tired Concept for Today's IS Contexts, " Journal of the Association for Information Systems, (5:11), 2004, pp. 514-544.