Managing customer relationship quality in the service sector

International Journal of Operations and Quantitative Management

Volumn 11, Issue 3, 2005, Pages 203-218

  Ndubisi, Nelson Oly ^a  

^a MONASH UNIVERSITY MALAYSIA   (Malaysia)

Author keywords

Customer relationship management; Malaysia; Relationship quality; Service sector

Indexed keywords

EID: 84871501870     PISSN: 10821910     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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