Combined effects of positive and negative affectivity and job satisfaction on job performance and turnover intentions

Journal of Psychology: Interdisciplinary and Applied

Volumn 147, Issue 2, 2013, Pages 105-123

  Bouckenooghe, Dave ^a   Raja, Usman ^a   Butt, Arif Nazir ^b  

^a BROCK UNIVERSITY   (Canada)

^b LAHORE UNIVERSITY OF MANAGEMENT SCIENCES   (Pakistan)

Author keywords

job performance; job satisfaction; negative affectivity; positive affectivity; turnover

Indexed keywords

ADULT; ARTICLE; BEHAVIOR; CHARACTER; EMOTIONAL DISORDER; FEMALE; HUMAN; INDIVIDUALITY; JOB SATISFACTION; MALE; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL THEORY; PSYCHOMETRY; QUESTIONNAIRE; STATISTICS;

ADULT; AFFECTIVE SYMPTOMS; CHARACTER; EMPLOYEE PERFORMANCE APPRAISAL; FEMALE; HUMANS; INDIVIDUALITY; INTENTION; JOB SATISFACTION; MALE; PERSONNEL TURNOVER; PSYCHOLOGICAL THEORY; PSYCHOMETRICS; QUESTIONNAIRES; STATISTICS AS TOPIC;

EID: 84872442360     PISSN: 00223980     EISSN: 19401019     Source Type: Journal    
DOI: 10.1080/00223980.2012.678411     Document Type: Article

References (134)

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3. Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44, 1-26.
4. Barsade, S. G., Brief, A. P., & Spataro, S. E. (2003). The affective revolution in organizational behavior: The emergence of a paradigm. In J. Greenberg (Ed.), OB: The state of the science (pp. 3-52). Hillsdale, NJ: L. Erlbaum Associates.
5. Barsade, S., & Gibson, D. E. (2007).Why does affect matter in organizations? Academy of Management Perspectives, 21, 36-59.
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8. Burke, M. J., Brief, A. P., & George, J. M. (1993). The role of negative affectivity in understanding relations between self-reports of stressors and strains: A comment on the applied psychology literature. Journal of Applied Psychology, 78, 402-412.
9. Butt, A. N., Choi, J. N., & Jaeger, A. (2005). The effects of self-emotion, counterpart emotion, and counterpart behavior on negotiator behavior: A comparison of individuallevel and dyad-level dynamics. Journal of Organizational Behavior, 26, 681-704.
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11. Carsten, J. M., & Spector, P. E. (1987). Unemployment, job satisfaction and employee turnover: A meta-analytic test of the Muchinsky model. Journal of Applied Psychology 72, 199-212.
12. Chiu, R. K., & Francesco, A. M. (2003). Dispositional traits and turnover intention. Examining the mediating role of job satisfaction and affective commitment. International Journal of Manpower, 24, 284-298.
13. Connolly, J.J., & Viswesvaran, C. (2000). The role of affectivity in job satisfaction: A meta-analysis. Personality and Individual Differences, 29, 265-281.
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15. Diener, E., & Emmons, R. A. (1984). The independence of positive and negative affect. Journal of Personality and Social Psychology, 47, 1105-1117.
16. Elfenbein, H. A. (2008). Emotion in organizations: A review and theoretical integration. Academy of Management Annals, 1, 315-386.
17. Festinger, L. (1957). A theory of cognitive dissonance. Stanford, CA: Stanford University Press.
18. Funder, D.C. (2000). Gone with the wind: Individual differences in heuristics and biases undermine the implication of systematic irrationality. Behavioral and Brain Sciences 23, 673-674.
19. George, J. M. (1991). State or trait: Effects of positive mood on prosocial behaviors at work. Journal of Applied Psychology, 76, 299-307.
20. George, J.M. (1992). The role of personality in organizational life: Issues and evidence. Journal of Management, 18, 185-213.
21. George, J. M., & Jones, G. R. (1996). The experience of work and turnover intentions: Interactive effects of value attainment, job satisfaction, and positive mood. Journal of Applied Psychology, 81, 318-325.
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29. Iverson, R. D. (1996). Employee acceptance of organizational change: The role of organizational commitment. The International Journal of Human Resource Management, 7 122-149.
30. Izard, C. E. (1993). Organizational and motivational functions of discrete emotions. In M. Lewis and J. M. Haviland (Eds.), Handbook of emotions. New York, NY: Guilford Press.
31. Johnson, R. E., Tolentino, A. L., Rodopman, O. B.,&Cho, E. (2010).We (sometimes) know not how we feel: Predicting work behaviors with an implicit measure of trait affectivity. Personnel Psychology. 63, 197-219.
32. Jones, E., Chonko, L., Rangarajan, D., & Roberts, J. (2007). The role of overload on job attitudes, turnover intentions, and salesperson performance. Journal of Business Research, 60, 663-671.
33. Judge, T. A., & Larsen, R. J. (2001). Dispositional affect and job satisfaction: A review and theoretical extension. Organizational Behavior and Human Decision Processes, 86 67-98.
34. Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfactionYjob performance relationship: A qualitative and quantitative review. Psychological Bulletin 127, 376-407.
35. Judge, T. A., & Watanabe, S. (1995). Is the past prologue? A test of Ghiselli's hobo syndrome. Journal of Management, 21, 211-229.
36. Kaplan, S., Bradley, J. C., Luchman, J. N., & Haynes, D. (2009). On the role of positive and negative affectivity in job performance: A meta-analytic investigation. Journal of Applied Psychology, 94, 162-176.
37. Keith, N., & Frese, M. (2008). Performance Effects of Error Management Training: A Meta-Analysis. Journal of Applied Psychology, 93, 59-69.
38. Larsen, R. J., & Ketelaar, T. (1991). Personality and susceptibility to positive and negative emotional states. Journal of Personality and Social Psychology, 61, 132-140.
39. Levin, I., & Stokes, J.P. (1989). Dispositional approach to job satisfaction: Role of negative affectivity. Journal of Applied Psychology, 74, 752-758.
40. Locke, E. A. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.) Handbook of industrial and organizational psychology (pp. 1297-1350). Chicago: Rand McNally.
41. Lucas, R. E., Diener, E., & Suh, E. (1996). Discriminant validity of well-being measures. Journal of Personality and Social Psychology, 71, 616-628.
42. Lyubomirsky, S., King, L., & Diener, E. (2005). The benefits of frequent positive affect: Does happiness lead to success? Psychological Bulletin, 131, 803-855.
43. March, J. G., & Simon, H. A. (1958). Organizations. New York, NY: Wiley.
44. Mischel, W., &, Shoda, Y. (1998). Reconciling processing dynamics and personality dispositions. Annual Review of Psychology, 49, 229-258.
45. Necowitz, L. B., & Roznowski, M. (1994). Negative affectivity and job satisfaction: Cognitive processes underlying the relationship and effects on employee behaviors. Journal of Vocational Behaviour, 45, 270-294.
46. Petty,M.M., McGee, G.W.,&Cavender, J.W. (1984). A meta-analysis of the relationships between individual job satisfaction and individual performance. Academy of Management Review, 9, 712-721.
47. Raja, U., & Johns, G. (2010). Joint effects of personality and job scope on organizational behaviors. Human Relations, 63, 985-1007.
48. Raja, U., Johns, G., & Natlianis, F. (2004). The impact of personality on psychological contracts. Academy of Management Journal, 47, 350-367.
49. Rowold, J., & Rohmann, A. (2009). Transformational and transactional leadership styles followers' positive and negative emotions, and performance in German nonprofit orchestras. Nonprofit Management & Leadership, 20, 41-59.
50. Seashore, S. E., Lawler, E. E.,Mirvis, P.,&Cammann, C. (1982). Observing and measuring organizational change: A guide to field practice. New York, NY: John Wiley.
51. Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3, 356-367.
52. Staw, B. M. (1984). Organizational behavior: A review and reformulation of the field's outcome variables. In M. R. Rosenzweig, & L. W. Porter (Eds.), Annual review of psychology (pp. 627-666). Palo Alto, CA: Annual Reviews.
53. Steers, R. M., &Mowday, R. T. (1981). Employee turnover and post-decision accommodation processes. In L. Cummings & B. Staw (Eds.), Research in organizational behavior (pp. 235-281). Greenwich, CT: JAI Press.
54. Tett, R. P., & Burnett, D. D. (2003). A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88, 500-517.
55. Tett, R. P., & Guterman, H. A. (2000). Situation trait relevance, trait expression, and crosssituational consistency: Testing a principle of trait activation. Journal of Research in Personality, 34, 397-423.
56. Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention: Path analyses on meta-analytic findings. Personnel Psychology, 46, 259-293.
57. Thoresen, C. J., Kaplan, S. A., Barsky, A., Warren, C. R., & deChermont, K. (2003). The affective underpinnings of job perceptions and attitudes: A meta-analytic review and integration. Psychological Bulletin, 129, 914-945.
58. Tuccitto, D. E., Giacobbi, P. R., & Leite, W. L. (2010). The internal structure of positive and negative affect: A confirmatory factor analysis of the PANAS. Educational & Psychological Measurement, 70, 125-141.
59. Van Gundy, A. (1987). Organizational creativity and innovation. In S. G. Isaksen (Ed.) Frontiers of creativity research. Buffalo, NY: Bearly.
60. Watson, D. (2000). Mood and temperament. New York, NY: Guilford Press.
61. Watson, D., & Clark, L.A. (1984). Negative affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96, 465-490.
62. Watson, D., Clark, L.A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.
63. Watson, D., Wiese, D., Vaidya, J., & Tellegen, A. E. (1999). The two general activation systems of affect: Structural findings, evolutionary considerations, and psychobiological evidence. Journal of Personality and Social Psychology, 76, 820-838.
64. Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work. In B.M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (pp. 1-74). Greenwich CT: JAI Press.
65. Williams, L., & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management 17, 601-617.
66. Zhou, J., & George, J. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44, 682-696.
67. Zimmerman, R. D. (2008). Understanding the impact of personality traits on individuals' turnover decisions: A meta-analytic path model. Personnel Psychology, 61, 309-348.
68. Aiken, L. S., and, West, S. G. 1991. Multiple regression: Testing and interpreting interactions, Newbury Park, London: Sage.
69. Ajzen, I. 2002. Nature and operation of attitudes. Annual Review of Psychology, 52: 27-58.
70. Barrick, M. R., and, Mount, M. K. 1991. The big five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44: 1-26.
71. Barsade, S. G., Brief, A. P., and, Spataro, S. E. 2003. " The affective revolution in organizational behavior: The emergence of a paradigm ". In OB: The state of the science, Edited by: Greenberg, J. 3-52. Hillsdale, NJ: L. Erlbaum Associates.
72. Barsade, S., and, Gibson, D. E. 2007. Why does affect matter in organizations?. Academy of Management Perspectives, 21: 36-59.
73. Bernardin, H. J. 1977. The relationship of personality variables to organizational withdrawal. Personnel Psychology, 30: 17-27.
74. Bruk-Lee, V., Khoury, H., Nixon, A. E., Goh, A., and, Spector, P. E. 2009. Replicating and extending past personality/job satisfaction meta-analyses. Human Performance, 22: 156-189.
75. Burke, M. J., Brief, A. P., and, George, J. M. 1993. The role of negative affectivity in understanding relations between self-reports of stressors and strains: A comment on the applied psychology literature. Journal of Applied Psychology, 78: 402-412.
76. Butt, A. N., Choi, J. N., and, Jaeger, A. 2005. The effects of self-emotion, counterpart emotion, and counterpart behavior on negotiator behavior: A comparison of individual-level and dyad-level dynamics. Journal of Organizational Behavior, 26: 681-704.
77. Cammann, C., Fichman, M., Jenkins, D., and, Klesh, J. R. 1983. " The Michigan Organizational Assessment Questionnaire ". In Assessing organizational change: A guide to methods, measures and practices, Edited by: Seashore, S. E., Lawler, E. E., Mirvis, P. H., C. and Cammann, C. 71-138. New York, NY: Wiley.
78. Carsten, J. M., and, Spector, P. E. 1987. Unemployment, job satisfaction and employee turnover: A meta-analytic test of the Muchinsky model. Journal of Applied Psychology, 72: 199-212.
79. Chiu, R. K., and, Francesco, A. M. 2003. Dispositional traits and turnover intention. Examining the mediating role of job satisfaction and affective commitment. International Journal of Manpower, 24: 284-298.
80. Connolly, J. J., and, Viswesvaran, C. 2000. The role of affectivity in job satisfaction: A meta-analysis. Personality and Individual Differences, 29: 265-281.
81. Crawford, J. R., and, Henry, J. D. 2004. The positive and negative affect schedule (PANAS): Construct validity, measurement properties and normative data in a large non-clinical sample. British Journal of Clinical Psychology, 43: 245-265.
82. Diener, E., and, Emmons, R. A. 1984. The independence of positive and negative affect. Journal of Personality and Social Psychology, 47: 1105-1117.
83. Elfenbein, H. A. 2008. Emotion in organizations: A review and theoretical integration. Academy of Management Annals, 1: 315-386.
84. Festinger, L. 1957. A theory of cognitive dissonance, Stanford, CA: Stanford University Press.
85. Funder, D. C. 2000. Gone with the wind: Individual differences in heuristics and biases undermine the implication of systematic irrationality. Behavioral and Brain Sciences, 23: 673-674.
86. George, J. M. 1991. State or trait: Effects of positive mood on prosocial behaviors at work. Journal of Applied Psychology, 76: 299-307.
87. George, J. M. 1992. The role of personality in organizational life: Issues and evidence. Journal of Management, 18: 185-213.
88. George, J. M., and, Jones, G. R. 1996. The experience of work and turnover intentions: Interactive effects of value attainment, job satisfaction, and positive mood. Journal of Applied Psychology, 81: 318-325.
89. Ghiselli, E. E. 1974. Some perspectives for industrial psychology. American Psychologist, 80: 80-87.
90. Gray, J. A. 1970. The psychophysiological basis of introversion- extraversion. Behaviour Research and Therapy, 8: 249-266.
91. Hobfoll, S. E. 1989. Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44: 513-524.
92. Hom, P. W., and, Griffeth, R. W. 1995. Employee turnover, Cincinnati, OH: South-Western.
93. Hoppock, R. 1935. Job Satisfaction, New York, NY: Harper.
94. Iaffaldano, M. T., and, Muchinsky, P. M. 1985. Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97: 251-273.
95. Isen, A. M., and, Baron, R. A. 1991. Positive affect as a factor in organizational behavior. Research in Organizational Behavior, 13: 1-53.
96. Iverson, R. D. 1996. Employee acceptance of organizational change: The role of organizational commitment. The International Journal of Human Resource Management, 7: 122-149.
97. Izard, C. E. 1993. " Organizational and motivational functions of discrete emotions ". In Handbook of emotions, Edited by: Lewis, M. and Haviland, J. M. New York, NY: Guilford Press.
98. Johnson, R. E., Tolentino, A. L., Rodopman, O. B., and, Cho, E. 2010. We (sometimes) know not how we feel: Predicting work behaviors with an implicit measure of trait affectivity. Personnel Psychology, 63: 197-219.
99. Jones, E., Chonko, L., Rangarajan, D., and, Roberts, J. 2007. The role of overload on job attitudes, turnover intentions, and salesperson performance. Journal of Business Research, 60: 663-671.
100. Judge, T. A., and, Larsen, R. J. 2001. Dispositional affect and job satisfaction: A review and theoretical extension. Organizational Behavior and Human Decision Processes, 86: 67-98.
101. Judge, T. A., Thoresen, C. J., Bono, J. E., and, Patton, G. K. 2001. The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127: 376-407.
102. Judge, T. A., and, Watanabe, S. 1995. Is the past prologue? A test of Ghiselli's hobo syndrome. Journal of Management, 21: 211-229.
103. Kaplan, S., Bradley, J. C., Luchman, J. N., and, Haynes, D. 2009. On the role of positive and negative affectivity in job performance: A meta-analytic investigation. Journal of Applied Psychology, 94: 162-176.
104. Keith, N., and, Frese, M. 2008. Performance Effects of Error Management Training: A Meta-Analysis. Journal of Applied Psychology, 93: 59-69.
105. Larsen, R. J., and, Ketelaar, T. 1991. Personality and susceptibility to positive and negative emotional states. Journal of Personality and Social Psychology, 61: 132-140.
106. Levin, I., and, Stokes, J. P. 1989. Dispositional approach to job satisfaction: Role of negative affectivity. Journal of Applied Psychology, 74: 752-758.
107. Locke, E. A. 1976. " The nature and causes of job satisfaction ". In Handbook of industrial and organizational psychology, Edited by: Dunnette, M. D. 1297-1350. Chicago: Rand McNally.
108. Lucas, R. E., Diener, E., and, Suh, E. 1996. Discriminant validity of well-being measures. Journal of Personality and Social Psychology, 71: 616-628.
109. Lyubomirsky, S., King, L., and, Diener, E. 2005. The benefits of frequent positive affect: Does happiness lead to success?. Psychological Bulletin, 131: 803-855.
110. March, J. G., and, Simon, H. A. 1958. Organizations, New York, NY: Wiley.
111. Mischel, W., and, Shoda, Y. 1998. Reconciling processing dynamics and personality dispositions. Annual Review of Psychology, 49: 229-258.
112. Necowitz, L. B., and, Roznowski, M. 1994. Negative affectivity and job satisfaction: Cognitive processes underlying the relationship and effects on employee behaviors. Journal of Vocational Behaviour, 45: 270-294.
113. Petty, M. M., McGee, G. W., and, Cavender, J. W. 1984. A meta-analysis of the relationships between individual job satisfaction and individual performance. Academy of Management Review, 9: 712-721.
114. Raja, U., and, Johns, G. 2010. Joint effects of personality and job scope on organizational behaviors. Human Relations, 63: 985-1007.
115. Raja, U., Johns, G., and, Natlianis, F. 2004. The impact of personality on psychological contracts. Academy of Management Journal, 47: 350-367.
116. Rowold, J., and, Rohmann, A. 2009. Transformational and transactional leadership styles, followers positive and negative emotions, and performance in German nonprofit orchestras. Nonprofit Management & Leadership, 20: 41-59.
117. Seashore, S. E., Lawler, E. E., Mirvis, P., and, Cammann, C. 1982. Observing and measuring organizational change: A guide to field practice, New York, NY: John Wiley.
118. Spector, P. E., and, Jex, S. M. 1998. Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3: 356-367.
119. Staw, B. M. 1984. " Organizational behavior: A review and reformulation of the field's outcome variables ". In Annual review of psychology, Edited by: Rosenzweig, M. R. and Porter, L. W. 627-666. Palo Alto, CA: Annual Reviews.
120. Steers, R. M., and, Mowday, R. T. 1981. " Employee turnover and post-decision accommodation processes ". In Research in organizational behavior, Edited by: Cummings, L. and Staw, B. 235-281. Greenwich, CT: JAI Press.
121. Tett, R. P., and, Burnett, D. D. 2003. A personality trait-based interactionist model of job performance. Journal of Applied Psychology, 88: 500-517.
122. Tett, R. P., and, Guterman, H. A. 2000. Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait activation. Journal of Research in Personality, 34: 397-423.
123. Tett, R. P., and, Meyer, J. P. 1993. Job satisfaction, organizational commitment, turnover intention: Path analyses on meta-analytic findings. Personnel Psychology, 46: 259-293.
124. Thoresen, C. J., Kaplan, S. A., Barsky, A., Warren, C. R., and, deChermont, K. 2003. The affective underpinnings of job perceptions and attitudes: A meta-analytic review and integration. Psychological Bulletin, 129: 914-945.
125. Tuccitto, D. E., Giacobbi, P. R., and, Leite, W. L. 2010. The internal structure of positive and negative affect: A confirmatory factor analysis of the PANAS. Educational & Psychological Measurement, 70: 125-141.
126. Van Gundy, A. 1987. " Organizational creativity and innovation ". In Frontiers of creativity research, Edited by: Isaksen, S. G. Buffalo, NY: Bearly.
127. Watson, D. 2000. Mood and temperament, New York, NY: Guilford Press.
128. Watson, D., and, Clark, L. A. 1984. Negative affectivity: The disposition to experience aversive emotional states. Psychological Bulletin, 96: 465-490.
129. Watson, D., Clark, L. A., and, Tellegen, A. 1988. Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54: 1063-1070.
130. Watson, D., Wiese, D., Vaidya, J., and, Tellegen, A. E. 1999. The two general activation systems of affect: Structural findings, evolutionary considerations, and psychobiological evidence. Journal of Personality and Social Psychology, 76: 820-838.
131. Weiss, H. M., and, Cropanzano, R. 1996. " Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work ". In Research in organizational behavior, Edited by: Staw, B. M. and Cummings, L. L. 1-74. Greenwich, CT: JAI Press.
132. Williams, L., and, Anderson, S. 1991. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17: 601-617.
133. Zhou, J., and, George, J. 2001. When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44: 682-696.
134. Zimmerman, R. D. 2008. Understanding the impact of personality traits on individuals turnover decisions: A meta-analytic path model. Personnel Psychology, 61: 309-348.