The voices of limited english proficiency latina mothers on pediatric primary care: Lessons for the medical home

Maternal and Child Health Journal

Volumn 17, Issue 1, 2013, Pages 95-109

  DeCamp, Lisa Ross ^a   Kieffer, Edith ^b   Zickafoose, Joseph S ^c   DeMonner, Sonya ^b,d   Valbuena, Felix ^e   Davis, Matthew M ^b,c   Heisler, Michele ^b,d  

^a JOHNS HOPKINS UNIVERSITY SCHOOL OF MEDICINE   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

^c UNIVERSITY OF MICHIGAN MEDICAL SCHOOL   (United States)

^d VETERANS AFFAIRS MEDICAL CENTER   (United States)

^e NONE   (United States)

Author keywords

Disparities; Latino; Medical home; Primary care; Qualitative research

Indexed keywords

ADULT; ARTICLE; CHILD; CHILD HEALTH CARE; COMMUNICATION DISORDER; ETHNOLOGY; FEMALE; HEALTH CARE DELIVERY; HEALTH CARE DISPARITY; HEALTH CARE SURVEY; HISPANIC; HUMAN; HUMAN RELATION; INTERVIEW; LANGUAGE; MALE; MOTHER; ORGANIZATION AND MANAGEMENT; PARTICIPATORY RESEARCH; PATIENT CARE; PEDIATRICS; PRIMARY HEALTH CARE; QUALITATIVE RESEARCH; SOCIOECONOMICS; STATISTICS; URBAN POPULATION; UTILIZATION REVIEW;

ADULT; CHILD; CHILD HEALTH SERVICES; COMMUNICATION BARRIERS; COMMUNITY-BASED PARTICIPATORY RESEARCH; FEMALE; HEALTH CARE SURVEYS; HEALTH SERVICES ACCESSIBILITY; HEALTHCARE DISPARITIES; HISPANIC AMERICANS; HUMANS; INTERVIEWS AS TOPIC; LANGUAGE; MALE; MOTHERS; PATIENT-CENTERED CARE; PEDIATRICS; PRIMARY HEALTH CARE; PROFESSIONAL-FAMILY RELATIONS; QUALITATIVE RESEARCH; SOCIOECONOMIC FACTORS; URBAN POPULATION;

MLCS; MLOWN;

EID: 84873411502     PISSN: 10927875     EISSN: 15736628     Source Type: Journal    
DOI: 10.1007/s10995-012-0951-9     Document Type: Article

References (56)

1. Brotanek, J. M., Halterman, J., Auinger, P., & Weitzman, M. (2005). Inadequate access to care among children with asthma from Spanish-speaking families. Journal of Health Care for the Poor and Underserved, 16(1), 63-73.
2. Coker, T. R., Rodriguez, M. A., & Flores, G. (2010). Familycentered care for US children with special health care needs: Who gets it and why? Pediatrics, 125(6), 1159-1167.
3. Flores, G., Fuentes-Afflick, E., Barbot, O., et al. (2002). The health of Latino children: Urgent priorities, unanswered questions, and a research agenda. JAMA, 288(1), 82-90.
4. Flores, G., Olson, L., & Tomany-Korman, S. C. (2005). Racial and ethnic disparities in early childhood health and health care. Pediatrics, 115(2), e183-e193.
5. Flores, G., & Tomany-Korman, S. C. (2008). The language spoken at home and disparities in medical and dental health, access to care, and use of services in US children. Pediatrics, 121(6), e1703-e1714.
6. Guerrero, A. D., Chen, J., Inkelas, M., Rodriguez, H. P., & Ortega, A. N. (2010). Racial and ethnic disparities in pediatric experiences of family-centered care. Medical Care, 48(4), 388-393.
7. Halfon, N., Inkelas, M., Mistry, R., & Olson, L. M. (2004). Satisfaction with health care for young children. Pediatrics, 113(6 Suppl), 1965-1972.
8. Ngui, E. M., & Flores, G. (2006). Satisfaction with care and ease of using health care services among parents of children with special health care needs: The roles of race/ethnicity, insurance, language, and adequacy of family-centered care. Pediatrics, 117(4), 1184-1196.
9. Raphael, J. L., Guadagnolo, B. A., Beal, A. C., & Giardino, A. P. (2009). Racial and ethnic disparities in indicators of a primary care medical home for children. Academic Pediatric, 9(4), 221-227.
10. Stevens, G. D., Pickering, T. A., Seid, M., & Tsai, K. Y. (2009). Disparities in the national prevalence of a quality medical home for children with asthma. Academic Pediatric, 9(4), 234-241.
11. Stevens, G. D., Seid, M., Pickering, T. A., & Tsai, K. Y. (2010). National disparities in the quality of a medical home for children. Maternal and Child Health Journal, 14, 580-589.
12. Strickland, B. B., Singh, G. K., Kogan, M. D., Mann, M. Y., van Dyck, P. C., & Newacheck, P. W. (2009). Access to the medical home: New findings from the 2005-2006 National Survey of Children with Special Health Care Needs. Pediatrics, 123(6), e996-e1004.
13. Weech-Maldonado, R., Morales, L. S., Spritzer, K., Elliott, M., & Hays, R. D. (2001). Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Services Research, 36(3), 575-594.
14. Yu, S. M., Huang, Z. J., Schwalberg, R. H., & Nyman, R. M. (2006). Parental English proficiency and children's health services access. American Journal of Public Health, 96(8), 1449-1455.
15. Yu, S. M., Nyman, R. M., Kogan, M. D., Huang, Z. J., & Schwalberg, R. H. (2004). Parent's language of interview and access to care for children with special health care needs. Ambulatory Pediatrics, 4(2), 181-187.
16. Yu, S. M., & Singh, G. K. (2009). Household language use and health care access, unmet need, and family impact among CSHCN. Pediatrics, 124(Suppl 4), S414-S419.
17. Zambrana, R. E., & Carter-Pokras, O. (2004). Improving health insurance coverage for Latino children: a review of barriers, challenges and State strategies. Journal of the National Medical Association, 96(4), 508-523.
18. Zambrana, R. E., & Logie, L. A. (2000). Latino child health: Need for inclusion in the US national discourse. American Journal of Public Health, 90(12), 1827-1833.
19. DeCamp, L. R., & Bundy, D. G. (2011). Generational status, health insurance, and public benefit participation among lowincome Latino children. Maternal and Child Health Journal. doi:10.1007/s10995-011-0779-8.
20. Ku, L. (2007). Improving health insurance and access to care for children in immigrant families. Academic Pediatric, 7(6), 412-420.
21. Ojeda, V. D., & Brown, E. R. (2005). Mind the gap: parents' citizenship as predictor of Latino children's health insurance. Journal of Health Care for the Poor and Underserved, 16(3), 555-575.
22. Van Wie, A., Ziegenfuss, J., Blewett, L. A., & Davern, M. (2008). Persistent disparities in health insurance coverage: Hispanic children, 1996 to 2005. Journal of Health Care for the Poor and Underserved, 19(4), 1181-1191.
23. Seid, M., Stevens, G. D., & Varni, J. W. (2003). Parents' perceptions of pediatric primary care quality: Effects of race/ethnicity, language, and access. Health Services Research, 38(4), 1009-1032.
24. Stevens, G. D., & Shi, L. (2002). Effect of managed care on children's relationships with their primary care physicians: Differences by race. Archives of Pediatrics and Adolescent Medicine, 156(4), 369-377.
25. Dougherty, D., Schiff, J., & Mangione-Smith, R. (2011). The children's health insurance program reauthorization act quality measures initiatives: Moving forward to improve measurement, care, and child and adolescent outcomes. Academic Pediatric, 3(Suppl 1), S1-S10.
26. Flores, G. (2010). Technical report-racial and ethnic disparities in the health and health care of children. Pediatrics, 125(4), e979-e1020.
27. Medical Home Initiatives for Children With Special Needs Project Advisory Committee, & American Academy of Pediatrics. (2002). The medical home. Pediatrics, 110(1 Pt 1), 184-186.
28. Homer, C. J. (2009). Health disparities and the primary care medical home: Could it be that simple? Academic Pediatric, 9(4), 203-205.
29. Beal, A. C., Doty, M. M., Hernandez, S. E., Shea, K. K.,& Davis, K. (2007). Closing the divide: How medical homes promote equity in health care: Results from The Commonwealth Fund 2006 Health Care Quality Survey. Washington, DC: The Commonwealth Fund.
30. Abrams, M., Schor, E. L., & Schoenbaum, S. (2010). How physician practices could share personnel and resources to support medical homes. Health Affairs, 29(6), 1194-1199.
31. Bechtel, C., & Ness, D. L. (2010). If you build it, will they come? Designing truly patient-centered health care. Health Affairs, 29(5), 914-920.
32. Berenson, R. A., Hammons, T., Gans, D. N., et al. (2008). A house is not a home: Keeping patients at the center of practice redesign. Health Affairs, 27(5), 1219-1230.
33. Dockterman, D. (2011). Statistical portrait of hispanics in the United States, 2009. Washington, DC: The Pew Hispanic Center. Available at: http://pewhispanic.org/factsheets/factsheet.php?FactsheetID=70. Last accessed August 17, 2011.
34. Israel, B. A., Eng, E., Schulz, A. J., & Parker, E. A. (Eds.). (2005). Methods in community-based participatory research for health (1st ed.). San Francisco: Jossey-Bass.
35. Patton, M. (2002). Qualitative evaluation and research methods (3rd ed.). Thousand Oaks, CA: Sage Publications.
36. Heisler, M., Spencer, M., Forman, J., et al. (2009). Participants' assessments of the effects of a community health worker intervention on their diabetes self-management and interactions with healthcare providers. American Journal of Preventative Medicine, 37(6), S270-S279.
37. Barbour, R. S. (2001). Checklists for improving rigour in qualitative research: A case of the tail wagging the dog? BMJ, 322(7294), 1115-1117.
38. Clark, L. (2002). Mexican-origin mothers' experiences using children's health care services. Western Journal of Nursing Research, 24(2), 159-179.
39. Clark, L., & Redman, R. W. (2007). Mexican immigrant mothers' expectations for children's health services. Western Journal of Nursing Research, 29(6), 670-690.
40. Arauz Boudreau, A. D., Fluet, C. F., Reuland, C. P., Delahaye, J., Perrin, J. M., & Kuhlthau, K. (2010). Associations of providers' language and cultural skills with Latino parents' perceptions of well-child care. Academic Pediatric, 10(3), 172-178.
41. Coker, T. R., Chung, P. J., Cowgill, B. O., Chen, L., & Rodriguez, M. A. (2009). Low-income parents' views on the redesign of well-child care. Pediatrics, 124(1), 194-204.
42. Office of Minority Health. (2001). National standards for culturally and linguistically appropriate services in health care. Washington, DC: US Department of Health and Human Services.
43. Taveras, E. M., Durousseau, S., & Flores, G. (2004). Parents' beliefs and practices regarding childhood fever: A study of a multiethnic and socioeconomically diverse sample of parents. Pediatric Emergency Care, 20(9), 579-587.
44. Cohee, L. M., Crocetti, M. T., Serwint, J. R., Sabath, B., & Kapoor, S. (2010). Ethnic differences in parental perceptions and management of childhood fever. Clinical Pediatrics, 49(3), 221-227.
45. Crocetti, M., Sabath, B., Cranmer, L., Gubser, S., & Dooley, D. (2009). Knowledge and management of fever among Latino parents. Clinical Pediatrics, 48(2), 183-189.
46. Brousseau, D. C., Hoffmann, R. G., Yauck, J., Nattinger, A. B., & Flores, G. (2005). Disparities for latino children in the timely receipt of medical care. Academic Pediatric, 5(6), 319-325.
47. Sobo, E. J., Seid, M., & Reyes Gelhard, L. (2006). Parent-identified barriers to pediatric health care: A process-oriented model. Health Services Research, 41(1), 148-172.
48. Bundy, D. G., Randolph, G. D., Murray, M., Anderson, J., & Margolis, P. A. (2005). Open access in primary care: results of a North Carolina pilot project. Pediatrics, 116(1), 82-87.
49. Murray, M., Bodenheimer, T., Rittenhouse, D., & Grumbach, K. (2003). Improving timely access to primary care-case studies of the advanced access model. JAMA, 289(8), 1042-1046.
50. Belardi, F. G., Weir, S., & Craig, F. W. (2004). A controlled trial of an advanced access appointment system in a residency family medicine center. Family Medicine, 36(5), 341-345.
51. Mallard, S. D., Leakeas, T., Duncan, W. J., Fleenor, M. E., & Sinsky, R. J. (2004). Same-day scheduling in a public health clinic: A pilot study. Journal of Public Health Management and Practice, 10(2), 148-155.
52. O'Connor, M. E., Matthews, B. S., & Gao, D. X. (2006). Effect of open access scheduling on missed appointments, immunizations, and continuity of care for infant well-child care visits. Archives of Pediatrics and Adolescent Medicine, 160(9), 889-893.
53. O'Hare, C. D., & Corlett, J. (2004). The outcomes of open-access scheduling. Family Practice Management, 11(2), 35-38.
54. Bodenheimer, T. (2011). Lessons from the trenches-a highfunctioning primary care clinic. New England Journal of Medicine, 365(1), 5-8.
55. Flores, G., Abreu, M., & Tomany-Korman, S. C. (2006). Why are Latinos the most uninsured racial/ethnic group of US children? A community-based study of risk factors for and consequences of being an uninsured Latino child. Pediatrics, 118(3), e730-e740.
56. Flores, G., Abreu, M., Chaisson, C. E., et al. (2005). A randomized, controlled trial of the effectiveness of community-based case management in insuring uninsured Latino children. Pediatrics, 116(6), 1433-1441.