메뉴 건너뛰기




Volumn 89, Issue 3, 2012, Pages 387-391

Doctor's attire influences perceived empathy in the patient-doctor relationship

Author keywords

Doctor's attire; Empathy; Patient doctor relationship; Traditional medicine

Indexed keywords

ADULT; ARTICLE; ATTITUDE TO HEALTH; CHARACTER STATE; CLINICAL ASSESSMENT; CLINICAL EVALUATION; CLOTHING; CONSULTATION; DOCTOR ATTIRE; DOCTOR PATIENT RELATION; EMPATHY; FEMALE; HUMAN; MAJOR CLINICAL STUDY; MALE; NONVERBAL COMMUNICATION; PATIENT ATTITUDE; PATIENT PREFERENCE; PATIENT SATISFACTION; PRIORITY JOURNAL; PROFESSIONAL COMPETENCE; TRUST;

EID: 84870292521     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2012.02.017     Document Type: Article
Times cited : (73)

References (53)
  • 1
    • 60049098815 scopus 로고    scopus 로고
    • How does communication heal? Pathways linking clinician-patient communication to health outcomes
    • Street R.L., Makoul G., Arora N.K., Epstein R.M. How does communication heal? Pathways linking clinician-patient communication to health outcomes. Patient Educ Couns 2009, 74:295-301.
    • (2009) Patient Educ Couns , vol.74 , pp. 295-301
    • Street, R.L.1    Makoul, G.2    Arora, N.K.3    Epstein, R.M.4
  • 2
    • 0037824761 scopus 로고    scopus 로고
    • Interacting with cancer patients: the significance of physicians' communication behavior
    • Arora N.K. Interacting with cancer patients: the significance of physicians' communication behavior. Soc Sci Med 2003, 57:791-806.
    • (2003) Soc Sci Med , vol.57 , pp. 791-806
    • Arora, N.K.1
  • 3
    • 0028998128 scopus 로고
    • Effective physician-patient communication and health outcomes: a review
    • Stewart M.A. Effective physician-patient communication and health outcomes: a review. Can Med Assoc J 1995, 152:1423-1433.
    • (1995) Can Med Assoc J , vol.152 , pp. 1423-1433
    • Stewart, M.A.1
  • 4
    • 0024637479 scopus 로고
    • Assessing the effects of physician-patient interactions on the outcomes of chronic disease
    • Kaplan S.H., Greenfield S., Ware J.E. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care 1989, 27:S110-S127.
    • (1989) Med Care , vol.27
    • Kaplan, S.H.1    Greenfield, S.2    Ware, J.E.3
  • 6
    • 83655163936 scopus 로고    scopus 로고
    • Verbal and non-verbal behavior of doctors and patients in primary care consultations-How this relates to patient enablement
    • Pawlikowska T., Zhang W., Griffiths F., van Dalen J., van der Vleuten C. Verbal and non-verbal behavior of doctors and patients in primary care consultations-How this relates to patient enablement. Patient Educ Couns 2012, 86:70-76.
    • (2012) Patient Educ Couns , vol.86 , pp. 70-76
    • Pawlikowska, T.1    Zhang, W.2    Griffiths, F.3    van Dalen, J.4    van der Vleuten, C.5
  • 7
    • 0036768082 scopus 로고    scopus 로고
    • Patient-centred consultations and outcomes in primary care: a review of the literature
    • Mead N., Bower P. Patient-centred consultations and outcomes in primary care: a review of the literature. Patient Educ Couns 2002, 48:51-61.
    • (2002) Patient Educ Couns , vol.48 , pp. 51-61
    • Mead, N.1    Bower, P.2
  • 9
    • 33645106305 scopus 로고    scopus 로고
    • The expression of emotion through nonverbal behavior in medical visits
    • Roter D.L., Frankel R.M., Hall J.A., Sluyter D. The expression of emotion through nonverbal behavior in medical visits. J Gen Intern Med 2006, 21:S28-S34.
    • (2006) J Gen Intern Med , vol.21
    • Roter, D.L.1    Frankel, R.M.2    Hall, J.A.3    Sluyter, D.4
  • 12
    • 0027661358 scopus 로고
    • First impression
    • Short D. First impression. Br J Hosp Med 1993, 50:270-271.
    • (1993) Br J Hosp Med , vol.50 , pp. 270-271
    • Short, D.1
  • 13
    • 27644499526 scopus 로고    scopus 로고
    • What to wear today? Effect of doctor's attire on the trust and confidence of patients
    • Rehman S.U., Nietert P.J., Cope D.W., Kilpatrick A.O. What to wear today? Effect of doctor's attire on the trust and confidence of patients. Am J Med 2005, 118:1279-1286.
    • (2005) Am J Med , vol.118 , pp. 1279-1286
    • Rehman, S.U.1    Nietert, P.J.2    Cope, D.W.3    Kilpatrick, A.O.4
  • 14
    • 0031106739 scopus 로고    scopus 로고
    • Shifts in doctor-patient communication during a series of outpatient consultations in non-insulin-dependent diabetes mellitus
    • Van Dulmen A.M., Verhaak P.F.M., Bilo H.J.G. Shifts in doctor-patient communication during a series of outpatient consultations in non-insulin-dependent diabetes mellitus. Patient Educ Couns 1997, 30:227-237.
    • (1997) Patient Educ Couns , vol.30 , pp. 227-237
    • Van Dulmen, A.M.1    Verhaak, P.F.M.2    Bilo, H.J.G.3
  • 15
    • 33644493159 scopus 로고
    • Clothing as communication: an empirical investigation
    • Holman R.H. Clothing as communication: an empirical investigation. Adv Consum Res 1980, 7:372-377.
    • (1980) Adv Consum Res , vol.7 , pp. 372-377
    • Holman, R.H.1
  • 17
    • 71849087809 scopus 로고    scopus 로고
    • Are we dressed to impress? A descriptive survey assessing patients' preference of doctors' attire in the hospital setting
    • Gherardi G., Cameron J., West A., Crossley M. Are we dressed to impress? A descriptive survey assessing patients' preference of doctors' attire in the hospital setting. Clin Med 2009, 9:519-524.
    • (2009) Clin Med , vol.9 , pp. 519-524
    • Gherardi, G.1    Cameron, J.2    West, A.3    Crossley, M.4
  • 18
    • 79960808431 scopus 로고    scopus 로고
    • What to wear when practicing oriental medicine: patients' preferences for doctor's attire
    • Chang D.S., Lee H., Lee H.J., Park H.J., Chae Y. What to wear when practicing oriental medicine: patients' preferences for doctor's attire. J Altern Complement Med 2011, 17:763-767.
    • (2011) J Altern Complement Med , vol.17 , pp. 763-767
    • Chang, D.S.1    Lee, H.2    Lee, H.J.3    Park, H.J.4    Chae, Y.5
  • 19
    • 0004502468 scopus 로고
    • Effects of clothing as nonverbal communication on credibility of the message source
    • O'Neal G.S., Lapitsky M. Effects of clothing as nonverbal communication on credibility of the message source. Cloth Text Res J 1991, 9:28-34.
    • (1991) Cloth Text Res J , vol.9 , pp. 28-34
    • O'Neal, G.S.1    Lapitsky, M.2
  • 20
    • 85005586943 scopus 로고
    • Clothing style differences: their effect on the impression of sociability
    • Johnson B.H., Nagasawa R.H., Peters K. Clothing style differences: their effect on the impression of sociability. J Home Econ Res 1977, 6:58-63.
    • (1977) J Home Econ Res , vol.6 , pp. 58-63
    • Johnson, B.H.1    Nagasawa, R.H.2    Peters, K.3
  • 21
    • 84986021479 scopus 로고    scopus 로고
    • The role of nonverbal communication in service encounters
    • Sundaram D.S., Webster C. The role of nonverbal communication in service encounters. J Serv Market 2000, 14:378-391.
    • (2000) J Serv Market , vol.14 , pp. 378-391
    • Sundaram, D.S.1    Webster, C.2
  • 22
    • 33747890119 scopus 로고    scopus 로고
    • Dressing to impress: beliefs and attitudes regarding workplace attire
    • Peluchette J., Karl K. Dressing to impress: beliefs and attitudes regarding workplace attire. J Bus Psych 2006, 21:45-63.
    • (2006) J Bus Psych , vol.21 , pp. 45-63
    • Peluchette, J.1    Karl, K.2
  • 23
    • 0032931678 scopus 로고    scopus 로고
    • The doctor-patient relationship. Challenges, opportunities and strategies
    • Dorr G.S., Lipkin M. The doctor-patient relationship. Challenges, opportunities and strategies. J Gen Intern Med 1999, 14:S26-S33.
    • (1999) J Gen Intern Med , vol.14
    • Dorr, G.S.1    Lipkin, M.2
  • 24
    • 43249121870 scopus 로고    scopus 로고
    • Components of placebo effect: randomised controlled trial in patients with irritable bowel syndrome
    • Kaptchuk T.J., Kelley J.M., Conboy L.A., Davis R.B., Kerr C.E., Jacobson E.E., et al. Components of placebo effect: randomised controlled trial in patients with irritable bowel syndrome. Br Med J 2008, 336:999-1003.
    • (2008) Br Med J , vol.336 , pp. 999-1003
    • Kaptchuk, T.J.1    Kelley, J.M.2    Conboy, L.A.3    Davis, R.B.4    Kerr, C.E.5    Jacobson, E.E.6
  • 25
    • 0034972042 scopus 로고    scopus 로고
    • Patient perspectives on outcomes after treatment with acupuncture
    • Gould A., MacPherson H. Patient perspectives on outcomes after treatment with acupuncture. J Altern Complement Med 2001, 7:261-268.
    • (2001) J Altern Complement Med , vol.7 , pp. 261-268
    • Gould, A.1    MacPherson, H.2
  • 26
    • 33748321010 scopus 로고    scopus 로고
    • Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients
    • Price S., Mercer S.W., MacPherson H. Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients. Patient Educ Couns 2006, 63:239-245.
    • (2006) Patient Educ Couns , vol.63 , pp. 239-245
    • Price, S.1    Mercer, S.W.2    MacPherson, H.3
  • 27
    • 0033205632 scopus 로고    scopus 로고
    • Empathy: a crucial component of the helping relationship
    • Reynolds W.J., Scott B. Empathy: a crucial component of the helping relationship. J Psychiatr Ment Health Nurs 1999, 6:363-370.
    • (1999) J Psychiatr Ment Health Nurs , vol.6 , pp. 363-370
    • Reynolds, W.J.1    Scott, B.2
  • 28
    • 0347989511 scopus 로고    scopus 로고
    • Empathy, enablement and outcome: an exploratory study on acupuncture patients' perceptions
    • MacPherson H., Mercer S.W., Scullion T., Thomas K.J. Empathy, enablement and outcome: an exploratory study on acupuncture patients' perceptions. J Altern Complement Med 2003, 9:869-876.
    • (2003) J Altern Complement Med , vol.9 , pp. 869-876
    • MacPherson, H.1    Mercer, S.W.2    Scullion, T.3    Thomas, K.J.4
  • 29
    • 10644289278 scopus 로고    scopus 로고
    • The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure
    • Mercer S.W., Maxwell M., Heaney D., Watt G.C.M. The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure. Fam Pract 2004, 21:699-705.
    • (2004) Fam Pract , vol.21 , pp. 699-705
    • Mercer, S.W.1    Maxwell, M.2    Heaney, D.3    Watt, G.C.M.4
  • 30
    • 0346350262 scopus 로고    scopus 로고
    • An empathy-based consultation quality measure for use in CAM and conventional care settings
    • Mercer S.W. An empathy-based consultation quality measure for use in CAM and conventional care settings. Focus Altern Complement Ther 2003, 8:153.
    • (2003) Focus Altern Complement Ther , vol.8 , pp. 153
    • Mercer, S.W.1
  • 31
    • 19744378866 scopus 로고    scopus 로고
    • Relevance and practical use of the Consultation and Relational Empathy (CARE) measure in general practice
    • Mercer S.W., McConnachie A., Maxwell M., Heaney D., Watt G.C.M. Relevance and practical use of the Consultation and Relational Empathy (CARE) measure in general practice. Fam Pract 2005, 22:328-334.
    • (2005) Fam Pract , vol.22 , pp. 328-334
    • Mercer, S.W.1    McConnachie, A.2    Maxwell, M.3    Heaney, D.4    Watt, G.C.M.5
  • 33
    • 0031742833 scopus 로고    scopus 로고
    • Is our appearance important to our patients?
    • Menahem S., Shvartzman P. Is our appearance important to our patients?. Fam Pract 1998, 15:391-397.
    • (1998) Fam Pract , vol.15 , pp. 391-397
    • Menahem, S.1    Shvartzman, P.2
  • 34
    • 29544443378 scopus 로고    scopus 로고
    • Judging a book by its cover: descriptive survey of patients' preferences for doctors' appearance and mode of address
    • Lill M.M., Wilkinson T.J. Judging a book by its cover: descriptive survey of patients' preferences for doctors' appearance and mode of address. Br Med J 2005, 331:1521-1527.
    • (2005) Br Med J , vol.331 , pp. 1521-1527
    • Lill, M.M.1    Wilkinson, T.J.2
  • 35
    • 0028569701 scopus 로고
    • Sartorial eloquence: does it exist in the paediatrician-patient relationship?
    • Barrett T.G., Booth I.W. Sartorial eloquence: does it exist in the paediatrician-patient relationship?. Br Med J 1994, 309:1710-1712.
    • (1994) Br Med J , vol.309 , pp. 1710-1712
    • Barrett, T.G.1    Booth, I.W.2
  • 36
    • 33745594300 scopus 로고    scopus 로고
    • First impressions: making up your mind after a 100-ms exposure to a face
    • Willis J., Todorov A. First impressions: making up your mind after a 100-ms exposure to a face. Psychol Sci 2006, 17:592-598.
    • (2006) Psychol Sci , vol.17 , pp. 592-598
    • Willis, J.1    Todorov, A.2
  • 37
    • 20444390980 scopus 로고    scopus 로고
    • Inferences of competence from faces predict election outcomes
    • Todorov A., Mandisodza A.N., Goren A., Hall C.C. Inferences of competence from faces predict election outcomes. Science 2005, 308:1623-1626.
    • (2005) Science , vol.308 , pp. 1623-1626
    • Todorov, A.1    Mandisodza, A.N.2    Goren, A.3    Hall, C.C.4
  • 38
    • 46749114827 scopus 로고    scopus 로고
    • Reading trustworthiness in faces without recognizing faces
    • Todorov A., Duchaine B. Reading trustworthiness in faces without recognizing faces. Cogn Neuropsychol 2008, 25:395-410.
    • (2008) Cogn Neuropsychol , vol.25 , pp. 395-410
    • Todorov, A.1    Duchaine, B.2
  • 39
    • 0034183469 scopus 로고    scopus 로고
    • Facing faces: studies on the cognitive aspects of physiognomy
    • Hassin R., Trope Y. Facing faces: studies on the cognitive aspects of physiognomy. J Pers Soc Psych 2000, 78:837-852.
    • (2000) J Pers Soc Psych , vol.78 , pp. 837-852
    • Hassin, R.1    Trope, Y.2
  • 40
    • 33645756415 scopus 로고
    • Additivity of clothing cues in first impressions
    • Lennon S.J. Additivity of clothing cues in first impressions. Soc Behav Pers 1986, 14:15-22.
    • (1986) Soc Behav Pers , vol.14 , pp. 15-22
    • Lennon, S.J.1
  • 41
    • 0035794760 scopus 로고    scopus 로고
    • Should doctors wear white coats?
    • Harnett P.R. Should doctors wear white coats?. Med J Aust 2001, 174:343-344.
    • (2001) Med J Aust , vol.174 , pp. 343-344
    • Harnett, P.R.1
  • 42
    • 0026074832 scopus 로고
    • Why do hospital doctors wear white coats?
    • Farraj R., Baron J.H. Why do hospital doctors wear white coats?. J R Soc Med 1991, 84:43.
    • (1991) J R Soc Med , vol.84 , pp. 43
    • Farraj, R.1    Baron, J.H.2
  • 43
    • 0033158491 scopus 로고    scopus 로고
    • Patients attitude toward consultations by a physician without a white coat in Japan
    • Ikusaka M., Kamegai M., Sunaga T., Narita N., Kobayashi H., Yonenami K., et al. Patients attitude toward consultations by a physician without a white coat in Japan. Intern Med 1999, 38:533-536.
    • (1999) Intern Med , vol.38 , pp. 533-536
    • Ikusaka, M.1    Kamegai, M.2    Sunaga, T.3    Narita, N.4    Kobayashi, H.5    Yonenami, K.6
  • 44
    • 71749117084 scopus 로고    scopus 로고
    • Patients' perspective on how doctors dress
    • Palazzo S., Hocken D.B. Patients' perspective on how doctors dress. J Hosp Infec 2010, 74:30-34.
    • (2010) J Hosp Infec , vol.74 , pp. 30-34
    • Palazzo, S.1    Hocken, D.B.2
  • 45
    • 71749087686 scopus 로고    scopus 로고
    • Pants, policies and paranoia
    • Dancer S.J. Pants, policies and paranoia. J Hosp Infec 2010, 74:10-15.
    • (2010) J Hosp Infec , vol.74 , pp. 10-15
    • Dancer, S.J.1
  • 48
    • 0018500931 scopus 로고
    • The doctor's white coat: the image of the physician in modern America
    • Blumhagen D.W. The doctor's white coat: the image of the physician in modern America. Ann Intern Med 1979, 91:111-116.
    • (1979) Ann Intern Med , vol.91 , pp. 111-116
    • Blumhagen, D.W.1
  • 49
    • 70349532760 scopus 로고    scopus 로고
    • Reliability and validity of the Chinese version of the CARE measure in a primary care setting in Hong Kong
    • Fung C.S., Hua A., Tam L., Mercer S.W. Reliability and validity of the Chinese version of the CARE measure in a primary care setting in Hong Kong. Fam Pract 2009, 26:398-406.
    • (2009) Fam Pract , vol.26 , pp. 398-406
    • Fung, C.S.1    Hua, A.2    Tam, L.3    Mercer, S.W.4
  • 50
    • 33846580131 scopus 로고    scopus 로고
    • What do we really know about patient satisfaction?
    • Thiedke C.C. What do we really know about patient satisfaction?. Fam Pract Manag 2007, 14:33-36.
    • (2007) Fam Pract Manag , vol.14 , pp. 33-36
    • Thiedke, C.C.1
  • 51
    • 78649956474 scopus 로고    scopus 로고
    • Current issues in the physician-patient relationship
    • Kalliainen L.K., Lichtman D.M. Current issues in the physician-patient relationship. J Hand Surg 2010, 351:2126-2129.
    • (2010) J Hand Surg , vol.351 , pp. 2126-2129
    • Kalliainen, L.K.1    Lichtman, D.M.2
  • 52
    • 0033069291 scopus 로고    scopus 로고
    • The concepts of expectation and satisfaction: do they capture the way patients evaluate their care?
    • Staniszewska S., Ahmed L. The concepts of expectation and satisfaction: do they capture the way patients evaluate their care?. J Adv Nurs 1999, 29:364-372.
    • (1999) J Adv Nurs , vol.29 , pp. 364-372
    • Staniszewska, S.1    Ahmed, L.2
  • 53
    • 0030835927 scopus 로고    scopus 로고
    • Prescribing behavior in clinical practice: patients' expectations and doctors' perceptions of patients' expectations - a questionnaire study
    • Cockburn J. Prescribing behavior in clinical practice: patients' expectations and doctors' perceptions of patients' expectations - a questionnaire study. Br Med J 1997, 315:520.
    • (1997) Br Med J , vol.315 , pp. 520
    • Cockburn, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.