A situational implementation method for business process management systems

15th Americas Conference on Information Systems 2009, AMCIS 2009

Volumn 8, Issue , 2009, Pages 5451-5459

  Ravesteyn, Pascal ^a   Jansen, Slinger ^b  

^a UNIVERSITY OF APPLIED SCIENCES UTRECHT   (Netherlands)

^b UTRECHT UNIVERSITY   (Netherlands)

Author keywords

BPM systems; Implementation; Situational factors

Indexed keywords

BPM-SYSTEMS; BUSINESS PROCESS MANAGEMENT; BUSINESS PROCESS MANAGEMENT SYSTEMS; IMPLEMENTATION; IMPLEMENTATION PROJECTS; PROJECT TEAM; SITUATIONAL FACTORS;

ENTERPRISE RESOURCE MANAGEMENT;

INFORMATION SYSTEMS;

EID: 84870366293     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (37)

1. Aalst van der, W., Ter Hofstede, A.H.M. & Weske, M. (2003) Business process management: a survey. In Van der Aalst, W.M.P., Ter Hofstede, A.H.M. & Weske, M. (Eds.) Business process management. Eindhoven, The Netherlands, Springer.
2. Aalst van der, W., Van Hee, K. (2002) Workflow Management Models, Methods, and Systems, The MIT Press Cambridge, ISBN: 0-262-01189-1.
3. Alan R. Hevner, Salvatore T. March, Jinsoo Park, and Sudha Ram (2004) Design Science in Information Systems Research. MIS Quarterly, 28, 1.
4. Brahe, S., Bordbar, B. (2007) A Pattern-based Approach to Business Process Modeling and Implementation in Web Services. Danske Bank & IT University of Copenhagen, Denmark.
5. Brinkkemper, S. (1996) Method engineering: engineering of information systems development methods and tools. Information & Software Technology, 38, 4, 275-280.
6. Broy, M., Deimel, A., Henn, J., Koskimies, K., Plášil, F., Pomberger, G. (1998) What characterizes a (software) component? Software-Concepts & Tools, 19, 1, 49-56.
7. Burlton, R.T. (2001) Business process management: profiting from process, Indianapolis, Sams publishing.
8. Croft, W. B. (1986) User-specified domain knowledge for document retrieval. Proceedings of the 9th annual international ACM SIGIR conference on Research and development in information retrieval. Palazzo dei Congressi, Pisa, Italy: ACM, 201-206
9. Curtis, B. Aalden, J. (2006) Business Process Improvement Guided by BPMM, BPTrends Column, http://www.capabilitymeasurement.com/downloads/11-06-COL-BPM&OrganizatonalMaturity-Curtis-Alden-Final.pdf
10. De Moor, A. and Van den Heuvel, W. (2004) Web service selection in virtual communities. Proceedings of the 37th Annual International Conference, Hawaii, 10-20.
11. Fensel, D. and Bussler, C. (2002) The Web Service Modeling Framework WSMF. Electronic Commerce Research and Applications, 1, 2, 113-137.
12. Fitzgerald, B and Murphy, C. (1996) Business Process Reengineering, The Creation and Implementation of a Method. The Canadian Journal of Information Systems and Operational Research.
13. Fremantle, P, Weerawarana, S and Khalaf, R (2002) Enterprise Services: examining the emerging field of web services and how it is integrated into existing enterprise infrastructures, Communication of the ACM, 45, 10, 77-82.
14. Hammer, M (2007) The Process Audit, Harvard Business Review, april 2007.
15. Hammer, M. and Champy, J. (2001) Reengineering the Corporation: A Manifesto for Business Revolution, updated and revised, New York, Harper Business.
16. Harrison-Broninski, K. (2005) Human Interactions: The Heart and Soul of Business Process Management, Meghan-Kiffer Press (www.mkpress.com).
17. Harmon, P. (2004) Evaluating an Organisation's Business Process Maturity, Business Process Trends.
18. Jennings, N.R., Faratin, P., Norman, T.J., O'Brien, P., Odgers, B. and Alty, J.L. (2000) Implementing a Business Process Management System Using ADEPT: A Real-world Case Study, Applied Artificial Intelligence, 14, 421-461.
19. Jeston, J. And Nelis, J. (2006) Business Process Management-Practical Guidelines to Successful Implementations. G. Britain: Elsevier Ltd.
20. Joseph A. De Feo and Barnard, W. (2005) JURAN Institute's Six Sigma Breakthrough and Beyond-Quality Performance Breakthrough Methods, Tata McGraw-Hill Publishing Company Limited.
21. Karagiannis, D. (1995) BPMS: business process management systems, SIGIOS Bull, 16, 1, pp. 10-3.
22. Kettinger, J.W., Teng, J.T.C. and Guha, S. (1997) Business process change: a study of methodologies, techniques, and tools. MIS Quarterly, 21, 55-80.
23. Krafzig, D., Banke, K., and Slama, D. (2005) Enterprise SOA: service-oriented architecture best practices Prentice Hall Professional Technical Reference, Indianapolis, IN.
24. Lee, J., Lee, D. and Kang, S (2007) An Overview of the Business Process Maturity Model (BPMM), APWeb/WAIM 2007 Ws, LNCS 4537, 384-395.
25. Malone, T.W., Crowston, K. and Herman, G.A. (2003) Organizing Business Knowledge: The MIT Process Handbook, MIT Press.
26. March, S. T. and Smith, G. F. (1995) Design and natural science research on information technology, Decision Support Systems, 15, 4, 251-266.
27. Papazoglou, M. and Van den Heuvel, W. (2006) Service-oriented design and development method. International Journal of Web Engineering and Technology, 2, 4, 412-442.
28. Rajagopal, P. (2002) An innovation-diffusion view of implementation of enterprise resource planning (ERP) systems and development of a research model, Information & Management, 40, 2, 87-114.
29. Ravesteyn, J.P.P. and Versendaal, J. (2007) Success Factors of Business Process Management Systems Implementation. In Toleman, M. (Ed.) Proceedings of the Australasian Conference on Information Systems. Toowoomba, Australia, University of Southern Queensland.
30. Rinderle, S., Kreher, U. and Dadam, P. (2005) Adaptive Process Management with ADEPT2, Proceeding of the 21st International Conference on Data Engineering.
31. Rosemann, M. and de Bruin, T. (2005) Towards a Business Process Management Maturity Model, Proceedings of the 13th European Conference on Information Systems (ECIS 2005). Regensburg, Germany. 26-28 May 2005.
32. Scheer, A.W. and Nüttgens, M. (2000) ARIS Architecture and Reference Models for Business Process Management. Lecture Notes in Computer Science, 1806, 301-304. https://www.myuu.nl/http://www.springerlink.com/content/fnlv8ngne0w0fgl4/fulltext.pdf
33. Stoica, M., Chawat, N. and Shin, N. (2004) An Investigation of the Methodologies of Business Process Reengineering, Information Systems Education Journal, 2, 11.
34. Terlouw, J., Terlouw, L. and Slinger, J. (2009) An Assessment Method for Selecting an SOA Delivery Strategy: Determining Influencing Factors and Their Value Weights, Proceedings of the Busital workshop, Amsterdam, The Netherlands.
35. Ward, J, and Peppard, J (2002) Strategic Planning for Information Systems, 3rd edition, John Wiley & Sons, Chichester, England.
36. Weske, M., Van der Aalst, WMP and Verbeek, HMW (2004) Advances in business process management, Data & Knowledge Engineering, 50, 1-8.
37. Weske, M. (2007) Business Process Management: Concepts, Languages, Architectures Springer 2007.