Expectations and capacity of performance measurement in ngos in the development context

Public Administration and Development

Volumn 33, Issue 1, 2013, Pages 62-79

  Newcomer, Kathryn ^a   Baradei, Laila El ^b   Garcia, Sandra ^c  

^a GEORGE WASHINGTON UNIVERSITY   (United States)

^b AMERICAN UNIVERSITY IN CAIRO   (Egypt)

^c UNIVERSIDAD DE LOS ANDES   (Colombia)

Author keywords

Accountability; Evaluation; International development; Performance measurement

Indexed keywords

ACCOUNTABILITY; DEVELOPING WORLD; INTERNATIONAL AID; NONGOVERNMENTAL ORGANIZATION; PERFORMANCE ASSESSMENT; PUBLIC SERVICE;

COLOMBIA; EGYPT; UNITED STATES;

EID: 84872366827     PISSN: 02712075     EISSN: 1099162X     Source Type: Journal    
DOI: 10.1002/pad.1633     Document Type: Article

References (51)

1. Alexander J, Brudney J, Yang K. 2010. Introduction to the symposium: accountability and performance measurement: the evolving role of nonprofits in the Hollow State. Nonprofit and Voluntary Sector Quarterly 39(4): 565-570.
2. Armecin G, Behrman J, Duazo P, Ghuman S, Gultiano S, King E, Lee N. 2006. Early Childhood Development Through an Integrated Program: Evidence from the Philippines. World Bank Impact Evaluation Series No. 2 (WPS 3922-IE). World Bank: Washington, DC.
3. Baruch Y, Ramalho N. 2006. Commonalities and distinctions on the measurement of organizational performance and effectiveness across for-profit and nonprofit sectors. Nonprofit and Voluntary Sector Quarterly 35(1): 39-65.
4. Behrens TR, Kelly T. 2008. Paying the piper: foundation evaluation capacity calls the tune. In Nonprofits and Evaluation, Carman JG, Fredericks KS (eds). Volume 119 of New Directions in Program Evaluation. Jossey-Bass Publishers: San Francisco, CA.
5. Benjamin LM. 2008. Account space: how accountability requirements shape nonprofit practice. Nonprofit and Voluntary Sector Quarterly 37(2): 201-223.
6. Carman J. 2009. The accountability movement: what's wrong with this theory of change? Nonprofit and Voluntary Sector Quarterly 39(2): 256-274.
7. Chambers R. 2007. Participation and poverty. Development 50(2): 20.
8. Das Gupta M, Lokshin M, Gragnolati M, Ivaschenko O. 2005. Improving Child Nutrition Outcomes in India: Can the Integrated Child Development Services Program be More Effective? Policy Research Working Paper Series (3647). World Bank: Washington, DC.
9. Dubnick MJ. 2005. Accountability and the promise of performance: in search of the mechanisms. Public Performance & Management Review 27: 376-417.
10. Dubnick MJ, Frederickson HG. 2011a. Public Accountability: Performance Measurement, the Extended State, and the Search for Trust. The Kettering Foundation: Washington, DC.
11. Dubnick MJ, Frederickson HG. 2011b. Accountable Governance: Problems and Promises. M.E. Sharpe: Armonk, NY.
12. Ebrahim A. 2002. Information struggles: the role of information in the reproduction of NGO-funder relationships. Nonprofit and Voluntary Sector Quarterly 31(1): 84-114.
13. Ebrahim A. 2003. Making sense of accountability: conceptual perspectives for Northern and Southern nonprofits. Nonprofit Management & Leadership 14(2): 191-212.
14. Ebrahim A. 2005. Accountability myopia: losing sight of organizational learning. Nonprofit and Voluntary Sector Quarterly 34(1): 56-87.
15. Ebrahim A. 2010. The many faces of nonprofit accountability. Working Paper 10-069, Harvard Business School.
16. Edwards M, Hulme D (eds). 1995. Beyond the Magic Bullet: NGO Performance and Accountability in the Post-Cold War World. Kumarian Press, Inc: Westford, Connecticut.
17. Fowler A. 1995. Assessing NGO performance: difficulties, dilemmas and a way ahead. In Beyond the Magic Bullet: NGO Performance and Accountability in the Post-Cold War World, Edwards M, Hulme D (eds). Kumarian Press, Inc.: Westford, Connecticut; 169-186.
18. Garcia-Moreno M, Tines J. 2007. Primero Aprendo Program in Central America and Dominican Republic. Macro International Inc.: Calverton, Maryland.
19. Government Accountability Office. 2008. Government Performance: Lessons Learned for the Next Administration on Using Performance Information to Improve Results. GAO-08-1026T. U.S. Government Accountability Office: Washington, D.C.
20. Hatry H. 2008. Emerging developments in performance measurement: an international perspective. In The International Handbook of Practice-Based Performance Management, De Lancer Julnes P, Stokes Berry F, Aristigueta M, Yang K (eds). Sage Publications, Inc.: Thousand Oaks, CA; 3-23.
21. Hossain M, Duffield A, Taylor A. 2005. An evaluation of the impact of a US$ 60 million nutrition programme in Bangladesh. Health Policy and Planning 20(1): 35-40. DOI: 10.1093/heapol/czi004.
22. Imas L, Rist R. 2009. The Road to Results: Designing and Conducting Effective Development Evaluations. The World Bank: Washington, DC.
23. Khagram S, Thomas C, Lucero C, Mathes S. 2009. Evidence for development effectiveness. Journal of Development Effectiveness 1(3): 247-270.
24. Knutsen W, Brower R. 2010. Managing expressive and instrumental accountabilities in nonprofit and voluntary organizations: a qualitative investigation. Nonprofit and Voluntary Sector Quarterly 39(4): 588-610.
25. Manning R. 2007. Policies and efforts of bilateral donors. OECD Journal on Development 8(1): 67.
26. Martin L, Kettner P. 2009. Measuring the Performance of Human Service Programs. Sage: Thousand Oaks, CA.
27. Metzenbaum S. 2006. Performance Accountability: The Five Building Blocks and Six Essential Practices. IBM Center for The Business of Government: Washington, DC.
28. Moynihan D. 2008. The Dynamics of Performance Management: Constructing Information and Reform. Georgetown University Press: Washington, DC.
29. Moynihan D. 2009. Through glass darkly: understanding the effects of performance regimes. Public Performance & Management Review 32: 586-98.
30. Moynihan D, Pandey S. 2010. The big question for public management: why do managers use performance information? Journal of Public Administration Research and Theory 20: 849-66.
31. Moynihan D, Fernandez S, Kim S, LeRoux K, Piotrowski S, Yang K, Wright B. 2011. Performance measurement amidst governance complexity. Journal of Public Administration Research and Theory 21: i141-i155.
32. Mumssen Y, Johannes L, Kumar G. 2010. Output-Based Aid: Lessons Learned and Best Practices. World Bank: Washington, DC.
33. Newcomer K. (ed.) 1997. Using Performance Measurement to Improve Public and Nonprofit Programs. A Volume of New Directions in Program Evaluation. Jossey-Bass Publishers: San Francisco, CA.
34. Newcomer K. 2007a. Measuring government performance. International Journal of Public Administration 30(3): 307-329.
35. Newcomer K. 2007b. How does program performance assessment affect program management in the federal government? Public Performance and Management Review 30(3): 332-350.
36. Newcomer K. 2008. Assessing program performance in nonprofit agencies. In The International Handbook of Practice-Based Performance Management, De Lancer Julnes P, Stokes Berry F, Aristigueta M, Yang K (eds). Sage Publications, Inc.: Thousand Oaks, CA; 25-44.
37. Newcomer K, Caudle S. 2011. Public performance management systems: embedding practices for improved success. Public Performance and Management Review 35(1): 109-131.
38. Ospina S, Diaz W, O'Sullivan J. 2002. Negotiating accountability: managerial lessons from identity-based nonprofit organizations. Nonprofit and Voluntary Sector Quarterly 31(1): 5-31.
39. Packard T. 2010. Staff perceptions of variables affecting performance in human service organizations. Nonprofit and Voluntary Sector Quarterly 39(6): 971-990.
40. Paxson C, Schady N. 2007. Does Money Matter? The Effects of Cash Transfers on Child Health and Development in Rural Ecuador. World Bank Impact Evaluation Series No. 15 (WPS 4226). World Bank: Washington, DC.
41. Radin B. 2009. What can we expect from performance measurement activities? Journal of Policy Analysis and Management 28(3): 505-512.
42. Schady N, Caridad Araujo M. 2006. Cash Transfers, Conditions, School Enrollment, and Child Work: Evidence from a Randomized Experiment in Ecuador. World Bank Impact Evaluation Series No. 3 (WPS 3930-IE). World Bank: Washington, DC.
43. Schalock R, Ronham G. 2003. Measuring outcomes and managing for results. Evaluation and Program Planning 26: 229-235.
44. Schneider R, Luelmo F, Roses D. 2008. TB Child Survival and Health Grants Program Evaluation. U.S. Agency for International Development: Washington, DC. Retrieved from United States Agency for International Development website: http://pdf.usaid.gov/pdf_docs/PDACM042.pdf
45. Soeung SC, Grundy J, Morn C, Samnang C. 2008. Evaluation of immunization knowledge, practices, and service-delivery in the private sector in Cambodia. Journal of Health, Population and Nutrition 26(1): 95-104.
46. Sowa J, Selden S, Sandfort J. 2004. No longer unmeasurable? A multidimensional integrated model of nonprofit organizational effectiveness. Nonprofit and Voluntary Sector Quarterly 33: 711-728.
47. Stone M, Cutcher-Gershefeld S. 2001. Challenges of measuring performance in nonprofit organizations. In Measuring the Impact of the Nonprofit Sector, Flynn P, Hodgkinson V (eds). Kluwer Academic/Plenum: New York; 33-57.
48. Vio F. 2005. Midterm Evaluation of Health Alliance International's Central Mozambique (Manica and Sofala Provinces) Child Survival and Maternal Care Project. Health Alliance International: Seattle, Washington.
49. Waiswa P, Kemigisa M, Kiguli J, Naikoba S, Pariyo G, Peterson S. 2008. Acceptability of evidence-based neonatal care practices in rural Uganda-implications for programming. Biomed Central Pregnancy and Childbirth 8: 21.
50. Weick KE, Sutcliffe KM, Obstfeld D. 2005. Organizing and the process of sensemaking. Organization Science 16(4): 409-421.
51. Wholey J, Hatry H, Newcomer K. 2010. The Handbook of Practical Program Evaluation (3rd edn). Jossey-Bass Publishers: San Francisco, CA.