Community response grids for older adults: Motivations, usability, and sociability

Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights

Volumn 5, Issue , 2007, Pages 3022-3031

  Wu, Philip Fei ^a   Preece, Jenny ^a   Shneiderman, Ben ^b   Jaeger, Paul T ^a   Qu, Yan ^a  

^a UNIVERSITY OF MARYLAND   (United States)

^b NONE   (United States)

Author keywords

Community response grid (CRG); Emergency response; Older adults; Sociability; Usability

Indexed keywords

COMMUNITY RESPONSE; EMERGENCY RESPONSE; OLDER ADULTS; SOCIABILITY; USABILITY;

INFORMATION SYSTEMS;

MOTIVATION;

EID: 84870230749     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (54)

1. Administration on Aging (AoA). (1999). Disaster preparedness manual for the Aging Network. Available at http://www.aoa.gov/prof/disaster_assist/disaster_assist_manual.asp
2. Administration on Aging (AoA). (2006). A profile of older Americans: 2005. Available at: http://www.aoa.gov/PROF/Statistics/profile/2005/2005profile.pdf
3. Agence France Presse. (2003). France drops public holiday to help elderly after deadly heat wave. Retrieved February 20, 2007 from LexisNexis.
4. Audit Commission (UK). (2004). Assistive Technology: Independence and Well-being 4. Available at: http://www.auditcommission.gov.uk/reports/NATIONALREPORT.asp?CategoryID=andProdID=BB070AC2-A23A-4478-BD69-4C19BE942722
5. Becker, S. A. (2004). A study of Web usability for older adult seeking online health resources. ACM Transactions on Computer-Human Interaction, 11(4), 387-406.
6. Bengtson, V. L. and Schaie, K. W. (Eds.). (1999). Handbook of theories of aging. New York: Springer Publishing Company.
7. Burnett, G., Besant, M., and Chatman, E. A. (2001). Small worlds: normative behavior in virtual communities and feminist bookselling. Journal of the American Society for Information Science and Technology, 52(7), 536-547.
8. Carroll, J. M., Rosson, M. B., Kavanaugh, A., Dunlap, D. R., Schafer, W., Snook, J., and Isenhour, P. (2006). Social and civic participation in a community network. In R. Kraut, M. Brynin, and S. Kiesler (Eds.), Computers, phones, and the Internet: Domesticating information technologies. New York, NY: Oxford University Press.
9. Chatman, E. A. (1999). A theory of life in the round. Journal of the American Society for Information Science, 50(3), 207-217.
10. Clark, D. J. (2002). Older adults living through and with their computers. Computers, Informatics, Nursing, 20(3), 117-124.
11. Cohen, D. and Prusak, L. (2001). In Good Company. How social capital makes organizations work. Boston: Harvard Business School Press.
12. Constant, D., Sproull, L., and Kiesler, S. (1996). The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organization Science, 7(2), 119-135.
13. Cox, J. (2006). Communicating even when the network's down: Researchers seek disruption-tolerant nets. Available at: http://www.networkworld.com/news/2006/111606-dtn.html
14. Czaja, S. J. and Lee, C. C. (2002). Designing computer systems for older adults. In J. A. Jacko and A. Sears (Eds.), The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications (pp. 413-427). Mahwah, NJ: Lawrence Erlbaum Associates.
15. Echt, K. V. (2002). Designing Web-based Health Information for Older Adults: Visual Considerations and Design Directives. In R. W. Morrell (Ed.), Older Adults, Health Information, and the World Wide Web. Mahwah, NJ: Lawrence Erlbaum Associates.
16. Fernandez, L. S., Byard, D., Lin, C. C., Benson, S., and Barbera, J. A. (2002). Frail elderly as disaster victims: Emergency management strategies. Prehospital and Disaster Medicine, 17(2), 67-74.
17. Gregor, P., Newell, A. F., and Zajicek, M. (2002). Designing for dynamic diversity: interfaces for older people. In Proceedings of the Fifth International ACM SIGACCESS Conference on Assistive Technologies, pp. 151-156, Edinburgh, Scotland.
18. Gurstein, M. (2000). Community informatics: Enabling community uses of information and communications technology. In M. Gurstein (Ed.), Community informatics: Enabling communities with information and communication technologies (pp. 1-32). Hershey PA: Idea Group Publishing.
19. Hagar, C. and Haythornthwaite, C. (2005). Crisis, farming and community. The Journal of Community Informatics, 1(3), 41-52.
20. Hampton, K. and Wellman, B. (2003). Neighboring in netville: How the internet supports community and social capital in a wired suburb. City and Community, 2(4), 277-311.
21. Hanson, V. L. and Richards, J. T. (2004). A Web accessibility service: Update and findings. In Proceedings of the 6th international ACM SIGACCESS conference on computers and accessibility, Atlanta, GA, USA, pp. 169-176.
22. Hawthorn, D. (2003). How universal is good design for older users? In Proceedings of the 2003 ACM Conference on Universal Usability, pp. 38-45, Vancouver, Canada.
23. Haythornthwaite, C. and Hagar, C. (2005). The social worlds of the Web: Social informatics. Annual Review of Information Science and Technology, 39, 311-346.
24. Holt, B. J. and Morrell, R. W. (2002). Guidelines for Web site design for older adults: The ultimate influence of cognitive factors. In R. W. Morrell (Ed.), Older Adults, Health Information, and the World Wide Web (pp. 109-129). Mahwah, NJ: Lawrence Erlbaum Associates.
25. House, J., Landis, K., and Umberson, D. (1988). Social relationships and health. Science, 241, 540-545.
26. Huyck, C. K. and Adams, B. J. (2002). Emergency response in the wake of the world trade center attack: The remote sensing perspective. MCEER Special Report Series, Volume 3. ILC-USA (2006). Ageism in America: The Status Reports. Available at:
27. http://www.ilcusa.org/_lib/pdf/Ageism%20in%20America%20-%20The%20Status%20Reports.pdf
28. Jaeger, P. T., Langa, L. A., McClure, C. R., and Bertot, J. C. (in press). The 2004 and 2005 Gulf Coast hurricanes: Evolving roles and lessons learned for public libraries in disaster preparedness and community services. Public Library Quarterly.
29. Jaeger, P., Shneiderman, B., Preece, J., Fleischmann, K., Qu, Y., and Wu, P. (under review). 911.gov: Harnessing e-government, mobile communication technologies, and cocial networks to stimulate community participation in emergency response. Paper currently under review.
30. LaFramboise, L. M., Todero, C.M., Zimmerman, L., and Agrawal, S. (2003). Comparison of Health Buddy® with Traditional Approaches to Heart Failure Management. Family and Community Health, 26(4), 275-288.
31. Laux, L. F. (2001). Aging, Communication, and Interface Design. In N. Charness, D. C. Parks and B. A. Sabel (Eds.), Communication, Technology, and Aging: Opportunities and Challenges for the Future. New York: Springer Publishing Company.
32. Lee, B., Godbey, G., and Sawyer, S. (2003). SeniorNet, v. 2.0: The changing roles of computers and the Internet in the leisure lives of older adults. Parks and Recreation, 38(10), 22-27.
33. Moody, H. R. (2006). Difficult conversations: Evacuation of older persons. AARP Office of Academic Affairs Research Report. Available at: http://www.aarp.org/research/academic/conversations_evacuation_of_older_persons.html
34. Mynatt, E. D., Essa, I., and Rogers, W. A. (2000). Increasing the opportunities for aging-in-place. In Proceedings of the 2000 ACM Conference on Universal Usability, pp. 65-71, Arlington, VA.
35. Nahm, E.-S., Preece, J., Resnick, B., and Mills, M. E. (2004). Usability of health Web sites for older adults. Computers, Informatics, Nursing, 22(6), 326-334.
36. National Council on Aging (NCOA). (2006). Wisdom works: Building better communities - 2003-2005 Final report: Fostering civic engagement among older adults. Available at: https://www.ncoa.org/Downloads/WisdomWorksReport.pdf.
37. Newell, A. F. and Gregor, P. (2002). Design for older and disabled people - where do we go from here? Universal Access in the Information Society, 2(1), 3-7.
38. Oriol, W. (1999). Psychosocial issues for older adults in disasters. Available at: http://media.shs.net/ken/pdf/SMA99-3323/99-821.pdf
39. Preece, J. (2000). Online communities: Designing usability and supporting socialbilty. New York, NY: John Wiley and Sons.
40. Preece, J., Nonnecke, B., and Andrews, D. (2004). The top five reasons for lurking: Improving community experiences for everyone. Computers in Human Behavior, 20(2), 201-223.
41. Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon and Schuster.
42. Reason, P. and Bradbury, H. (2001). Introduction: Inquiry and participation in search of a world worthy of human aspiration. In P. Reason and H. Bradbury (Eds.), Handbook of action research: Participative inquiry and practice (pp. 1-14). London: Sage.
43. Schafer, W., Carroll, J. M., and Haynes, S. (2005). Emergency management as collaborative community work. Available at: http://cscl.ist.psu.edu/public/users/jcarroll/Self/papers/ECSCW-Submitted.pdf
44. Schuler, D. (2005). The Seattle community network: Anomaly or replicable model? In P. van den Besselaar and S. Koizumi (Eds.), Digital cities III. Information technologies for social capital: Cross-cultural perspectives. (pp. 16-41). Berlin: Springer.
45. Selwyn, N. (2004). The information aged: A qualitative study of older adults' use of information and communications technology. Journal of Aging Studies, 18, 369-384.
46. Shneiderman, B. and Plaisant, C. (2005). Designing the user interface: Strategies for effective human-computer interaction (4th ed.). Boston: Pearson Education.
47. Shneiderman, B. and Preece, J. (2007). 911.gov. Science, 315, 944.
48. Smith, M. W., Sharit, J., and Czaja, S. J. (1999). Aging, motor control, and the performance of computer mouse tasks. Human Factors, 41(3), 389-396.
49. Turoff, M., Chumer, M., Van de Walle, B., and Yao, X. (2004). The design of a dynamic emergency response management information system. Journal of Information Technology Theory and Application, 5(4), 1-35.
50. Vestal, C. (2005). States adjust disaster plans for elders. Stateline.org, November 23, 2005. Available at: http://www.stateline.org/live/ViewPage.action?siteNodeId=136andlanguageId=1andcontentId=69768
51. Viswanath, K., Steeie, W. R., and Finnegan, J. R. (2006). Social capital and health: Civic engagement, community size, and recall of health messages. American Journal of Public Health, 96(8), 1456-1461.
52. Wilson, J. (2000). Volunteering. Annual Review of Sociology, 26, 215-240.
53. Zaphiris, P. and Sarwar, R. (2006). Trends, similarities, and differences in the usage of teen and senior public online newsgroups. ACM Transactions on Human-Computer Interaction, 13(3), 403-422.
54. Zeiss, A. Z., Cook, J. M., and Cantor, D. W. (2003). Fostering resilience in response to terrorism: For psychologists working with older adults. Available at: http://www.apa.org/psychologists/pdfs/olderadults.pdf