Understanding IT governance within the San Mateo County Emergency Medical Service agency

Proceedings of ISCRAM 2008 - 5th International Conference on Information Systems for Crisis Response and Management

Volumn , Issue , 2008, Pages 451-461

  Marich, Michael J ^a   Horan, Thomas A ^a   Schooley, Benjamin L ^a  

^a CLAREMONT GRADUATE UNIVERSITY   (United States)

Author keywords

Architecture; Emergency medical services; Emergency response systems; Governance; Time critical information services

Indexed keywords

ARCHITECTURE; INFORMATION SERVICES; INFORMATION SYSTEMS;

ARCHITECTURAL QUALITY; EMERGENCY MEDICAL SERVICES; EMERGENCY RESPONSE SYSTEMS; GOVERNANCE; INFORMATION AND TECHNOLOGIES; ORGANIZATIONAL DIMENSIONS; PUBLIC AND PRIVATE SECTOR; TIME-CRITICAL;

EMERGENCY SERVICES;

EID: 84870309393     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (13)

1. Baskerville, R.L. and Wood-Harper, A.T. (2002) A Critical Perspective on Action Research as a Method for Information Systems Research in Qualitative Research in Information Systems: A Reader, edited by M. D. Meyers and D. Avison, Sage Publications, Thousand Oaks, CA.
2. Dawes, S. (1996) Interagency Information Sharing: Expected Benefits, Manageable Risks, Journal of Policy Analysis and Management, 15, 377-394.
3. Horan, T., Marich, M., and Schooley, B. (2006) Time-Critical Information Services: Analysis and Workshop Findings on Technology, Organizational, and Policy Dimensions to Emergency Response and Related E-Governmental Services, Proceedings of the 7th International Conference on Digital Government Research, San Diego, CA, May 21-24.
4. Horan, T. and Schooley, B. (2007) Time-Critical Information Services, Communications of the ACM, 50, 3, 73-78.
5. Institute of Medicine (IOM) (2006). Emergency Medical Services: At the crossroads, Washington, D.C.: National Academy Press.
6. Landsbergen, D. and Wolken, G. (2001) Realizing the Promise: Government Information Systems and the Fourth Generation of Information Technology, Public Administration Review, 61, 206-218.
7. Layne, K. and Lee, J. (2001) Developing fully functional E-government: A four stage model, Government Information Quarterly, 18, 2, 122-136.
8. Mayer-Schonberger (2003) Emergency Communications: The Quest for Interoperability in the United States and Europe, in Howitt, A. and Pangi, R. eds., Countering Terrorism: Dimensions of Preparedness. Cambridge, MA: MIT Press.
9. Schooley, B. and Horan, T. (2007) End-to-End Enterprise Performance Management in the Public Sector through Inter-organizational Information Integration, Government Information Quarterly, 24, 4, 755-784.
10. Schooley, B., Marich, M., and Horan, T. (2007) Devising an Architecture for Time-Critical Information Services: Inter-organizational Performance Data Components for Emergency Medical Service (EMS), Proceedings of the 8th International Conference on Digital Government Research, Philadelphia, PA.
11. Shneiderman, B. (1998) Designing the User Interface - Strategies for Effective Human-Computer Interaction, Addison-Wesley.
12. Robson, C. (2002) Real World Research: A Resource for Social Scientists and Practitioner-Researchers 2nd ed., Blackwell Publishers, Malden, MA.
13. Ross, J.W., Weill, P., and Robertson, D.C. (2006) Enterprise Architecture as Strategy: Creating a Foundation for Business Execution, Harvard Business School Press, Boston, MA.