Conflict resolution or informational response? An empirical analysis of the determinants of governance choice in business process outsourcing relationships

ICIS 2007 Proceedings - Twenty Eighth International Conference on Information Systems

Volumn , Issue , 2007, Pages

  Mani, Deepa ^a   Barua, Anitesh ^a   Whinston, Andrew ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

Business process outsourcing; Governance; Information requirements; Uncertainty

Indexed keywords

BUSINESS ENVIRONMENTS; BUSINESS PROCESS; BUSINESS PROCESS OUTSOURCING; CONFLICT RESOLUTION; EMPIRICAL ANALYSIS; GOVERNANCE; GOVERNANCE STRUCTURES; HIERARCHICAL CONTROL; INFORMATION REQUIREMENT; ORGANIZATION THEORY; SURVEY DATA; TECHNOLOGICAL CAPABILITY; UNCERTAINTY;

DATA PROCESSING; INDUSTRY; INFORMATION SYSTEMS;

OUTSOURCING;

EID: 84870973355     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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