메뉴 건너뛰기




Volumn , Issue , 2011, Pages 354-362

Developing measures for benchmarking the interoperability of public organizations

Author keywords

Benchmarking; eGovernment; Interoperability; Measurement; Public service organizations

Indexed keywords

DECISION MAKERS; E-GOVERNMENT; GOVERNMENTAL AGENCY; LITERATURE REVIEWS; MATURITY LEVELS; MEASUREMENT MODEL; ORGANIZATIONAL DIVISION; PUBLIC ORGANIZATIONS; PUBLIC SERVICES; SERVICE DELIVERY; SERVICE NETWORK;

EID: 84870930843     PISSN: 20491034     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (2)

References (43)
  • 1
    • 33746340296 scopus 로고    scopus 로고
    • eGovernment maturity models: Extension of the Layne and Lee model
    • Andersen, K. and H. Henriksen (2006). "eGovernment maturity models: Extension of the Layne and Lee model."Government Information Quarterly 23(2): 236-248.
    • (2006) Government Information Quarterly , vol.23 , Issue.2 , pp. 236-248
    • Andersen, K.1    Henriksen, H.2
  • 3
    • 34250197218 scopus 로고    scopus 로고
    • The curse of the benchmark: an assessment of the validity and value of eGovernment comparisons
    • Bannister, F. (2007). "The curse of the benchmark: an assessment of the validity and value of eGovernment comparisons." International Review of Administrative Sciences 73(2): 171-188.
    • (2007) International Review of Administrative Sciences , vol.73 , Issue.2 , pp. 171-188
    • Bannister, F.1
  • 4
    • 84855432885 scopus 로고    scopus 로고
    • Gartner's four phases of eGovernment model
    • Gartner Group
    • Baum, C. and A. Di Maio (2000). "Gartner's four phases of eGovernment model." Stamford, Ct., Gartner Group 21:12-6113.
    • (2000) Stamford, Ct. , vol.21 , pp. 12-6113
    • Baum, C.1    Maio, A.D.2
  • 5
    • 0005133820 scopus 로고    scopus 로고
    • At the dawn of eGovernment: the citizen as customer
    • Breen, J. (2000). "At the dawn of eGovernment: the citizen as customer." Government Finance Review 16(5): 15-20.
    • (2000) Government Finance Review , vol.16 , Issue.5 , pp. 15-20
    • Breen, J.1
  • 9
    • 84855458249 scopus 로고    scopus 로고
    • EFQM Model for Business Excellence
    • EFQM,Brussels,2003
    • EFQM (2003). " EFQM Model for Business Excellence." European Foundation for Quality Management, Brussels,2003.
    • (2003) European Foundation for Quality Management
  • 10
    • 84870946648 scopus 로고    scopus 로고
    • Designing a Service Composition Framework to Support Multi Actor Network
    • I. Kushchu, C. Borucki and G. Fitzpatrick. Brighton, UK, Mobile Government Consortium International LLC
    • Feenstra, R. W., M. Janssen, et al. (2006). Designing a Service Composition Framework to Support Multi Actor Network. Proceedings of Euro mGov 2006: The Second European Conference on Mobile Government. I. Kushchu, C. Borucki and G. Fitzpatrick. Brighton, UK, Mobile Government Consortium International LLC: 103-112.
    • (2006) Proceedings of Euro mGov 2006: The Second European Conference on Mobile Government , pp. 103-112
    • Feenstra, R.W.1    Janssen, M.2
  • 11
    • 33745593223 scopus 로고    scopus 로고
    • Government Readiness Report 2005: From eGovernment to E-Inclusion.
    • United Nations
    • Global, E. (2005). "Government Readiness Report 2005: From eGovernment to E-Inclusion." ONU. United Nations.
    • (2005) ONU
    • Global, E.1
  • 12
    • 84870927010 scopus 로고    scopus 로고
    • The challenges of Interoperability in eGovernment: Towards a conceptual refinement
    • Goldkuhl, G. (2009). "The challenges of Interoperability in eGovernment: Towards a conceptual refinement."Statistics: 10-10.
    • (2009) Statistics , pp. 10-10
    • Goldkuhl, G.1
  • 13
    • 57049177828 scopus 로고    scopus 로고
    • Maturity levels for interoperability in digital government
    • Gottschalk, P. (2009). "Maturity levels for interoperability in digital government " Government Information Quarterly 26(1): 75-81.
    • (2009) Government Information Quarterly , vol.26 , Issue.1 , pp. 75-81
    • Gottschalk, P.1
  • 15
    • 33646225271 scopus 로고    scopus 로고
    • Privacy strategies for electronic government
    • Hiller, J. and F. Belanger (2001). "Privacy strategies for electronic government." eGovernment: 162-198.
    • (2001) eGovernment , pp. 162-198
    • Hiller, J.1    Belanger, F.2
  • 17
    • 84870873896 scopus 로고    scopus 로고
    • eGovernment Leadership-Realizing the Vision
    • Hunter, D. and V. Jupp (2002). "eGovernment Leadership-Realizing the Vision." Accenture Report.
    • (2002) Accenture Report
    • Hunter, D.1    Jupp, V.2
  • 18
    • 31944440700 scopus 로고    scopus 로고
    • European Interoperability Framework for Pan-European eGovernment Services
    • IDABC, E. (2004). "European Interoperability Framework for Pan-European eGovernment Services." European Communities.
    • (2004) European Communities
    • Idabc, E.1
  • 19
    • 84870951680 scopus 로고    scopus 로고
    • European Communities: accessed on 02-01-2011 at
    • IDABC, E. (2008). "Draft document as basic of EIF version 2.0." European Communities: accessed on 02-01-2011 at http://ec.europa.eu/idabc/servlets/Docb0db.pdf?id=31597.
    • (2008) Draft document as basic of EIF version 2.0.
    • Idabc, E.1
  • 21
    • 78049328271 scopus 로고    scopus 로고
    • Measuring and Benchmarking the Back-end of eGovernment: A Participative Self-assessment Approach
    • Janssen, M. (2010). "Measuring and Benchmarking the Back-end of eGovernment: A Participative Self-assessment Approach." Electronic Government: 156-167.
    • (2010) Electronic Government , pp. 156-167
    • Janssen, M.1
  • 22
    • 33847717788 scopus 로고    scopus 로고
    • Understanding IT governance for the operation of shared services in public service networks
    • Janssen, M. and A. Joha (2007). "Understanding IT governance for the operation of shared services in public service networks." International Journal of Networking and Virtual Organisations 4(1): 20-34.
    • (2007) International Journal of Networking and Virtual Organisations , vol.4 , Issue.1 , pp. 20-34
    • Janssen, M.1    Joha, A.2
  • 24
    • 77249095328 scopus 로고    scopus 로고
    • Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I
    • Kaplan, R. and D. Norton (2001). "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I." Accounting Horizons 15(1).
    • (2001) Accounting Horizons , vol.15 , Issue.1
    • Kaplan, R.1    Norton, D.2
  • 26
    • 70349295679 scopus 로고    scopus 로고
    • Improving Government service delivery with private sector intermediaries
    • Klievink, B. and M. Janssen (2008). "Improving Government service delivery with private sector intermediaries."European Journal of ePractice 5.
    • (2008) European Journal of ePractice , vol.5
    • Klievink, B.1    Janssen, M.2
  • 27
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional eGovernment: A four stage model
    • Layne, K. and J. Lee (2001). "Developing fully functional eGovernment: A four stage model." Government Information Quarterly 18(2): 122-136.
    • (2001) Government Information Quarterly , vol.18 , Issue.2 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 28
    • 77953618081 scopus 로고    scopus 로고
    • 10 year retrospect on stage models of eGovernment: A qualitative meta-synthesis
    • Lee, J. (2010). "10 year retrospect on stage models of eGovernment: A qualitative meta-synthesis." Government Information Quarterly.
    • (2010) Government Information Quarterly
    • Lee, J.1
  • 31
    • 0005281380 scopus 로고    scopus 로고
    • The Evolution of E Government among Municipalities: Rhetoric or Reality?
    • Moon, M. (2002). "The Evolution of E Government among Municipalities: Rhetoric or Reality?" Public administration review 62(4): 424-433.
    • (2002) Public administration review , vol.62 , Issue.4 , pp. 424-433
    • Moon, M.1
  • 33
    • 84870871623 scopus 로고    scopus 로고
    • NATO
    • (ADatP-34) March 2003, NATO standard website
    • NATO (2003). "NATO C3 Technical Architecture (NC3TA)." 34 (ADatP-34) March 2003, NATO standard website: http://www.nato.int/docu/standard.htm.
    • (2003) NATO C3 Technical Architecture (NC3TA) , vol.34
  • 35
    • 84946968040 scopus 로고    scopus 로고
    • Capability maturity model, version 1.1.
    • IEEE
    • Paulk, M., B. Curtis, et al. (2002). "Capability maturity model, version 1.1." Software, IEEE 10(4): 18-27.
    • (2002) Software , vol.10 , Issue.4 , pp. 18-27
    • Paulk, M.1    Curtis, B.2
  • 36
    • 80053131554 scopus 로고
    • Key Practices of the Capability Maturity Model SM, Version 1.1.
    • CMU/SEI-93-TR-25
    • Paulk, M., C. Weber, et al. (1993). "Key Practices of the Capability Maturity Model SM, Version 1.1." Software Engineering Institute, CMU/SEI-93-TR-25.
    • (1993) Software Engineering Institute
    • Paulk, M.1    Weber, C.2
  • 39
    • 34447304635 scopus 로고    scopus 로고
    • eGovernment integration and interoperability: framing the research agenda
    • Scholl, H. and R. Klischewski (2007). "eGovernment integration and interoperability: framing the research agenda."International Journal of Public Administration 30(8): 889-920.
    • (2007) International Journal of Public Administration , vol.30 , Issue.8 , pp. 889-920
    • Scholl, H.1    Klischewski, R.2
  • 40
    • 10244265492 scopus 로고    scopus 로고
    • The levels of conceptual interoperability model
    • Tolk, A. and J. Muguira (2003). The levels of conceptual interoperability model, Citeseer.
    • (2003) Citeseer
    • Tolk, A.1    Muguira, J.2
  • 41


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.