Crisis Communication and Terrorist Attacks: Framing a Response to the 2004 Madrid Bombings and 2005 London Bombings

The Handbook of Crisis Communication

Volumn , Issue , 2010, Pages 449-466

  Canel, María José ^a   Sanders, Karen ^b  

^a UNIVERSIDAD COMPLUTENSE DE MADRID   (Spain)

^b UNIVERSIDAD SAN PABLO CEU   (Spain)

Author keywords

Clear crisis communication plan and strategy; Coombs' application of situational crisis communication theory (SCCT) to crisis management; Crisis communication and terrorism; Crisis communication and terrorist attacks response to 2004 Madrid bombings and 2005 London bombings; Crucial significance of relationship between discourse and actions; Entman's framing analysis complemented by Van Dijk's approach; Government reputation and attribution of responsibility; Terrorist attack case of crisis communication; Terrorist attacks implying important communication dimension; Two governments' framing of communication response

Indexed keywords

EID: 84872798530     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781444314885.ch22     Document Type: Chapter

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