Evaluation of web accessibility and usability from blind user's perspective: The context of online assessment

15th Americas Conference on Information Systems 2009, AMCIS 2009

Volumn 8, Issue , 2009, Pages 5072-5081

  Babu, Rakesh ^a   Singh, Rahul ^a  

^a UNIVERSITY OF NORTH CAROLINA AT GREENSBORO   (United States)

Author keywords

Accessibility; Blind user; Evaluation; Usability; Verbal protocol analysis; Web interaction

Indexed keywords

ACCESSIBILITY; BLIND USERS; EVALUATION; USABILITY; VERBAL PROTOCOL ANALYSIS; WEB INTERACTIONS;

HUMAN REHABILITATION EQUIPMENT; INFORMATION SYSTEMS; INTERNET PROTOCOLS; RESEARCH; USABILITY ENGINEERING;

WEBSITES;

EID: 84870371570     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (31)

1. BROPHY, P. AND CRAVEN, J. (2007) Web accessibility, Library Trends, 55, 4, 950-972.
2. Clark, J. (2006) A List Apart: To Hell with WCAG 2, Available online at http://www.alistapart.com/articles/tohellwithwcag2. Retrieved on 5th May, 2008
3. Correani, F., Leporini, B. and Paternò, F., 2004 Supporting usability for vision impaired users in web navigation, User-Centered Interaction Paradigms for Universal Access in the Information Society: Eighth ERCIM Workshop on User Interfaces for All, Vienna, Austria. 242-253.
4. Di Blas, N., Paolini, P. and Speroni, M. (2004) Usable accessibility to the web for blind users, Adjunct Proceedings of the 8th ERCIM Workshop on User Interface for All, June 28-29, Vienna, Austria.
5. Dumas, J. S. & Redish, J. C. (1999) A practical guide to usability testing, 2nd ed. Greenwood Publishing Group Inc., Westport, CT.
6. Ericsson, K. A. and Simon, H. A. (1980) Verbal reports as data, Psychological Review, 87, 3.
7. Erin, J. N. (2006) 100 Years of Education, Journal of Visual Impairment & Blindness, 100, 6.
8. Festinger, L. (1957) A theory of cognitive dissonance, Stanford, CA: Stanford University Press.
9. Foley, J. D., Wallace, V. L. and Chan, P. (1984) The human factors of computer graphics interaction techniques, IEEE Computer Graphics and Applications, 4, 1, 13-48.
10. Franklin, K. M. and Roberts, J. C. (2003) Pie chart sonification, Proceedings of the Seventh International Conference on Information Visualization, 4-9.
11. Goodhue, D. L. (1986) IS attitudes: towards theoretical definition and measurement clarity, Proceedings of the Seventh International Conference on Information Systems, San Diego, 181-194.
12. Goodwin, N. (1987) Functionality and usability, Communications of the ACM, 30, 3, 229-233.
13. Harper, S., Bechhofer, S. and Lunn, D. (2006) Taming the inaccessible Web, SIGDOC'06, October 18-20, Myrtle Beach, SC.
14. Kelly, B., Sloan, D., Phipps, L., Petrie, H. and Hamilton, F. (2005) Forcing standardization or accommodating diversity? A framework for applying the WCAG in the real world, Proceedings of the 2005 International Cross-Disciplinary Workshop on Web Accessibility. Chiba, Japan. 46-54.
15. Kelly, S. (2008) Distance learning: How accessible are online educational tools, American Foundation for the Blind Policy Research Report, November 8th, Available at http://www.afb.org/Section.asp?SectionID=3&TopicID=377&DocumentID=4492.
16. Lazar, J., Allen, A., Kleinman, J. and Malarkey, C. (2007) What frustrates screen reader users on the Web: A study of 100 blind users, International Journal of Human-Computer Interaction, 22, 3, 247-269.
17. Lazar, J., Dudley-Sponaugle, A. & Greenidge, K. (2004) Improving Web accessibility: A study of Webmaster perceptions, Computers in Human Behavior, 20, 269-288.
18. Leuthold, S., Bargas-Avila, J. A. and Opwis, K. (2008) Beyond web content accessibility guidelines: Design of enhanced text user interfaces for blind internet users, International Journal of Human-Computer Studies, 66, 4, 257-270.
19. Loiacono, E. & McCoy, S. (2004) Web site accessibility: an online sector analysis, Information Technology and People, 17, 1, 87-101.
20. Mahmud, J. (2007) Information overload in non-visual web transaction: Context analysis spells relief, Proceedings of ASSETS'07, October 15-17, Tempe, Arizona, 264-266.
21. Millar, S. (1994) Understanding and representing space: Theory and evidence from studies with blind and sighted children, Oxford: Oxford University Press.
22. Nielsen, J., 1993) Usability Engineering, Morgan Kaufmann, San Diego, USA.
23. Norman, D. A. (1988) The design of everyday things, 1st edition, New York: Basic Books.
24. Petrie, H., Fraser, H. and Neil, K. (2004) Tension, what tension? Website accessibility and visual design, International World Wide Web Conference, New York, USA.
25. Shneiderman, B. and Plaisant, C. (2004) Designing the user interface, fourth ed. Addison-Wesley, Reading, MA.
26. Sweller, J. (1988) Cognitive load during problem solving: Effects on learning, Cognitive Science, 12, 257-285.
27. Theofanos, M. F. and Redish, J. (2003) Guidelines for Accessible and Usable Web Sites: Observing Users Who Work With Screen Readers, Interactions, 10, 6, 38-51.
28. Thinus-Blanc, C. & Gaunet, F. (1997) Representation of space in blind persons: vision as a spatial sense? Psychological Bulletin, 121, 20-42.
29. Todd, P. and Benbasat, I. (1987) Process tracing methods in decision support systems: exploring the black box, MIS Quarterly, 11, 4, 493-512.
30. Yoshikawa, H. (2003) Modeling humans in human-computer interaction, In: Jacko, J.A., Sears, A. (Eds.), The Human-Computer Interaction Handbook. Lawrence Erlbaum Associates, London, pp. 119-149.
31. Yu, W., Kuber, R., Murphy, E., Strain, P. and McAllister, G. (2006) A novel multimodal interface for improving visually impaired people's web accessibility, Virtual Reality, 9, 2, 133-148.