메뉴 건너뛰기




Volumn 76, Issue 4, 2012, Pages 733-746

When more gets you less: A meta-analysis of the effect of concurrent web options on mail survey response rates

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84870234161     PISSN: 0033362X     EISSN: 15375331     Source Type: Journal    
DOI: 10.1093/poq/nfs047     Document Type: Article
Times cited : (101)

References (41)
  • 2
    • 38049134975 scopus 로고    scopus 로고
    • No Increase in response rate by adding a web response option to a postal population survey: A randomized trial
    • Available at
    • Brøgger, Jan, Wenche Nystad, Inger Cappelen, and Per Bakke. 2007. "No Increase in Response Rate by Adding a Web Response Option to a Postal Population Survey: A Randomized Trial." Journal of Medical Internet Research 9(5). Available at http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2270416/ .
    • (2007) Journal of Medical Internet Research , vol.9 , pp. 5
    • Jan, B.1    Nystad, W.2    Cappelen, I.3    Bakke, P.4
  • 3
    • 0034366421 scopus 로고    scopus 로고
    • Web surveys: A review of issues and approaches
    • Couper, Mick. 2000. "Web Surveys: A Review of Issues and Approaches." Public Opinion Quarterly 64(4): 464-94.
    • (2000) Public Opinion Quarterly , vol.64 , Issue.4 , pp. 464-494
    • Couper, M.1
  • 4
    • 84924499729 scopus 로고    scopus 로고
    • New York: Cambridge University Press
    • 2008. Designing Effective Web Surveys. New York: Cambridge University Press.
    • (2008) Designing Effective Web Surveys
  • 6
    • 33845751338 scopus 로고    scopus 로고
    • To mix or not to mix data collection modes in surveys
    • de Leeuw, Edith. 2005. "To Mix or Not to Mix Data Collection Modes in Surveys." Journal of Official Statistics 21(2): 233-55.
    • (2005) Journal of Official Statistics , vol.21 , Issue.2 , pp. 233-255
    • De Leeuw Edith1
  • 7
    • 0031476311 scopus 로고    scopus 로고
    • Consumer preference for a No-Choice option
    • Dhar, Ravi. 1997. "Consumer Preference for a No-Choice Option." Journal of Consumer Research 24(2): 215-31.
    • (1997) Journal of Consumer Research , vol.24 , Issue.2 , pp. 215-231
    • Dhar, R.1
  • 9
    • 84870162276 scopus 로고    scopus 로고
    • Mixed-mode surveys
    • edited by P. V. Marsden and J. D. Wright Bingley, UK: Emerald
    • Dillman, Don A., and Benjamin L. Messer. 2010. "Mixed-Mode Surveys." In Handbook of Survey Research, edited by P. V. Marsden and J. D. Wright, 551-74. Bingley, UK: Emerald.
    • (2010) Handbook of Survey Research , pp. 551-574
    • Dillman Don, A.1    Messer, B.L.2
  • 10
    • 58149476761 scopus 로고    scopus 로고
    • Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR), and the internet
    • Dillman, Don A., Glenn Phelps, Robert Tortora, Karen Swift, Julie Kohrell, Jodi Berck, and Benjamin L. Messer. 2009. "Response Rate and Measurement Differences in Mixed-Mode Surveys Using Mail, Telephone, Interactive Voice Response (IVR), and the Internet." Social Science Research 38(1): 1-18.
    • (2009) Social Science Research , vol.38 , Issue.1 , pp. 1-18
    • Dillman Don, A.1    Phelps, G.2    Tortora, R.3    Swift, K.4    Kohrell, J.5    Berck, J.6    Messer, B.L.7
  • 11
    • 0141991737 scopus 로고
    • Influence of an invitation to answer by telephone on response to census questionnaires
    • Dillman, Don A., Kirsten K. West, and Jon R. Clark. 1994. "Influence of an Invitation to Answer by Telephone on Response to Census Questionnaires." Public Opinion Quarterly 58(4): 557-68.
    • (1994) Public Opinion Quarterly , vol.58 , Issue.4 , pp. 557-568
    • Dillman Don, A.1    West, K.K.2    Clark, J.R.3
  • 12
    • 0003301147 scopus 로고    scopus 로고
    • Internet self-efficacy and the psychology of the digital divide
    • Available at wiley.com/doi/10.1111/j.1083-6101.2000.tb00110.x/full
    • Eastin, Matthew S., and Robert LaRose. 2000. "Internet Self-Efficacy and the Psychology of the Digital Divide." Journal of Computer-Mediated Communication 6(1). Available at http://onlinelibrary.wiley.com/doi/10.1111/j. 1083-6101.2000.tb00110.x/full.
    • (2000) Journal of Computer-Mediated Communication , vol.6 , Issue.1
    • Eastin Matthew, S.1    Larose, R.2
  • 13
    • 84855241852 scopus 로고    scopus 로고
    • Multi-mode and method experiment in a study of nurses
    • Available at
    • Friese, Christopher R., Cheryl S. Lee, Sara O'Brien, and Scott D. Crawford. 2010. "Multi-Mode and Method Experiment in a Study of Nurses." Survey Practice. Available at http://survey practice.wordpress. com/2010/10/27/multi-mode-nurses-survey/.
    • (2010) Survey Practice
    • Friese Christopher, R.1    Lee, C.S.2    O'Brien, S.3    Crawford, S.D.4
  • 14
    • 84870203867 scopus 로고    scopus 로고
    • Offering respondents a choice of survey mode: Use patterns of an internet response option in a mail survey
    • Paper presented at New Orleans, LA, USA
    • Gentry, Robin, and Cindy Good. 2008. "Offering Respondents a Choice of Survey Mode: Use Patterns of an Internet Response Option in a Mail Survey." Paper presented at the Annual Meeting of the American Association for Public Opinion Research, New Orleans, LA, USA.
    • (2008) The Annual Meeting of the American Association for Public Opinion Research
    • Robin, G.1    Good, C.2
  • 16
    • 84863672806 scopus 로고    scopus 로고
    • Meeting 21st-century demographic needs implementing the american community survey: May 2002
    • Washington DC: U.S. Department of Commerce, Economics and Statistics Administration, U.S. Census Bureau
    • Griffin, Deborah H., and Sally Obenski. 2002. "Meeting 21st-Century Demographic Needs Implementing the American Community Survey: May 2002, Report 2: Demonstrating Survey Quality." Washington, DC: U.S. Department of Commerce, Economics and Statistics Administration, U.S. Census Bureau.
    • (2002) Report 2: Demonstrating Survey Quality
    • Griffin Deborah, H.1    Obenski, S.2
  • 19
    • 58149404513 scopus 로고
    • Estimating effect size from a series of independent experiments
    • Hedges, Larry V. 1982. "Estimating Effect Size from a Series of Independent Experiments." Psychological Bulletin 92(2): 490-99.
    • (1982) Psychological Bulletin , vol.92 , Issue.2 , pp. 490-499
    • Hedges Larry, V.1
  • 21
    • 77956408660 scopus 로고    scopus 로고
    • Using Web-Hosted surveys to obtain responses from extension clients: A cautionary tale
    • Available at
    • Israel, Glenn D. 2010. "Using Web-Hosted Surveys to Obtain Responses from Extension Clients: A Cautionary Tale." Journal of Extension 48(4). Available at http://www.joe.org/joe/2010august/a8.php.
    • (2010) Journal of Extension , vol.48 , pp. 4
    • Israel1    Glenn, D.2
  • 22
    • 0034571771 scopus 로고    scopus 로고
    • When choice is demotivating: Can one desire too much of a good thing?
    • Iyengar, Sheena S., and Mark R. Lepper. 2000. "When Choice Is Demotivating: Can One Desire Too Much of a Good Thing?" Journal of Personality and Social Psychology 79(6): 995-1006.
    • (2000) Journal of Personality and Social Psychology , vol.79 , Issue.6 , pp. 995-1006
    • Iyengar Sheena, S.1    Lepper, M.R.2
  • 24
    • 79958286487 scopus 로고    scopus 로고
    • Improving response to web and mixed-mode surveys
    • Millar, Morgan M., and Don A. Dillman. 2011. "Improving Response to Web and Mixed-Mode Surveys." Public Opinion Quarterly 75(2): 249-69.
    • (2011) Public Opinion Quarterly , vol.75 , Issue.2 , pp. 249-269
    • Millar Morgan, M.1    Don, A.D.2
  • 25
    • 77950972531 scopus 로고    scopus 로고
    • Are mode preferences real?
    • Social and Economic Sciences Research Center. Pullman: Washington State University
    • Millar, Morgan, M., Allison C. O'Neill, and Don A. Dillman. 2009. "Are Mode Preferences Real?" Technical Report 09-003, Social and Economic Sciences Research Center. Pullman: Washington State University.
    • (2009) Technical Report 09-003
    • Millar Morgan, M.1    O'Neill, A.C.2    Dillman, D.A.3
  • 27
    • 84870157371 scopus 로고    scopus 로고
    • Available at
    • Pew Internet Project Tracking Survey. 2012. Available at http://pewinternet.org/Static-Pages/Trend-Data-(Adults)/Internet-Adoption.aspx.
    • (2012) Pew Internet Project Tracking Survey
  • 28
    • 0036831633 scopus 로고    scopus 로고
    • Low acceptance of an internet-based online questionnaire by young adults
    • Radon, Katja, Mark Goldberg, Margaret Becklake, Ursula Pindur, Inga Hege, and Dennis Nowak. 2002. "Low Acceptance of an Internet-Based Online Questionnaire by Young Adults." Epidemiology 13(6): 748-49.
    • (2002) Epidemiology , vol.13 , Issue.6 , pp. 748-749
    • Katja, R.1    Goldberg, M.2    Becklake, M.3    Pindur, U.4    Hege, I.5    Nowak, D.6
  • 29
    • 0001250349 scopus 로고
    • Comparing effect sizes of independent studies
    • Rosenthal, Robert, and Donald R. Rubin. 1982. "Comparing Effect Sizes of Independent Studies." Psychological Bulletin 92(2): 500-504.
    • (1982) Psychological Bulletin , vol.92 , Issue.2 , pp. 500-504
    • Robert, R.1    Rubin, D.R.2
  • 30
    • 0035590266 scopus 로고    scopus 로고
    • On judging the significance of differences by examining the overlap between confidence intervals
    • Schenker, Nathaniel, and Jane F. Gentleman. 2001. "On Judging the Significance of Differences by Examining the Overlap Between Confidence Intervals." American Statistician 55(3): 182-86.
    • (2001) American Statistician , vol.55 , Issue.3 , pp. 182-186
    • Nathaniel, S.1    Gentleman, J.F.2
  • 31
    • 77952963729 scopus 로고    scopus 로고
    • Reaching emergency medical services providers: Is one survey mode better than another?
    • Schmuhl, Patricia, Heather van Duker, Kristin Lauria Gurley, Angie Webster, and Lenora Olson. 2010. "Reaching Emergency Medical Services Providers: Is One Survey Mode Better Than Another?" Prehospital Emergency Care 14(3): 361-69.
    • (2010) Prehospital Emergency Care , vol.14 , Issue.3 , pp. 361-369
    • Patricia, S.1    Van Duker, H.2    Lauria Gurley, K.3    Webster, A.4    Olson, L.5
  • 33
    • 85086828995 scopus 로고    scopus 로고
    • The Paradox of choice: Why more is less
    • New York: Harper Perennial. Shettle, C., and Geraldine Mooney. 1999. Monetary Incentives in U.S. Government Surveys
    • Schwartz, Barry. 2004. The Paradox of Choice: Why More Is Less. New York: Harper Perennial. Shettle, C., and Geraldine Mooney. 1999. Monetary Incentives in U.S. Government Surveys. Journal of Official Statistics 15(2): 231-50.
    • (2004) Journal of Official Statistics , vol.15 , Issue.2 , pp. 231-250
    • Schwartz, B.1
  • 34
    • 85045166093 scopus 로고    scopus 로고
    • Response rates and mode preferences in web-mail mixed-mode surveys: A meta-analysis
    • Shih, Tse-Hua, and Xitao Fan. 2007. "Response Rates and Mode Preferences in Web-Mail Mixed-Mode Surveys: A Meta-Analysis." International Journal of Internet Science 2: 59-82.
    • (2007) International Journal of Internet Science , vol.2 , pp. 59-82
    • Tse-Hua, S.1    Fan, X.2
  • 35
    • 84876992358 scopus 로고    scopus 로고
    • 46% of American adults are smartphone owners
    • Available at
    • Smith, Aaron. 2012. "46% of American Adults Are Smartphone Owners." Pew Internet and American Life Project. Available at http://pewinternet.org/~/media//Files/Reports/2012/ Smartphone%20ownership%202012.pdf.
    • (2012) Pew Internet and American Life Project
    • Smith, A.1
  • 36
    • 77951000147 scopus 로고    scopus 로고
    • Using the internet to survey small towns and communities: Limitations and possibilities in the early 21st Century
    • Smyth, Jolene D., Don A. Dillman, Leah Melani Christian, and Allison C. O'Neill. 2010. "Using the Internet to Survey Small Towns and Communities: Limitations and Possibilities in the Early 21st Century." American Behavioral Scientist 53(9): 1423-48.
    • (2010) American Behavioral Scientist , vol.53 , Issue.9 , pp. 1423-1448
    • Smyth Jolene, D.1    Dillman, D.A.2    Melani Christian, L.3    O'Neill, A.C.4
  • 38
    • 0023968228 scopus 로고
    • Illusion and well-being: A social psychological perspective on mental health
    • Taylor, Shelley E., and Jonathon D. Brown. 1988. "Illusion and Well-Being: A Social Psychological Perspective on Mental Health." Psychological Bulletin 103(2): 193-210.
    • (1988) Psychological Bulletin , vol.103 , Issue.2 , pp. 193-210
    • Taylor Shelley, E.1    Brown, J.D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.