Why risk management matters in it outsourcing - A systematic literature review and elements of a research agenda

17th European Conference on Information Systems, ECIS 2009

Volumn , Issue , 2009, Pages

  Martens, Benedikt ^a   Teuteberg, Frank ^a  

^a UNIVERSITY OF OSNABRÜCK   (Germany)

Author keywords

IT outsourcing; Research agenda; Risk management; Systematic literature review

Indexed keywords

ACTION RESEARCH; APPLIED RESEARCH; EMPIRICAL RESEARCH; HIGH QUALITY; IT OUTSOURCING; JOURNAL ARTICLES; REFERENCE MODELS; RESEARCH AGENDA; RISK FACTORS; SOURCE MATERIAL; SYSTEMATIC LITERATURE REVIEW;

INFORMATION SYSTEMS; OUTSOURCING; RISK MANAGEMENT;

RESEARCH;

EID: 84870672794     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (44)

1. A complete list of the 97 analyzed articles in our literature review is available for download at: www.uwi.uos.de/itoutsourcingreview.pdf.
2. Adeleye, B. C., Annansingh, F. and Nunes, M. B. (2004). Risk management practices in IS outsourcing: an investigation into commercial banks in Nigeria. International Journal of Information Management, 24 (2), 167-180.
3. Aloini, D., Dulmin, R. and Mininno, V. (2007). Risk management in ERP project introduction: Review of the literature. Information & Management, 44 (6), 547-567.
4. Aubert, B. A., Patry, M. and Rivard, S. (2006). Measuring and Managing IT Outsourcing Risk: Lessons Learned. In Information Systems Outsourcing (Hirschheim, R. and Heinzl, A. and Dibbern, J. Eds.), 161-185, Berlin.
5. Bahli, B. and Rivard, S. (2003). The information technology outsourcing risk: a transaction cost and agent theory-based perspective. Journal of Information Technology, 18 (3), 211-221.
6. Barnes, S. J. (2005). Assessing the value of IS journals. Communication of ACM, 48 (1), 110-112.
7. Baskerville, R. and Myers, M. D. (2004). Special Issue on Action Research in Information Systems: Making IS Research relevant to Practice. MIS Quarterly, 28 (3), 329-335.
8. Buyya, R., Yeo, C. S. and Venugopal, S. (2008). Market-oriented Cloud Computing: Vision, Hype, and Reality for Delivering IT Services as Computing Utilities. In Proceedings of the 10th IEEE International Conference on High Performance Computing and Communications, China, Dalian.
9. Carmel E. and Abbott P. (2007). Why 'Nearshore' means that Distance matters. Communications of the ACM, 50 (10), 40-46.
10. Costa, Ch. (2001). Information Technology Outsourcing in Australia - a Literature Review. Information Management & Computer Security, 9 (5), 213-224.
11. Currie, W.L. and Seltsikas, P. (2001). Exploring the supply-side of IT outsourcing: evaluating the emerging role of application service providers. European Journal of Information Systems, 10 (3) 123-134.
12. Dibbern, J., Goles, T., Hirschheim, R. and Jayatilaka, B. (2004). Information Systems Outsourcing: A Survey and Analysis of the Literature. The DATA BASE for Advances in Information Systems, 34 (4), 6-102.
13. Fettke P. (2006). State-of-the-Art des State-of-the-Art - Eine Untersuchung der Forschungsmethode "Review" innerhalb der Wirtschaftsinformatik. Wirtschaftsinformatik 48 (4), 257-266.
14. Fettke, P. and Loos, P. (2003). Ontological evaluation of reference models using the Bunge-Wand- Weber model. In Proceedings of the Ninth Americas Conference on Information Systems, 2944- 2955, USA, Atlanta.
15. Gefen, D., Wyss, S. and Lichtenstein, Y. (2008). Business Familiarity as Risk Mitigation in Software Development Outsourcing Contracts. MIS Quarterly, 23 (3), 531-551.
16. Gellings, C. and Wüllenweber, K. R. (2006). Successfully Implementing IT Outsourcing Strategy in German Banks: The Role of Contract Design and Risk Management. In Proceedings of the 14th European Conference on Information Systems, (Ljungberg J., Andersson, M. Eds.), Sweden, Göteborg.
17. Georgius, A. and Heinzl, A. (2005). Strategien und Erfolgsfaktoren von Anbietern im IT und Business Process Outsourcing in Deutschland. In Proceedings of the Wirtschaftsinformatik 2005 (Ferstl, O. K., Sinz, E.J., Eckert, S. and Isselhorst T. Eds.), 409-428, Bamberg, Germany.
18. Gonzales, R., Gasco, J. and Llopis, J. (2006). Information systems outsourcing: A literature analysis. Information & Management, 43 (7), 821-834.
19. Gonzales, R., Gasco, J. and Llopis, J. (2004). A Study of Information Systems Outsourcing Risks. In The XIIth European Conference on Information Systems (ECIS 2004) (Leino, T., Saarinen, T. and Klein, S. Eds.), Finland, Turku.
20. Günther, O., Tamm, G., Hansen, L. and Meseg, T. (2001). Application Service Providers: Angebot, Nachfrage und langfristige Perspektiven. Wirtschaftsinformatik, 43 (6), 555-568.
21. Hayes, B. (2008). Cloud Computing. Communications of the ACM, 51 (7), 9-11.
22. Hefley B. and Laesche E. (2006). eSCM-CLv1.1. http://itsqc.cmu.edu/ downloads/document.asp?id=18, 29.11.2008.
23. Iacovou, C. L. and Nakatsu, R. (2008). A Risk Profile of Offshore-Outsourced Development Projects. Communications of the ACM, 51 (6), 89-94.
24. Jayatilaka, B., Schwarz, A. and Hirschheim, R. (2003). Determinants of ASP choice: an integrated perspective. European Journal of Information Systems, 12 (3), 210-224.
25. Kern, T., Kreijger, J. and Willcocks, L. (2002). Exploring ASP as sourcing Strategy: theoretical perspectives, propositions for practice. Journal of Strategic Information Systems, 11 (2), 153-177.
26. Khalfan, A. M. (2004). Information security considerations in IS/IT outsourcing projects: a descriptive case study of two sectors. International Journal of Information Management, 24 (1), 29-42.
27. King, W. R. and Torkzadeh, G. (2008). Information Systems Offshoring: Research Status and Issues. MIS Quarterly, 32 (2), 205-225.
28. Lee, J., Huynh, M., Chi-wai, K. R. and Pi, S. (2000). The Evolution of Outsourcing Research: What is the Next Issue? In Proceedings of the 33rd Hawaii International Conference on Systems Sciences (IEEE Computer Society), 7070-7080, USA, Washington, DC.
29. Levina, N. and Ross, J. (2003). From the Vendor's Perspective: Exploring the Value Proposition in IT Outsourcing. MIS Quarterly, 27 (3), 331- 364.
30. Ngwenyama, O. K. and Sullivan, W. E. (2006). Secrets of a Successful Outsourcing Contract: A Risk Analysis. In Proceedings of the 14th European Conference on Information Systems (Ljungberg J., Andersson, M. Eds.), Sweden Göteborg.
31. Nord J.H. and Nord G.D. (1995) MIS research: journal status and analysis. Information & Management 29 (1), 29-42.
32. Oh, W., Gallivan, M. J. and Kim, J. W. (2006). The Market's Perception of the Transactional Risks of Information Technology Outsourcing Announcements. Journal of Management Information Systems, 22 (4), 271-303.
33. Roy, V. and Aubert, B. A. (2000) A Resource Based View of the Information Systems Sourcing Mode. In Proceedings of the 33rd Hawaii International Conference on Systems Sciences (Watson, H. Ed.), 7072-7082, IEEE, Hawaii, Maui.
34. Rustagi, S., King, W., and Kirsch, L. (2008). Predictors of Formal Control Usage in IT Outsourcing Partnerships. Information Systems Research, 19 (2), 126-143.
35. Saeed, K. A. and Leitch, R. A. (2003). Controlling Sourcing Risk in Electronic Marketplaces. Electronic Markets, 13 (2), 163-173.
36. Sakthivel S. (2007). Managing Risk in Offshore Systems Development. Communications of the ACM, 50 (4), 69-75.
37. Sia, Siew K., Koh, Christine and Tan, Cheng X. (2008). Strategic Maneuvers for Outsourcing Flexibility: An Empirical Assessment. Decision Sciences, 39 (3), 407-443.
38. Smith, M. A. and Kumar, R. L. (2004). A theory of application service provider (ASP) use from a client perspective. Information & Management, 41 (8), 977-1002.
39. Swanson, E. B. and Ramiller, N. C. (1993). Information systems thematics: Submissions to a new journal, 1987-1992. Information Systems Research, 4 (4), 299-330.
40. Tafti, H. A. (2005). Risks factors associated with offshore IT outsourcing. Industrial Management & Data Systems, 105 (5), 549-560.
41. Taylor H. (2006). Critical risks in outsourced IT projects: the intractable and the unforeseen. Communications of the ACM, 49 (11), 74-79.
42. Webster J. and Watson R. T. (2002). Analyzing the past to prepare for the Future: Writing a Literature Review. MIS Quarterly, 26 (2), xiii-xxiii.
43. Wilde, T. and Hess, T. (2007). Forschungsmethoden der Wirtschaftsinformatik - Eine empirische Untersuchung. Wirtschaftsinformatik, 49 (4), 280-287.
44. WKWI (2008). WI-Orientierungslisten. Wirtschaftsinformatik 50 (2), 155-163.