Evaluation of the Service Review Model With Performance Scorecards

Journal of Organizational Behavior Management

Volumn 32, Issue 4, 2012, Pages 274-296

  Szabo, Thomas G ^a   Williams, W Larry ^a   Rafacz, Sharlet D ^a   Newsome, William ^a   Lydon, Christina A ^a  

^a UNIVERSITY OF NEVADA   (United States)

Author keywords

human services; performance scorecards; service review

Indexed keywords

EID: 84870519228     PISSN: 01608061     EISSN: 15408604     Source Type: Journal    
DOI: 10.1080/01608061.2012.729408     Document Type: Review

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