Care managers' challenges in using multiple health IT applications

Proceedings of the Human Factors and Ergonomics Society

Volumn , Issue , 2012, Pages 1748-1752

  Alyousef, Bashar ^a   Carayon, Pascale ^a   Hoonakker, Peter ^a   Hundt, Ann Schoofs ^a   Cartmill, Randi ^a   Tomcavage, Janet ^b   Salek, Doreen ^b   Hassol, Andrea ^c   Chaundy, Kimberly ^b   Younkin, Jim ^b   Walker, James ^b  

^a University of Wisconsin Madison   (United States)

^b GEISINGER HEALTH SYSTEM   (United States)

^c ABT ASSOCIATES   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INTERFACE DESIGNS; IT APPLICATIONS; MULTIPLE APPLICATIONS; PATIENT CARE; PATIENT INFORMATION; WEB-BASED SURVEYS; WORK SYSTEM;

HEALTH; MANAGEMENT; MANAGERS;

INFORMATION TECHNOLOGY;

EID: 84873415352     PISSN: 10711813     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1177/1071181312561350     Document Type: Conference Paper

References (15)

1. Carayon, P., Alyousef, B., Hoonakker, P., Schoofs Hundt, A., Cartmill, R., Tomcavage, J., Hassol, A., Chaundy, K., Larson, S., Younkin, J., & Walker, J. (2012). Challenges to care coordination posed by the use of multiple health IT applications. Work, 41(2), 4468-4473
2. Carayon, P., Schoofs Hundt, A., Karsh, B.-T., Gurses, A. P., Alvarado, C. J., Smith, M., & Brennan, P. F. (2006). Work system design for patient safety: The SEIPS model. Quality and Safety in Health Care, 15(suppl 1), i50-i58
3. Carayon, P., & Smith, M. J. (2000). Work organization and ergonomics. Applied Ergonomics, 31(6), 649-662
4. Fagnan, L. J., Dorr, D. A., Davis, M., McGinnis, P., Mahler, J., King, M. M., & Michaels, L. (2011). Turning on the care coordination switch in rural primary care: Voices from the practices-clinician champions, clinician partners, administrators, and nurse care managers. The Journal of Ambulatory Care Management, 34(3), 304-318
5. Golden, A. G., Tewary, S., Dang, S., & Roos, B. A. (2010). Care management's challenges and opportunities to reduce the rapid rehospitalization of frail community-dwelling older adults. Gerontologist, 50(4), 451-458
6. Hansen, L. O., Young, R. S., Hinami, K., Leung, A., & Williams, M. V. (2011). Interventions to reduce 30-day rehospitalization: A systematic review. Annals of Internal Medicine, 155(8), 520-528
7. Jencks, S. F., Williams, M. V., & Coleman, E. A. (2009). Rehospitalizations among patients in the Medicare Fee-for-Service program. New England Journal of Medicine, 360(14), 1418-1428
8. Kruzikas, D., Jiang, H., Remus, D., Barrett, M., Coffey, R., & Andrews, R. (2004). Preventable hospitalizations: A window into primary and preventive care. Rockville, MD: Agency for Healthcare Research and Quality
9. Maliski, S. L., Clerkin, B., & Litwin, M. S. (2004). Describing a nurse case manager intervention to empower low-income men with prostate cancer. Oncology Nursing Forum, 31(1), 57-64
10. McDonald, K., Schultz, E., Albin, L., Pineda, N., Lonhart, J., Sundaram, V., Smith-Spangler, C., Brustrom, J., & Malcolm, E. (2010). Care Coordination Atlas (Version 3 ed.) (Prepared by Stanford University under subcontract to Battelle on Contract No. 290-04-0020)
11. Naylor, M. D., Aiken, L. H., Kurtzman, E. T., Olds, D. M., & Hirschman, K. B. (2011). The importance of transitional care in achieving health reform. Health Affairs, 30(4), 746-754
12. Oliva, N. L. (2010). A closer look at nurse case management of communitydwelling older adults: Observations from a longitudinal study of care coordination in the chronically Ill. Professional Case Management, 15(2), 90-100
13. Smith, M. J., & Carayon-Sainfort, P. (1989). A balance theory of job design for stress reduction. International Journal of Industrial Ergonomics, 4(1), 67-79
14. Steele, G. D., Haynes, J. A., Davis, D. E., Tomcavage, J., Stewart, W. F., Graf, T. R., Paulus, R. A., Weikel, K., & Shikles, J. (2010). How Geisinger's advanced medical home model argues the case for rapidcycle innovation. Health Affairs, 29, 2047-2053
15. Tomcavage, J., Littlewood, D., Salek, D., & Sciandra, J. (2012). Advancing the role of nursing in the medical home model. Nursing Administration Quarterly, 36(3), 194-202